I’ve been hosted with Storm Internet for 10+ years and have always found them to provide a very high level of customer service. My most recent support enquiry (which was the result of an end-user erro... See more
Company replied
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I’ve been hosted with Storm Internet for 10+ years and have always found them to provide a very high level of customer service. My most recent support enquiry (which was the result of an end-user erro... See more
Company replied
Although my website is a tiny local-history site, run by only me, I've stayed with Storm Internet since 2009 because they kindly treat me as though I'm an important major corporation. They always resp... See more
Company replied
I've been using Storm Internet with various clients since around about 2010. I'm not massively technical myself (I get by...) and having the expertise & support they have provided over the years ha... See more
Company replied
I had an issue with RDP not working on a network. I was conscious it could be a network issue but couldn't resolve it. The team patiently triple checked the configuration. Since these guys are... See more
Award winning Managed Cloud Hosting & Data Security specialists
1 Canal View, Wharf Farm, Eynsham Road, OX29 4DB, Oxfordshire, United Kingdom
Went out of their way to sort out my problem

Reply from Storm Internet
Sunday and still dealt with quickly and efficiently.

Reply from Storm Internet
I’ve been hosted with Storm Internet for 10+ years and have always found them to provide a very high level of customer service. My most recent support enquiry (which was the result of an end-user error and in no way Storm’s issue) was dealt with swiftly and effectively by Zayn. Thank you!

Reply from Storm Internet
Storm always deliver great service - cant fault them

Reply from Storm Internet
Again thanks so much you your speedy help. I'm not sure what is causing my issue but I do know that there is a great team who do know.
Keep up the good work.
Ian

Reply from Storm Internet
Sam made my day. He solved the strong issue with production database server quite fast, now it's running fine.

Reply from Storm Internet
Thanks, Patrick for your help today getting access to my server from an unusual location.

Reply from Storm Internet
Sam was extermely helpful. Sam helped me reinstate my website also understand the root cause of the issue that was plaguing .
he has been very patient and understanding

Reply from Storm Internet
Sorted my issue (format of the Google TXT record) and actually made the change for me._

Reply from Storm Internet
Request made and 15 minutes after the update was completed

Reply from Storm Internet
Speed of response and politeness
Nothing was too much trouble as always
Thank you

Reply from Storm Internet

Reply from Storm Internet
Query was answered very quickly and dealt with after providing the info requested.

Reply from Storm Internet
I needed DNS records added because I did not have access to do it myself and it was done within 30 minutes after raising a support request.

Reply from Storm Internet
helpful staff with speedy responses

Reply from Storm Internet
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.

Reply from Storm Internet
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