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ICECARTEL.COMReviews 

307
•
TrustScore 4.5 out of 5

4.4

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the jewelry shines brilliantly and feels durable, often passing diamond testers and looking luxurious without the high cost of real diamonds. Many people appreciate the excellent customer service, highlighting quick responses and helpful assistance throughout the ordering process. The delivery service is frequently mentioned as fast and efficient, with many receiving their orders promptly and being impressed with the professional packaging. However, some customers also noted issues with delivery times, experiencing delays or unexpected additional shipping fees. A few other people also felt that the product received did not match the description or expectations, sometimes being smaller than anticipated or having minor flaws.

What people talk about most

Product

Users describe positive interactions with product, often praising its quality, attractive design, and overall... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent craftsmanship,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I searched at least 5 different jewelry store for moissanite and ice cartel has the best prices and review videos online.. you can see yourself that the diamonds dance in the light.. I purchased a moi... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a moissanite tennis chain and bracelet bundle from Icecartel. The pieces shine a lot in the light and definitely give a clean luxury look without spending real diamond money.... See more

Company replied

Rated 5 out of 5 stars

Are you looking for a custom pendant or a high-quality moissanite chain ?, but aren't sure which jeweler to choose? IceCartel is the premier choice. Although I have not yet received my order, I am alr... See more

Rated 5 out of 5 stars

Out of all the brands I see, I’m confident to say this will be a good addition. It looks official and I read reviews prior from other customers. So I will wait until the piece arrives and from there I... See more

Company details

  1. Jewelry Store

About ICECARTEL.COM

Written by the company

IceCartel is the #1 moissanite hip hop jewelry brand in the world, trusted by over 1 million customers worldwide.

Our story began over 30 years ago in the New York Diamond District. We still cut, shape, and polish every piece in-house to ensure the highest level of craftsmanship and quality control.

We specialize in high-quality moissanite jewelry, lab diamond jewelry, and hip hop chains, bracelets, and rings designed for maximum shine and durability.

Worn by A-list artists including Rick Ross, Fivio Foreign, Rubi Rose, Rich The Kid, Trippie Redd, Lil Mosey, BigXthaPlug, Smokepurpp, and NELK, IceCartel is a leading name in hip hop jewelry culture.

Crafted by expert jewelers in the USA, our pieces feature premium VVS moissanite stones and high-grade materials. Whether you're looking for a Moissanite Cuban chain, Diamond Tennis chain, or iced out bracelet, we deliver luxury quality without the traditional retail markup.

Shop IceCartel:
IceCartel Official Website
Moissanite Chains Collection
Cuban Link Chains
Tennis Chains

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

307 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(307)

271 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

So far so good

So far so good, great customer support and by the looks of everything I’m confident I’m going to like what I get.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

First time buy

First time buy really liked the earrings great size and has a really good shine to them. Say them in an ad and knew I had to cop.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Just made my first purchase. Haven't received it yet but am looking forward to it. Everything points to this being a good purchase.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Why I chose this brand over others

Out of all the brands I see, I’m confident to say this will be a good addition. It looks official and I read reviews prior from other customers. So I will wait until the piece arrives and from there I will know that no matter what it may be it was worth getting.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality…ships from China ?

I ordered a 15MM custom bracelet and a 10MM Cuban link chain. The pieces came in and loved the packaging. Both pieces shine great and love both pieces. Only misleading info is that it gets shipped from China

29 December 2025
Unprompted review

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