I’ve been using Iceline Hosting for my RedM servers and FiveM servers, and I can confidently say they are one of the best hosting providers I’ve worked with. From the start, the setup process w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always nice hosting servers through iceline. They make it easy and quite affordable than most hosting websites. Also are very quick to respond to any issues
I moved from another host which wasn't great and I much prefer it here, the layout is easy on the eye the setup and move was very easy and I'm going to stick around! Only recently had issues no... See more
Company replied
Was such an easy process to get my server up and going and the staff went out the way to help where they probably didn't even have to. I never usually leave these reviews, but I genuinely think a good... See more
Company replied
Company details
- Web Hosting Company
- Cloud Computing Service
- Cloud Storage Service
- Gaming service Provider
- Internet Service Provider
Written by the company
Iceline Hosting is a UK based hosting company that offers game server hosting, VPS, dedicated server hosting and web hosting.
Contact info
Kemp House, 160 City Road, EC1V 2NX, London, United Kingdom
- support@iceline-hosting.com
- iceline-hosting.com
4.7
Excellent
354 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast and efficient support!
23 April 2025
Unprompted review
Reply from Iceline Hosting
Thank you for the great feedback! We're delighted to hear you found our support fast and efficient. The Iceline Team is always here to keep things running smoothly for you!
Kind regards,
Torben
General Manager
Reply from Iceline Hosting
Thank you for the enthusiastic review! We're honored to be called the best host, hands down! Your support means everything to the Iceline Team, and we're committed to keeping up the top-notch service every time.
Kind regards,
Torben
General Manager
Great Support & Services
The support is excellent and fast, they are really helpful and straight to the point. I opened a ticket and within 2 minutes my problem was solved, amazing work from the Iceline Team.
12 April 2025
Unprompted review
Reply from Iceline Hosting
Thank you for your fantastic review! We're thrilled to hear that our support team delivered excellent, fast, and straightforward assistance, resolving your issue in just 2 minutes. Your kind words truly motivate the Iceline Team to keep up the amazing work. We're here for you anytime!
Kind regards,
Torben
General Manager
10/10 support. Best server host
Have never used a VPS before but these guys made it feel so natural. Had answers for any question i had and knew exactly what todo every time i needed help. 10/10 recommend these guys for your hosting needs
9 April 2025
Unprompted review
Reply from Iceline Hosting
Thank you for the amazing review! We're thrilled to hear that your first VPS experience with us felt so seamless and that our team was able to answer all your questions and provide the support you needed. Your 10/10 recommendation means the world to us! We're here for all your future hosting needs.
Kind regards,
Torben
General Manager
HIGHLY Recommend Iceline Hosting!
We have been using Iceline Hosting since August of last year (2024) to host our GTA FiveM server and various other databases. I began working with Liam, who is outstanding with customer service, honesty, and integrity. After speaking with him, I felt really comfortable with transferring all my assets over to their servers.
We came from another hosting company which had very bad customer service, prices not worth the product, and vulnerabilities throughout their products. I don't think there's another host I could ever recommend OTHER than Iceline Hosting 1000%.
Iceline takes safety and security very seriously which I really appreciate being in the IT field. We have had zero DDOS issues since we have switched hosts and implemented their DDOS services.
We are currently using one of the upper tiers of the Game VPS hosted in the US (East) and it has not disappointed. We've been impressed with the up-time, fast customer service if we had any issues which was typically user-error, and reliability of their network and performance. They have also assisted us with questions about databases and ensured we were always up to speed on any issues we may have caused.
All in all, 5 out of 5 stars and I highly recommend them to anyone. They are definitely worth the price you pay and if you ever have any questions, their support is always ready to answer!
9 August 2024
Unprompted review
Reply from Iceline Hosting
Thank you for your fantastic review and for choosing Iceline Hosting since August 2024! We’re delighted to hear about your seamless transition and positive experience with our team, especially Liam’s outstanding customer service. It’s great to know that our commitment to safety, security, and reliability has met your expectations, particularly with zero DDoS issues and the performance of our Game VPS (US East). We truly appreciate your trust in us and your glowing 5-star recommendation. Our team remains here to support you with any future needs!
Kind regards,
Torben
General Manager
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Outstanding Tech Support!
I had an excellent experience with the tech support team. They were professional, knowledgeable, and incredibly patient. My issue was resolved quickly and efficiently, and they made sure I fully understood the solution before closing the ticket. It's rare to find support that goes above and beyond—truly 5-star service. Highly recommended!
18 May 2024
Unprompted review
Reply from Iceline Hosting
Thank you for the glowing review! We're thrilled to hear about your positive experience with our tech support team. Your kind words mean a lot, and we’re committed to continuing to provide top-notch service.
Kind regards,
Torben
General Manager
Reply from Iceline Hosting
Hello,
Thanks for your kind words, we're happy to hear you are happy with your services.
Please let us know if we can assist with anything.
Kind regards,
Torben
General Manager
If you're looking for a 10 out of 10, here it is!.
Their service is as good as the reviews say.
Their Stability - customer support - attack protection - pricing is just unmatched in the hosting scene.
Iceline Shield is the best protection around, no doubts.
If you're looking for a premium service with premium customer support this is the place to be, specially if you're a dedicated game host.
Liam and his support team is super kind and always up to help / assist with extreme kindness and professionalism.
1 March 2025
Unprompted review
Reply from Iceline Hosting
Hello,
We're happy to hear you are happy with your services.
Kind regards,
Torben
General Manager
Tony went above and beyond to make our…
Tony went above and beyond to make our server work again. Thank you Tony.
9 March 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you so much for your review!
Kind regards,
Torben
General Manager
Great customer service
Great customer service, 10/10 would recommend to anyone
10 March 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your kind words and you like our support! We are are happy you had a good experience with our customer service.
Kind regards,
Torben
General Manager
Kaidens Support Skills.
This Company is by far the BEST I've ever seen in my life, I've been in a Server that used there Hosting and that server was Strong, No DDOS Attacks / Stopped, etc. I could go on Forever, go with this Hosting! I love how they operate and there Customer Support is amazing.
5 March 2025
Unprompted review
Reply from Iceline Hosting
Hello,
I'm glad to hear you are happy with your hosting, thank you for being a continued customer.
Kind regards,
Torben
General Manager
Noob to running a server
I am pretty new to running a server of any kind, let alone via a server host and Iceline and their entire crew have been extremely helpful. They have been very patient with me and my MANY self made issues and I couldnt be happier with my service with them.
5 March 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! If we can improve please let us know.
Kind regards,
Torben
General Manager
Insanely good support
Insanely good support, they are able to help you with any problems you run into within minutes of sending them a message at any time of day.
21 February 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
The best customer service in the world :)
The best customer service you can get and all customer service should be like this guy Liam give this man a pay Raise iceline hosting is the best page to make rust servers and more on many many thumbs up <3 <3 <3 <3
13 February 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
BEST AGENT highly recommend their…
BEST AGENT highly recommend their customer service is out of this world mike your the best
6 February 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
Fast at responding
Fast at responding, immediately went to figuring out what the problem was. Did everything for me so all I had to do was restart the server and it was fixed.
1 February 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
easy to set up my vps
easy to set up my vps no downtime as of yet easy to use panels for running the server
1 February 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
Instant replies from support
Instant replies from support help alot, i wanna personally thank lewis from incline due to his fast response time :)
1 February 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
10/10
10/10. Support staff are great. Lovely features for hosting. Cheap for what you get!
Shoutout to kayden, torben, lewis, javier, mike.
All for helping me set up a server!
17 January 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
Very helpful
16 January 2025
Unprompted review
Reply from Iceline Hosting
Hello,
Thank you for your review! We hope you are happy with our service.
Kind regards,
Torben
General Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.