iCash.ca Reviews 3,120

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and efficient, often highlighting quick approvals and immediate fund deposits. Many appreciate the user-friendly online process, which makes obtaining funds straightforward and hassle-free, especially in urgent situations. The customer service and staff are frequently commended for their professionalism, helpfulness, and understanding, making interactions pleasant and supportive. Reviewers also value the flexible payment options, including the ability to make advance payments, which adds to the overall positive experience. However, some customers reported issues with customer service response times and communication, experiencing delays or unaddressed concerns. A few other people also felt that the repayment agreements were complicated, with auto-debits occurring unexpectedly even after advance payments. There were also instances where promised loans were denied after existing ones were paid off, leading to financial difficulties for some.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, ease, and professionalism,... See more

Payment

Reviewers highlight positive aspects of payment, noting the process is quick and easy, with money often... See more

User experience

Customers had positive experiences with user experience, consistently describing the platform as very simple,... See more

Customer service

Consumers find customer service to be positive, often describing it as helpful, fast, and understanding,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and kindness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, it's easy and fast. Less than 3 hours until I receive the money and if they take a little bit long by any thing that could happen, they send you an email explaining why is it taking... See more

Company replied

Rated 5 out of 5 stars

this company is by far the best ever!! you guys are amazing...i have been with you guys for a long time now with no troubles what so ever right now life is hard and you guys always come through..your... See more

Company replied

Rated 5 out of 5 stars

I had an urgent need for additional cash to get through the long month of January with all my bills paid and also make some important repairs to my vehicle. I applied with iCash and in just a few minu... See more

Company replied

Rated 5 out of 5 stars

I cash really helped me get through the week until my payday. It was extremely easy and did not affect my credit progress. I like that the payments are split and that you can choose to e-transfer the... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Financial Institution

Written by the company

iCash is Canada's leading online payday loan provider, offering fast cash advances up to $1,500 through our secure website and intuitive smartphone app. We’re a fully licensed lender operating in Alberta, British Columbia, New Brunswick, Ontario, Manitoba, Nova Scotia, and Prince Edward Island. We've proudly helped over 1 million Canadians access emergency funds when they need them most. With iCash, waiting is a thing of the past. Our streamlined application process delivers instant decisions and, if approved, funds via e-Transfer in just 2 minutes, available 24/7 year-round - even on weekends and holidays, meaning any financial emergency can be dealt with efficiently. We accept all types of credit and income sources when it comes to approval, including employment, government benefits, EI, disability, and self-employment income. No paperwork, bank statements, or in-person visits required. Take control with flexible repayment plans—choose up to three installments (subject to eligibility), enjoy competitive rates, and rest easy knowing there are no hidden fees. Plus, make your money go further with our exclusive cashback program: earn up to 12% back on your borrowing costs and get faster access to future loans—available in eligible locations across Canada. We're proud members of the Canadian Consumer Finance Association, ensuring we maintain the highest industry standards while helping Canadians bridge financial gaps quickly and affordably.

Written by the company

Smart alternative to payday loans

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The absolute transparency and ease…

The absolute transparency and ease required to help when funds are short is very refreshing and appreciated. The ability to get on with life in a short order with funds available anytime of day is well worth it. Highly recommend to all who find themselves in these difficult times needing money.

4 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Dave. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 1 out of 5 stars

Unable to provide service

I have been using ICash for almost a couple years now. All accounts were paid on time without any issues. Suddenly, I was dropped that they are unable to provide service to me anymore. I emailed their support but no answers were given they just simply say they can’t provide service without explanation

18 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Rose, Thank you for taking the time to review iCash. We apologize and understand your frustration. If you would like to send us an email at resolution@icash.ca, perhaps there is something else we can do to rectify the situation.

Rated 5 out of 5 stars

Impressive

Fantastic speed and effectiveness. No B.S. Quick response and approval. Very impressive. Thank you for saving my bacon. Respect!

2 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Jeff, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Fast easy two thumbs five stars

5 August 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, LooseGold, for taking the time to write such a wonderful review about your experience with iCash! Your kind words mean a lot to us and we're thrilled to hear that you had such a positive experience with our services.

Rated 5 out of 5 stars

always helpful

always helpful

11 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Yvon. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Easy and efficient

Easy and efficient

17 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Mia, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

With economic times being tougher than…

With economic times being tougher than usual, for myself I needed a little extra to make ends meet, icash has always been there above any other place. These guys are great and will work with you no matter what the situation is. Highly recommended,

28 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for taking the time to leave us a review! Your feedback means a lot to us, and we're thrilled to hear that you had a positive experience with iCash. We're dedicated to providing exceptional service to all our clients, and it's truly heartwarming to know that our efforts have made a difference.

Rated 5 out of 5 stars

Fast and officiant

Very fast response and great customer service

11 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We can't thank you enough for leaving us a five-star review! Your kind words have truly made our day. We're thrilled to know that your experience with iCash met your expectations. Your feedback is highly valued and will encourage us to strive for even better service in the future.

Rated 5 out of 5 stars

Easy application and very quick service.

27 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We appreciate you taking the time to leave us such a lovely 5-star rating. Thank you for choosing iCash, and we look forward to continuing to serve you in the future, should you need our services again. We’re always here to help!

Rated 5 out of 5 stars

Fast and easy to navigate

27 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for your kind comments! At iCash, we strive to provide the best possible service to our clients, and we're glad that we could assist you. Your satisfaction is our top priority, and your feedback motivates us to continue improving and exceeding your expectations.

Rated 5 out of 5 stars

I cash saved me many times and I'm…

I cash saved me many times and I'm grateful for your help when I need it

10 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 5 out of 5 stars

Thank you

Thank you, for helping me when I needed help. :-)

18 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for taking the time to write a review. Everyone at iCash aims to continue providing Canadians with great service, whenever they need it. Hearing that you had a great experience continues to motivate us and ensure all Canadians have a similar experience to yours!

Rated 5 out of 5 stars

ICash helped me when I needed it most

ICash helped me when I needed it most. The while process was super fast.

27 November 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to share your wonderful experience with iCash! It truly brings us joy to hear that our service has made a positive difference in your life. Your kind words are greatly appreciated and serve as a motivation for us to continue providing excellent customer service.

Rated 3 out of 5 stars

I gave it a 3.0 out of 5 stars for…

I gave it a 3.0 out of 5 stars for iCASH.ca, its good for processing your application and the e-transfer. I have been a good customer close to 5 years now, but didn't seem to understand my financial needs and needed the money. I am glad in someway to settle my account and not to return to iCASH anytime soon.

8 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for taking the time to provide a review of your experience with iCash. We value your feedback and are always looking for ways to improve our services to better meet the needs of our clients. If there is anything we could have done differently to better assist you, please don't hesitate to let us know. Our goal is to provide exceptional service and assistance to all of our clients, and we appreciate any suggestions you may have.

Rated 5 out of 5 stars

Thank you for the helping me.

7 October 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Filimon, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Amazing app to get some cash advance in…

Amazing app to get some cash advance in your time of need, and remember if you borrow, pay on time. This app approves almost evryone

4 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 5 out of 5 stars

Very fast and easy to apply and receive…

Very fast and easy to apply and receive money instantly!!! Will recommend highly and use your service again in the future !!!

4 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Gerri, for taking the time to write such a wonderful review about your experience with iCash! Your kind words mean a lot to us and we're thrilled to hear that you had such a positive experience with our services.

Rated 5 out of 5 stars

Hassle free and helping me build my…

Hassle free and helping me build my credit. No complaints.

4 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Hi, Tammy. Thank you for your review! We strive to always ensure people have a great experience with iCash, so we're glad to hear that you received 5-star service with the iCash team!

Rated 4 out of 5 stars

Great help 10/10

This was a greatly appreciated help I needed to pay for some auto repairs. Great service highly recommended. Easy to apply for just need to have all your banking info ready and set limit. At first I got a small amount but it did increase over time. Thank you so much.

1 December 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We appreciate your positive feedback and the 4 stars that you have given us. If there is anything that we can do to earn that elusive 5th star in your review, please don't hesitate to reach out and let us know. We're committed to your satisfaction, and your feedback helps us improve and provide better service to all our clients.

Rated 5 out of 5 stars

ICash saved me financially with…

ICash saved me financially with groceries, rent, and bills 100% when I was out of my budget for my lil family. Thank you for the easy and quick loan process. Trusted with all your pertinent information and you need to give ICash access to your banking information.

8 April 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Lisa. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

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