Icekickz LTD Reviews 322

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a tracksuit and jacket combo from here and I am absolutely in love with it! The design is unique and eye-catching, perfect for standing out or on a casual day out. The tracksuit... See more

Rated 5 out of 5 stars

Just received my Nike air max 95’s and they’re fire🔥 There are many goats in this world however the REAL TRUE GODFATHER GOAT is Icekickz Thanks IceKickz #GOAT🐐🐐🐐🐐🔥

Rated 5 out of 5 stars

I’ve ordered a jacket and sneakers and they both arrived in good time. They kept me updated on emails and they’ve been honest and authentic. Came in a clean box and presentable for gift and packaged p... See more

Rated 5 out of 5 stars

IceKickz are great! They were so responsive to my messages and questions and posted as soon as they were able. The tracksuit I ordered didn’t fit my boyfriend and they exchanged it for me for another... See more

Company details

  1. Streetwear Store

Written by the company

We are a personal shopping service provided by a couple who have years of experience in handling high end exclusive products. We started our services in June 2020. Providing authentic and exclusive sneakers and Streetwear. Our desire to offer a personal touch and the highest customer service has gained us 100’s of positive reviews on Trustpilot. Checkout our Instagram @ice.Kickz for further information and our clients reviews.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

322 reviews

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1-star

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Rated 5 out of 5 stars

Amazing! ✨

They've helped me out with finding a more rare pair of Jordan's and I'm forever grateful to them for it! I'll definitely be a loyal customer for them! 💕

18 February 2023
Rated 1 out of 5 stars

We received the item I ordered for…

We received the item I ordered for £450.00 when it arrived it had a tag on it for £230.00 I do understand resell but in the case you have rip the axxe out of it almost double the price

28 February 2023
Icekickz LTD logo

Reply from Icekickz LTD

Hi Tommy,

Your review makes absolutely no sense! You’ve left a 1-star review because the item you received had the original tags??? Do you genuinely not know that items have a resell value and we are not Trapstar direct? The item you purchased has significantly higher demand than availability hence the price tag. Similar to how Jordan’s or Dunks gets released with a retail value of £100-£200 but some resell for £1000’s if not more. So would you leave a 1-star review because you did not get a resell item from a business for retail??? We strongly recommend you to research resell market and also reconsider this unfair baffling review.

Also again with your edited review! We do not determine the market price. The demand determines that! So you clearly do not have any knowledge on resell and have left us a 1-star. As we stated some items even fetch over £1000 and retail at £100-200. If you wish to complain about general reselling prices this is not the place for it! You have left a honest hardworking business a 1star review based on the fact that you don’t like reselling? also to add we do not purchase the item for £230! We pay a very high premium because of what the market value is.

Please reconsider changing your review and stop unfairly tarnishing our business.

Kind regards
Tom
Icekickz Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, needed assistance with my order & had great support from the team behind Icekickz! Would highly recommend and will be using again!!

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Company actually listens to the…

Company actually listens to the customer, replies early to emails and take things into consideration. I trust their products and so I buy from them. Fast delivery too and an easy return process, what else can you ask for?

15 February 2023
Rated 5 out of 5 stars

Authentic , 10/10 Seller

Authentic, quick and reliable, Ordered 2 tracksuits and a jacket from Ice Kickz and they came in packaged and protected. Fast delivery times and my items came within a few days. Fully recommend and Will be ordering again. Authentic and very happy with service provided by Ice Kickz!

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Icekicks

It was certainely the greatest website experience that I lived because of all the strikes and so on and delays.
Whereas I thought that everything was over as the order should be lost certainely, Icekicks managed to find it and had it delivered to me.
Such a joy for my granddaughter and for me !
Bravo and thank you

1 January 2023
Unprompted review
Rated 5 out of 5 stars

Great seller

Great seller. I had a very positive experience with Ice Kicks. Authentic products as well as great customer service with quick responses to any enquiries. Definitely reccomend.

21 January 2023
Unprompted review
Rated 5 out of 5 stars

Windbreaker

Bought a flying eagles windbreaker, came so fast even with delayed services and was a mental piece i enjoy wearing.

7 January 2023
Unprompted review

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