I recently made a purchase on this shop, and I was realy happy again. The dried fish were full of flavor from the moment I opened the package. They were not over dried as it used to be in other shops... See more
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There was great communication with the shipping. However the consistency of the kilishi was not I didn’t like. It was hard like kuli kuli. Which is not what I’m used to. Kilishi is supposed to be like... See more
Company replied
Been looking for the original starch for my Usi & Banga soup (iykyk) as an original South South Girl! and this product was an is exactly what I craved for. I’m definitely going to purchase more.
Love my experience with ibile grocer even though it was a first time. Detailed n goods delivered promptly, as seen.
Company replied
Company details
Written by the company
Ibile grocer is an e-grocery store looking to cater for the foodstuff needs of Nigerian ethnic minorities in the uk with the convenience of doorstep delivery, community and unmatched quality.
Contact info
82a James Carter Road, Mildenhall, IP28 7DE, Mildenhall, United Kingdom
- 07362373995
- Hello@ibilegrocer.com
- ibilegrocer.com
Reply from Ibilegrocer
Thank you so much for your feedback. Can’t wait to see you again soon
The goat meat is over dried and bitter.
11 September 2024
Reply from Ibilegrocer
Dear Kunbi,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how this must have been frustrating for you.
We’d love the opportunity to make things right. Please contact us at [hello@ibilegrocer.com], and we’ll work with you to resolve this issue promptly.
Your satisfaction is very important to us, and we appreciate your patience as we address your concerns.
Best regards,
[Eniola/Founder]
[Ibile Grocer Ltd]
Love my experience with ibile grocer…
Love my experience with ibile grocer even though it was a first time. Detailed n goods delivered promptly, as seen.
10 September 2024
Reply from Ibilegrocer
Thank you so much for your feedback. Can’t wait to see you again soon
This company is a scam they are not…
This company is a scam they are not straightforward and not reliable after making payment for item they could not deliver
11 September 2024
Reply from Ibilegrocer
We are so sorry to hear about your experience. Sadly we had logistics issues with your order and this was communicated to you. We then proceeded to issue a refund based on your request. We understand how disappointing this experience was and once again we apologise for the inconvenience caused. Hope to see you again soon
For me to write a review it’s because I…
For me to write a review it’s because I am pained… I paid before the delivery date 2nd September on the website, waited even after the apology video, 11th September got a tracking number and I waited until I lost weight until I got refunded 16th September… I felt like punching someone. No explanation whatsoever only to go on tiktok to see post of “5” remaining for delivery… very disgusting!!!
11 September 2024
Reply from Ibilegrocer
We are so sorry to hear about your experience. Sadly we had logistics issues with your order and had to issue a refund.
We understand how disappointing this experience was and once again we apologise for the inconvenience caused.
Hope to see you again soon
Order was cleaned and well packed
Order was cleaned and well packed. And it was delivered on time.
21 August 2024
Reply from Ibilegrocer
Thank you so much for your feedback. Hope to see you again soon.
Reply from Ibilegrocer
Thank you so much for your feedback. Hope to see you again soon.
Reply from Ibilegrocer
Thank you so much for your feedback. Hope to see you again soon.
Absolutely satisfied with my purchase…
Absolutely satisfied with my purchase and services rendered
16 August 2024
Reply from Ibilegrocer
Thank you so much for your support and feedback. Hope to see you again soon.
There was great communication with the…
There was great communication with the shipping. However the consistency of the kilishi was not I didn’t like. It was hard like kuli kuli. Which is not what I’m used to. Kilishi is supposed to be like a jerk consistency and turn to meat when chewed. It wasn’t too spicy which was good. But it also had a too much similar taste of kuli kuli which I didn’t like (peanut taste). The seller also added a free packet of kuli kuli for me which I highly appreciated. Shipping was made for next working day delivery but it came after about 3 days instead. But the free kuli kuli made it worth the wait. Overall 8.5/10 because of the kilishi taste and consistency. But good customer service
15 July 2024
Reply from Ibilegrocer
Hi Ella, thank you so much for your honest feedback, as this helps us to do better. I apologise for the inconvenience caused.
Our delivery is currently on working days but we’re looking to include weekends as well.
Regarding the kilishi texture, we have taken this into consideration and would send you a replacement as soon as it restocks.
Thank you so much for your patience and support.
Reply from Ibilegrocer
Thank you so much for your feedback. Looking forward to seeing you again soon
Reply from Ibilegrocer
Thank you so much for your feedback. Looking forward to seeing you again soon
Reply from Ibilegrocer
Thank you so much for your feedback. Looking forward to seeing you again soon.
Delivery was fast and the communication…
Delivery was fast and the communication was great too.
25 June 2024
Reply from Ibilegrocer
Thank you so much for your feedback. Looking forward to seeing you again soon
Reply from Ibilegrocer
Thank you so much for your feedback. Looking forward to seeing you again soon
Quality products I must say
Quality products I must say, I enjoyed the goat meat and panla fish so much.
10 May 2024
Reply from Ibilegrocer
So glad to hear this. Thank you so much and hope to see you again soon.
Reply from Ibilegrocer
Thank you for your review. Hope to see you again soon
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