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Review summary
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What people talk about most
Reviews shaping this summary
This full site is a SCAM, don't get me wrong there are a FEW small deals but they are few and far between. They manipulate the prospective customer from the moment they grab your attention. "A WEA... See more
Company replied
This aution has the worst customer care even the director says he hasn’t got time to put there mistakes wrong .i come to this aution once a week and one in every 4 weeks all goes smooth . The rest of... See more
Company replied
I won an item, paid for it and a wrong item was sent. I did not accept the delivery and lost almost £600. All I get from I-bidder is " I would like to inform you that we are actively following up with... See more
Company replied
Company details
Information provided by various external sources
Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product.
Contact info
The Harlequin Building, 65 Southwark Street, SE1 0HR, London, United Kingdom
- +44 203 725 5500
- customersupport@i-bidder.com
- i-bidder.com
2.4
Poor
648 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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i-bidder.com - Scam Platform! Stay Away!
I recently fell victim a scam orchestrated through i-bidder.com. I won auction lot #84349
Title:
2004 Atlas Copco XASM 286 diesel screw compressor, fast tow, 4 cylinder Mercedes turbo engine
--> Google the Title and you find the original lot on eBay.
My advice: Steer clear of i-bidder.com!
20 October 2024
Unprompted review
Keep well away. !!!!!!!!!
I gave them 1 star as you can’t give zero. Sold as returns of mainly clothing and shoes. Nothing in the boxes was clothing and nothing was unknown. All the goods had been removed from original packaging and placed into other packets. Lots of very broken glass. Do yourself a favour and stay well away from these con men.
15 October 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Scam of the century
It's clear that ibidder doesn't care who they have selling on their platform. For example;
SUPREME AUCTIONS
I feel a sense of responsibility in making people aware of this aution/scam. I look at using Supreme Auctions like playing Russian roulette with your money. Your taking a big gamble. They advertise there lots looking like they came straight from the factory, when in fact nearly all of their items are rejects and returns. I, like many others seen this aution as a ligit fair place to buy quality items, to be fair it look inviting. Don't be conned, if your very very lucky it might work but be prepared for the item to be in bits,dirty and none functioning and not in the originalbox or packaging. There policy is we can't help if you buy from us, as it states their items may be missing parts,not working, faulty or not even the item advertised. I have proof of this. So think again if your thinking of grabbing a bargain for family, friends or making a profit selling it on. Another reason to stay clear, their shipping cost are outrageously expensive. Their phone helpline needs help, all complaints will be passed on or disregarded unless you push them, only to receive an email basically saying they can't help you. The Volume of sales makes this scam work. Ibidder send an automated message and follow nothing up, other than covering their scam clients. Take care of your pennies, there are a lot more Auctions out there that are open and honest. Take care and good luck
1 October 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Transparent, honest and highest client experiences in the industry
Kingsland Auctions: Quite possibly the most honest auction with transparency in goods description. A very capable and hardworking bunch of individuals (Aaron, James, Karen ... to name but a few) make for a high level of customer experience. Highly recommended auctioneer
4 October 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for your review! We're absolutely thrilled that you're loving our platform and the auctioneers we work with.
We hope you keep exploring and enjoying everything i-bidder.com has to offer.
Best Wishes,
The i-bidder Team
Don’t trust this website
I bid for a car, I booked appointment to go and viewing, they keep telling me we will call you back. After they said that I have win the bid, I should pay deposit and they will let me view the car. After I paid deposit of £1,500 to Select Assets
Limited. They never allow me to view and didn’t refund back my money
10 September 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Don't use this site . Do your homework and check the validity of the auction house
Unfortunately I did like the sight until was scammed for alot of money . As others have stated you sight breeds low life ripping people off. All the good auctions are going to lose out because companies like assett auctions who are stealing people's money will drive people everyone away. I will be using the saleroom in future
30 August 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Beware
Beware, no vetting of advertisers on this site and take no responsibility for anything advertised. use at your own risk and belive me it is a risk!!!!!
9 September 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Scam
Do your self a favour. Don't ever bid on this website as it's rubbish and scams people. You'll get different item from what you won. Their customer service is rubbish. Will make you wait "48 hours" then tell you the manager is off and will be available monday. Save your self from stress. Please avoid tgis website at all cost.
6 September 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
WARNING FRAUDSTERS & UNTRUSTWORTHY
A very untrustworthy auction site, thieves and scammers use their auction sites with no repercussions.
I encountered serious issues with Auctioneers, I pay and receive nothing! the Auctioneer is FRAUD (supreme auctions) and it is protected by i-bidder, I contacted them by email, phone, and always they promise to email the Fraudster and they put you in square one!!!
no protection of any kind, you will waste money and time!!! simple they are PAIN, FRAUD, SCAM, etc...
I am not sure if we could take them to a court!
Don't buy from this auction platform promise you'll regret it.
Update!
(Just reach out to our Customer Support team at ~ and they will go above and beyond to assist you!)
* I contacted them a lot! they don't CARE, they didn't take any action! it was painful experience, time wasting!
20 August 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
great customer services
great customer services with a quickly response 100% recommended.
23 August 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for your review! We're absolutely thrilled that you're loving our platform! Our Customer Service team will be delighted to hear your feedback on your recent experience.
We hope you keep exploring and enjoying everything i-bidder.com has to offer.
Best Wishes,
The i-bidder Team
£400 hole in my bank account
On 19 August I authorised a £200 refundable payment to Charles Taylor Auctioneers so that I could bid in their auction on 22–23 August. I bought nothing.
Two payments of £200 were taken, one to Charles Taylor, one to i-bidder. They deny taking the second payment, they claim to have refunded the first one.
But I have not had either payment refunded, so there is a gaping £400 hole in my bank account.
Charles Taylor refunded £200 on 22 August. i-bidder say they only took a 10p test payment. I've asked Monzo many times to look into this but have yet to have any satisfaction.
19 August 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
One of our Customer Service representatives is in touch with you for a full resolution. We hope that we can provide you with the outcome you are looking for and can better meet your expectations moving forward.
Sending you our best wishes,
The i-bidder.com team
The all team working in this auction…
The all team working in this auction are top bussiness
guys and they well undestanding customers and look after them .
21 August 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for your review! We're absolutely thrilled that you're loving our platform!
We hope you keep exploring and enjoying everything i-bidder.com has to offer.
Best Wishes,
The i-bidder Team
Customer service was quick to respond…
Customer service was quick to respond to my query and a satisfactory outcome was achieved.
19 August 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for your review! We're absolutely thrilled that you're loving our platform! Our Customer Service team will be delighted to hear your feedback on your recent experience.
We hope you keep exploring and enjoying everything i-bidder.com has to offer.
Best Wishes,
The i-bidder Team
Avoid i-bidder – Lack of Accountability and Poor Seller Practices
I strongly advise against using i-bidder if you value your money and time. My experience with this platform has been nothing short of disastrous, resulting in a loss of over £6,000 due to the unethical practices of sellers like Supreme Auctions and Asset Auctions.
Issues with Sellers:
Asset Auctions: I encountered serious issues with Asset Auctions, where items I bid on and paid for were either missing or incorrectly delivered. Despite numerous attempts to resolve the issues directly with the seller, they were unresponsive and uncooperative, leaving me out of pocket with no recourse.
Supreme Auctions: This seller has been even worse. I paid for several lots, including high-value items like a Jacuzzi, which were either not delivered or substituted with cheaper alternatives. Despite numerous attempts to resolve these issues, including legal action, Supreme Auctions has refused to fulfil their obligations or refund my money. Instead, they have tried to manipulate the situation by demanding further payments before releasing goods they are already obligated to deliver.
Lack of Responsibility from i-bidder:
i-bidder, as the platform facilitating these transactions, has taken no responsibility for the behaviour of these sellers. Their support team has been unhelpful, simply directing me back to the sellers who continue to act in bad faith. i-bidder's failure to enforce ethical standards or provide adequate buyer protection has allowed these rogue sellers to operate unchecked, leaving buyers like myself vulnerable to significant financial losses.
Final Verdict:
If you are considering using i-bidder, I urge you to think again. The platform does not vet its sellers properly, leaving buyers at the mercy of unethical businesses. The lack of support from i-bidder when things go wrong means that you could end up losing thousands, just as I have.
For anyone considering using this platform, beware – the risks far outweigh any potential savings. It's not worth the gamble.
1 August 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Unexplained suspension after 4 years
For some reason after using the site for 4 years , they decided to suspend our account , No email , No phone number that can be contacted , the usual useless live chat that did absolutely nothing . We spent £8700 on the site on thursday , paid the bill then got suspended on friday . Probably spent over £50,000 on there in the last 4 years and they wont even answer the telephone . Useless customer service even when you spend a lot of money with them. Avoid them like the plague .
31 July 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
This review is SOOO VERY ACCURATE.....
This review is SOOO VERY ACCURATE.....
A very untrustworthy auction site
A very untrustworthy auction site, thieves and scammers use their auction sites with no reprecussions, the terms and conditions mean nothing.
Don't buy from this auction platform you'll regret it like I did
Date of experience: 19 July 2024
DO YOURSELVES A FAVOUR AND STEER CLEAR AT ALL COSTS. SERVICE IS ALIEN TO THEM, THEIR T&CS MEAN ZERO AND THEY ARE POORLY TRAINED AND LIE WHEN THINGS GO WRONG. USE THEN AT YOUR PERIL
22 July 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Warning
Hi bought a jet washer through this on receiving item no box tatty missing item nothing like picture on site (supreme) and power cable had been sliced through so cannot use?? Customer services from both companies was pathetic. Beware how you go daylight robbery!!!!!
18 June 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
A very untrustworthy auction site
A very untrustworthy auction site, thieves and scammers use their auction sites with no reprecussions, the terms and conditions mean nothing.
Don't buy from this auction platform you'll regret it like I did
19 July 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Be Careful If You Are Purchasing From Time2Bid
I bought many items from the auction held by Time2Bid on I-bidder on 07/05/2024. My order of 29 pieces did not arrive. Neither I-bidder nor Time2bid are returning my emails. I will apply to consumer rights. If you are going to make a purchase, I recommend you to pay attention to this company.
7 May 2024
Unprompted review
Reply from i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
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