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IC Markets (EU) Ltd Reviews 

4,212
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and staff for being helpful, polite, and knowledgeable. Reviewers frequently highlight the exceptionally fast response times, often receiving answers and solutions within minutes. Many people are very satisfied with the overall service, describing it as efficient, professional, and user-friendly. The quick and effective resolution of issues is a recurring theme, with customers appreciating the immediate help provided. The support team is often described as professional and direct, providing clear information and reliable solutions.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting its excellence,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, reliability, and... See more

User experience

Users describe positive interactions with user experience, highlighting that everything works smoothly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more

Rated 5 out of 5 stars

I’ve had a wonderful experience with Nelly. She’s been very helpful with all my questions and has solved my needs perfectly. Thank you so much again for your kind help.

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(4,212)

2,749 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Best Broker

Best Broker! No market making, really good and a lot of options (MT5, cTrader, Tradingview) to trade. My favorite! :)

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and efficient support

Quick and efficient support. I contacted live chat to close a duplicate account opened by mistake, and Nelly resolved it immediately without any back-and-forth. Clear communication, no delays.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used IC Markets over several years…

I’ve used IC Markets over several years and the experience has been consistently solid.

Customer support via email has been responsive and practical. On the few occasions I needed clarification, the answers were direct, clear, and resolved the issue.

Overall, the service has remained stable over time, both in trading conditions and support quality.

2 June 2026
Unprompted review

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