iCash.ca Reviews 3,120

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and efficient, often highlighting quick approvals and immediate fund deposits. Many appreciate the user-friendly online process, which makes obtaining funds straightforward and hassle-free, especially in urgent situations. The customer service and staff are frequently commended for their professionalism, helpfulness, and understanding, making interactions pleasant and supportive. Reviewers also value the flexible payment options, including the ability to make advance payments, which adds to the overall positive experience. However, some customers reported issues with customer service response times and communication, experiencing delays or unaddressed concerns. A few other people also felt that the repayment agreements were complicated, with auto-debits occurring unexpectedly even after advance payments. There were also instances where promised loans were denied after existing ones were paid off, leading to financial difficulties for some.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, ease, and professionalism,... See more

Payment

Reviewers highlight positive aspects of payment, noting the process is quick and easy, with money often... See more

User experience

Customers had positive experiences with user experience, consistently describing the platform as very simple,... See more

Customer service

Consumers find customer service to be positive, often describing it as helpful, fast, and understanding,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and kindness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, it's easy and fast. Less than 3 hours until I receive the money and if they take a little bit long by any thing that could happen, they send you an email explaining why is it taking... See more

Company replied

Rated 5 out of 5 stars

this company is by far the best ever!! you guys are amazing...i have been with you guys for a long time now with no troubles what so ever right now life is hard and you guys always come through..your... See more

Company replied

Rated 5 out of 5 stars

I had an urgent need for additional cash to get through the long month of January with all my bills paid and also make some important repairs to my vehicle. I applied with iCash and in just a few minu... See more

Company replied

Rated 5 out of 5 stars

I cash really helped me get through the week until my payday. It was extremely easy and did not affect my credit progress. I like that the payments are split and that you can choose to e-transfer the... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Financial Institution

Written by the company

iCash is Canada's leading online payday loan provider, offering fast cash advances up to $1,500 through our secure website and intuitive smartphone app. We’re a fully licensed lender operating in Alberta, British Columbia, New Brunswick, Ontario, Manitoba, Nova Scotia, and Prince Edward Island. We've proudly helped over 1 million Canadians access emergency funds when they need them most. With iCash, waiting is a thing of the past. Our streamlined application process delivers instant decisions and, if approved, funds via e-Transfer in just 2 minutes, available 24/7 year-round - even on weekends and holidays, meaning any financial emergency can be dealt with efficiently. We accept all types of credit and income sources when it comes to approval, including employment, government benefits, EI, disability, and self-employment income. No paperwork, bank statements, or in-person visits required. Take control with flexible repayment plans—choose up to three installments (subject to eligibility), enjoy competitive rates, and rest easy knowing there are no hidden fees. Plus, make your money go further with our exclusive cashback program: earn up to 12% back on your borrowing costs and get faster access to future loans—available in eligible locations across Canada. We're proud members of the Canadian Consumer Finance Association, ensuring we maintain the highest industry standards while helping Canadians bridge financial gaps quickly and affordably.

Written by the company

Smart alternative to payday loans

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service prompt replies

Excellent service prompt replies

18 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Roxane. Thank you for taking the time to leave us a review. It means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Help when you feel helpless!

When I had no options and felt lost trying to get financial help just to makes end meet Icash was the only company who helped. The process was fast and simple, a few questions and a few minutes and a i had a few hundred dollars to get me through the month. Fast support, helped even when credit wasn't great and I'm currently on government benefits.. they still gave me the chance. 5 loans later and I am still grateful to have help when I need it most.

1 July 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Crystal. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

These guys are great to deal with it’s…

These guys are great to deal with it’s a lovely give take relationship for anything extra ! Always reasonable outcomes ! A great leg up company !
They call me Nicholas but tonight I’m Santa ! Thanks ICASH

24 December 2025
Unprompted review
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Reply from iCash.ca

Thank you so much, Oscar, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Great service

Icash is great I recieved my loan in minutes and the process was quick!

24 December 2025
Unprompted review
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Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Wayne. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Smooth

Smooth, speedy, solid

17 December 2025
Unprompted review
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Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 4 out of 5 stars

The forms were easy enough to fill out…

The forms were easy enough to fill out and the response time on the loan is quite quick. I know it’s here if it is needed.

18 December 2025
Unprompted review
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Reply from iCash.ca

A 4-star review is just an opportunity for us to WOW you next time! Thank you for taking the time to leave us a review. We take all feedback very seriously and will use this as an opportunity to make things better.

Rated 4 out of 5 stars

Quick

Quick , Painless and Fast. Would try these guys out again.

15 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

A 4-star review is just an opportunity for us to WOW you next time! Thank you for taking the time to leave us a review. We take all feedback very seriously and will use this as an opportunity to make things better.

Rated 5 out of 5 stars

Icash is always willing to work with me…

Icash is always willing to work with me on any problems I have. They have compassion and understanding when I can’t figure out something and they are always very polite and patient with me. I love using Icash

23 December 2025
Unprompted review
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Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Judy. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Easy application

Easy application. Super fast funding. Customer service is great.

15 December 2025
Unprompted review
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Reply from iCash.ca

Hi, Kate. Thank you for your review! We strive to always ensure people have a great experience with iCash, so we're glad to hear that you received 5-star service with the iCash team!

Rated 5 out of 5 stars

Icash there website was easy to…

Icash there website was easy to navigate and the costumer service was polite an quick to help if you have made a mistake.enjoy dealing with Icash thank you

12 December 2025
Unprompted review
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Reply from iCash.ca

Thank you so much, R.A, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Fast and very helpful :)

12 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Jay, for taking the time to write such a wonderful review about your experience with iCash! Your kind words mean a lot to us and we're thrilled to hear that you had such a positive experience with our services.

Rated 5 out of 5 stars

Great service and fast especially in…

Great service and fast especially in those tough times.

5 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Nathalie, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Thank you to icash for being my second…

Thank you to icash for being my second alternative to access cash. I am a victim of all sorts reported to the leaders in our country, and at times law enforcement officers, security officers and my mother. The reasons I need an alternative is open book that I do have enemies expressing chronic hate and also saying their is nothing I can do about them nor anyone I reported to whether it is talking about myself they take the blame saying they are me, harm is serious. The problem is law enforcement is accused of supervising crime on me and my children not knowing the duties, findings and treatment of medical providers therefore they are threatened daily not to treat me for their illnesses. For the reasons that they are bothering others that they saw would not care if I know them they may have had introduction through my children being raised into deprived men, black men specifically are used to give non-blacks rights to use me and to pute to death in prisons, most are from prisons where sex is offered to them not caring that I understand the competition when sex and needing to stay involved with the perso s is ordered, not to leave after being used is no hidden secrets for women abandoned without a no home they rather brag about what they are entitled to after sex, taking photos and parts of me for lengthy periods is seen as the only form of exposure for a black women who hid everything including severe damages to my skin and incisions between my rectum and vagina, surgery by (Dr John B. Trielhard). For them to go away it seems not possible because of others who are used to transmit my health conditions to prove payout, jobs created and that help is their especially for housing. They are fraudulently speaking on my behalf using tales that are accepted showing preferential treatment. They use force to help their kinds in sexual offence cases for hatred express on my family and accepted for the brightest of experience, this arises when I am victim of multi-robbery and street drugs is used in desperation, a stimulant for the educated and matured individuals and use of also preferential selfish malicious act of violence, hate crime and reported harm of my children was without the use and I was the employed envied. The children I decided against other abortion choices were born on an independent choice to help me financially in the future and because I didn't have trusted friends, dishonest and they stayed involved to ward off financial success. Knowing they are my investment their future idled and blocked, life of my children using my body for sexual needs and to use my body is the result of the separation from my children, it is one of ice the coldest treatment in history ripped of of immigration permanent residence and citizenship also USCIS employment authorization card. Based on life-raping we traveled to the United States with no plans of sexual involvement with anyone no one knew this nor what we been through except the superior court judge in Toronto. We attend to healthcare and granted health insurance for follow up and on-going treatments, housing was anger of most and it means confession that it is because they have rights to anything I have based on sex and a small gossips discussions with law enforcement about same -sec raping of my children and my single independent statue also modified to kill me. Judges in any case I have contentment was threatened to watch why they are removing all that I have had with the children and everything I have to the including cash spending money. Thank you again icash for assisting me through rough times and noting through emails the robbery is fixed and for life long damages injury unpaid for, no one else there for me financially proves that they ask yo be problematic like kids who causes trouble and to me in debt. The people who are less fortunate attached to me to ward of my respect for myself and others to also allow lesser help financially and as hush money they can put to use in ignorance to use me for humour and to prove they don't need permission, they are ghosts and spirits of other people that evil people exists and cannot be stopped, and it is no to feel badly for me it's sometimes the law undecided decided using medical providers to approve and pain is all the reasons to know hard life of discomfort is never acceptance.

1 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

You are most welcome! At iCash, we're committed to helping our clients get back on track and achieve their financial goals. We're glad that we could be there for you when you needed us and provide the assistance you required. Your satisfaction is our top priority, and we're always here to help you whenever you need us.

Rated 5 out of 5 stars

Stress Free

I was in a bind and had used Money Mart in the past, fees were high...herd about iCash while listening to The Fox radio station and applied. Was approved and $$ was transferred to my account in less than 5min 🙌🏽🙏🏽
Attitude of gratitude indeed!!

21 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for taking the time to provide us with such wonderful feedback! We're thrilled to hear that you found your experience with iCash to be a pleasant one. Our team takes great pride in delivering exceptional service to all of our customers, and it's always rewarding to receive such positive feedback.

Rated 5 out of 5 stars

Icash is my go to loan app

Icash is my go to loan app. Quick and easy , it has always helped me when I needed it.

9 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 5 out of 5 stars

I’ve had a wonderful experience with…

I’ve had a wonderful experience with iCash. The process was clear, fast, and very easy to understand. Their customer service was professional, respectful, and always willing to help when I had questions.
What I really appreciated was how transparent everything was — no confusion, no pressure, just honest service. During a time when I really needed support, iCash came through and made things much less stressful.
I highly recommend iCash to anyone looking for a reliable and efficient financial service. Thank you for the great experience!

5 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 1 out of 5 stars

It was a frustrating experience for me…

It was a frustrating experience for me to deal with your company.
I am self-employed, and I provided all my income in my bank account, but you asked for articles of corporation.
Then I provided the Articles, and after 30 minutes waiting I was asked for notice of assessment.
Why would you ask for a notice of assessment, when you already requested the Articles of Corporation.
It took me 3 times to come to your office for a small line of Credit, and return empty handed.
I provided all the documents which you asked for, and every time I came to your office you asked for something else.
Get your act together, and do business accordingly. It was a true waste of time dealing with your office.
I won't recommend you to anybody else, and a negative review will be posted on google review.

16 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Abbas, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.

Rated 1 out of 5 stars

It’s just weird that I sent my payment…

It’s just weird that I sent my payment in. I tried to reapply and they asked for proof of payment which I sent. It showed the payment plus that there was still a positive amount in my account but they keep sending me a message that there might be a problem with my payment and I have to wait 4 days for it to be okayed by the bank. Absolute joke it’s been 2 days and I keep showing the proof that nothing is wrong with the payment.

15 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Mel, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.

Rated 5 out of 5 stars

The application for the loan is simple…

The application for the loan is simple and easy to do. And usually get a response almost immediately the money is in your account as quickly as they say it will be

5 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Bernie, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

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