Hypnia - High Quality UK Mattresses Reviews 

Outrageously bad customer service. I paid specifically to get mattress delivered on a specific day but it wasn’t. I stayed home all day only to be disappointed. I tried calling but customer service opening hours very limited. I emailed and got no response. I then got an email out of the blue saying mattress was ready for delivery, with a date for delivery IN THE PAST. I finally got through to customer services and cancelled my order, specifying that I must receive back the extra I’d paid for delivery, as the whole point of that has been to receive the mattress on a specific day, and they had failed to do so. The person I spoke to reassured my that would be the case. I then got a notification of refund BUT no refund for the extra delivery charge. Will now have to call them again, as I can’t surely be charged for a delivery that never took place! Will never, ever buy anything from them again and do not recommend.

Mattress came early than expected. This is so comfy. I've got back pain and I can't sleep with super soft mattress. This is really good.

Cannot complain one bit. Came on time, seems so far a quality mattress.
Price compative to others.

Would recommend for anyone to use.

Our Hypnia King-Size mattress has been a glorious buy. It is 5-months since we unveiled our new mattress - that is 5-months of sleeping on air! It's truly fabulous and a steal at the price - it does feel as if we robbed you (in the nicest possible way)!

This is the fifth Hypnia mattress we've had in various sizes at home over the years, and we just can't fault the comfort.

I'm so pleased how this mattress fits my bed I was a bit worried at first as it was so flat when it came out the bag but it has really surprised me how much it has risen and the memory foam is as good as the top brands at a fraction of the price I've slept on it one night so far and it's amazing 👏 would definitely buy from Hypnia mattressess again.

Great product at a great price. Delivered quickly and as described giving solid support and comfort.

Excellent product, customer service & delivery.

It was very easy to order and a great price. Only reason for 4 not 5 stars is that the delivery men would not carry the new mattress upstairs.

Great Mattress. Mattress arrived on the planned delivery day, and great communication prior to delivery. Mattress was easy to unpack and put on the bed. The mattress felt firmer than what we were used to, but after a couple of nights sleeping on it it feels really comfortable my husband commented that his back pain had lessened. We're both really pleased that we chose a hypnia mattress and would purchase again.

It's been 4 months now and I love our Hypnia Essentials Hybrid mattress. Customer Service were very helpful with advising us on what type of mattress to buy (husband is on the heavy side). I don't get any joint or back pain anymore, and my husband says he sleeps so much better now. I wish I'd bout it years ago.

It took a wee while to appreciate our new Hypnia hybrid mattress but now we simply wouldn’t have anything else. It replaced our 10 year old Hypnia memory foam mattress and we can now say with some certainty that I made the right choice.

From the moment we opened the box to the mattress being put on the base of our bed ,we have experienced a steady nights sleep 😴, one of our better decisions, overall we are pleased with how the mattress is performing..

We have a Hypnia mattress and is still as good as new.
No dips and no sags,
Great price and does what it says on the tin.
Thank you.

Love it best mattress brought and for a great price recommended to others and would buy again when I need one comfortable quick delivery no issues

Great bed and super comfy. Great customer service. Speedy delivery. I wish I’d waited for the free pillow offer

Returned mattress but took months to obtain the refund and still not received 6 months later.

This company is not too good. I didn’t receive my mattress, they reckon it got lost !! Really a big mattress! So it just seemed strange and i just cancelled my order. No hope with this company.
Customer service wasn’t great either.can’t comment on mattress that “got lost”

I'm so glad I researched mattresses. I have had a fabulous experience with this Hypnia mattress, the best nights sleep I have had in a very long time. The same for the other half. Great delivery time, packaged well, but beware, it is heavy when unpacked!! I really wish I had found Hypnia a long time ago. Worth 5 stars every day of the week.

Very helpful delivery men. Outstanding service thank you for taking my mattress all the way to my bedroom