Hyperstech Reviews 

3,617
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Y'know, mrwhostheboss made a vid about this once but he had to take it down cuz your lawyers. this is all a deep scam and you guys are making fake ads, cheap junk you call products and a whole web of... See more

Company replied

Rated 1 out of 5 stars

1 star is too much !!! Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered. With complaints they will not give y... See more

Company replied

Rated 1 out of 5 stars

When you see this company or any other company with a similar website or an exact copy purchase page with just the product and some other thing change, it's a scam. I ordered their Uphone but it never... See more

Company replied

Rated 3 out of 5 stars

Money refunded Aug 4th. Thank you. Invoice 98d096661a9a26 Trying to contact this company to cancel an order I made yesterday (Monday 1st). No response from 2 emails. Current 110 mins wait on ch... See more

Company replied

1.3

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(3,617)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!

Bought a drone online from them and after receiving an initial acknowledgement of purchase and a tracking no. ...... then nothing. No drone, no contact, no refund, nothing. RIP OFF company ..... SCAM...!!

24 January 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=NEXAU1004115311YQ&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards,

Linda

Rated 1 out of 5 stars

Failed To Deliver Product

%%%% UPDATE - 05 February 2022 %%%%
As of 22 February, HypersTech has still failed to deliver the product I ordered. In effect, their reply to my review is a failure. My opinion of them being fraudulent stands.

Ordered drone November 25, 2021 (Order number 35ff2aa9366329). Never received the purchased drone. Multiple requests sent to their customer support email address went unanswered. No response from HypersTech. In my opinion, they failed to complete their contractual obligation of providing me a product in return for money. I will avoid doing business with them in the future.

21 January 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are very sorry that you still have not received the order.

We understand that as a loyal customer when you make a purchase you expect to receive your product in a timely manner.

Please wait for few days to get the tracker updated as we have already forwarded the request to the shipping team for the same.

Let us know if you need further help with your purchase.

Regards
Linda

................

Hello

We are sorry for the inconvenience caused to you

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=LT997224555NL

Please be assured that the product will be delivered to you, we are willing to provide you 5% discount for the inconvenience caused to you.

Let us know if you have any questions.

Regards
Linda

Rated 1 out of 5 stars

Ordered a drone in November

Ordered a drone in November, never arrived. Rip off company

19 January 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

Rated 1 out of 5 stars

I purchased a Drone for a Christmas…

I purchased a Drone for a Christmas present
The battery wouldn’t charge in the drone after unpacking I contacted the company they said because I purchased in November the 30 day return policy was up.and they have no supply of replacement batteries.
So I have a brand new Drone that doesn’t work.
Total Scam avoid at all costs.

19 January 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

Rated 1 out of 5 stars

Scam company

Scam company - take your order - give you fake tracking page - cannot communicate with them. Ordered drone in November - nothing arrived - vague tracking page updated but nothing is being delivered.
!!! AVOID THIS COMPANY !!
The reply is fake as well - nearly 2 months have passed - no communication - tracking means nothing.

6 January 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are very sorry that you still have not received the order.

We understand that as a loyal customer when you make a purchase you expect to receive your product in a timely manner.

You can track your order here for live shipping and service updates - https://t.17track.net/en#nums=LT998721273NL&fc=190113

Please wait for few days to get the tracker updated as we have already forwarded the request to the shipping team for the same.

Let us know if you need further help with your purchase.

Regards,
Linda

Rated 1 out of 5 stars

Night driving glasses bad bad bad bad bad

I ordered two pairs of the night driving glasses. They came in cheap, useless glasses cases, packaged in a flimsy plastic mailer. When I opened them, they were all bent up. Nose pieces completely out of position, and the arms weren't even close to being level. The material felt cheap, like it would break if I tried to bend them back to their original position. There was no documentation, no label, no company card, logo, sticker, nothing in the packaging to indicate what they are, or what their purpose was. I had nothing else to give my family member for Xmas, since there was no time to rectify this problem. I tried to bend them back into shape and make them appear to not be the cheap pieces of crap they are. My family member was less than impressed. With no labeling, or brochure, or any indication of their purpose, I had to explain what they were. They did not fit over his regular glasses, as they claim to do on their website. I emailed the company, and sent the photos of their pathetic product, that they requested, and haven't heard back another word. I've resigned myself to the fact that I got scammed for 70 bucks. But I don't want this to happen to anyone else. STAY AWAY FROM CLEARVIEW NIGHT DRIVING GLASSES!!!!!!!! BEWARE!! SCAM SCAM SCAM SCAM!!!!

UPDATE Jan.19, 2022.
I've been told twice now that my information has been passed onto to the relevant department, and I would be contacted again shortly. Noone has contacted me again at all.

Update Jan. 21.
I've searched my entire email, spam folders, and all. There is no new email from hyperstech. But hey, thanks for publicly posting my email address for everyone to see. That's sure helpful!!!

Update March 15, 2022
I have now sent in photos of the damaged product 3 times!! I've been told the photos would be passed along to the relevant department. Still nothing. Money gone. Glasses we can't wear. Customer service non-existent. Scam scam scam

2 January 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda


..............

Hello,

Thank you for contacting us.

This is to inform you that we have already forwarded a mail to you at tattoooz@gmail.com, we request you to please revert back to the mail and please be assured we will assist you accordingly.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

Update to drone debacle.In the interests of fairness have to announce that the long awaited drone ordered in no as a ch present arrived on January 10th.However no idea if it’s functional as yet.

Ordered a drone for a ch present in November,received an email 2nd December saying it was on its way and to allow 15 days for delivery ,to date nothing,no drone no reply to my emails and no movement on the tracking app.Feel very disappointed cheated and ripped off

29 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=LV367664328CN&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards
Linda

Rated 1 out of 5 stars

I wish I read all these reviews

I wish I read all these reviews. I ordered a drone mid November. Tracking stopped tracking on December 5th. We are on the 20rh now so no drone for my son either for Christmas.

The reply below saying to click on the tracking sends me to a tracking page with December 5th being date it was last tracked.

21 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hallo

Bedankt dat je contact met ons hebt opgenomen.

Dit is om u te informeren dat uw bestelling al is verzonden en momenteel onderweg is.

U kunt uw bestelling hier volgen - https://t.17track.net/en#nums=H1000750131158501051&fc=190113

U kunt er zeker van zijn dat het product bij u wordt afgeleverd

Laat het ons weten als u vragen heeft.

Groeten,
Linda

Rated 1 out of 5 stars

Do not order from Hyperstech

Ordered $547.00 USD drones and accessories Got an email stating order was processed . Payment has been processed but no additional info from Hyperstech
I emailed and called at 5:00 am central time US to reach them during business hours in UK . No one answers the phone always loops back to respond by email which they don’t answer either. Horrible company. My 3 boys will not have drones for Christmas this year. Stay away from Hyperstech (I would have said company but don’t think scam qualifies as such).

14 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=SFC3WV1215112140499

Please be assured that the product will be delivered to you in regular/normal time.

Regards
Linda

Rated 1 out of 5 stars

Will remove review if contacted

No support. No product. Waiting for response.

14 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=BN5111824162

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards,

Linda

Rated 1 out of 5 stars

Do not trust this company

13 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you.

Due to some issue your order is returned back to us, please let us know if you want us to reship the order or a refund for it.

If you would like us to reship the order, please let us know your address again so that we can verify and send you the order.

Regards
Linda

Rated 1 out of 5 stars

Somebody enjoys my payment. I haven't got my staff.

Somebody enjoys my payment. I haven't got my staff.
On september 28, 2021 i payed for a SmartWatch. They confirmed the payment and shipping. I did'nt get the SmartWatch. On december 2 I clicked "Track it" in the confirmation-letter, and the answer was: " No information. We seem can't identify the number ". On december 2nd I sent them Inquiry. Until december 11 2021 there was no answer as well as no SmartWatch. Now dear reader, make your own decision.

11 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

Rated 1 out of 5 stars

Completely ripped off!

What a rip off! Wish I’d read the reviews before I purchased.
Ordered one Tactic air drone with accessories, after ordering realised I’d ordered three! So immediately contacted seller to amend. Had no reply.
Then noticed I was overcharged, so requested a refund.
Tried numerous times to contact company, not one single reply.
Two finally turned up instead of three, no accessories wrapped in a flimsy plastic envelope, boxes damaged!
Update… gave the two drones I have as Christmas presents, neither of them worked.
Complete rip off, will be taking further action on my eventual return to Uk as currently stuck in France and unable to travel.

4 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

Rated 1 out of 5 stars

"StealthHawk Pro" Order

I ordered the "StealthHawk Pro" and some spare parts for it, exactly amonth ago, On 04/11/21. I payed 185$. I still did not get an e-mail , as promised, about shipping. Customer service received 3 e-mails from me during this month, but nothing happened. All they said was that "there is a lot of demad" for the product. Let me know ASAP how to proceed. All I have is the reference number that confirms my order, and my CC company that says that i was charged. Pls. Let me know ASAP how to proceed.

4 December 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

Rated 1 out of 5 stars

This company is a rip off

This company is a rip off. They either take ur money and give no refund or over charge with no refund. Do not order from this company.

28 November 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Dear Jeff,

We are sorry for the inconvenience caused to you

This is to inform you that the records show that you have opened a Chargeback against us with the Bank.

We cannot refund you in this case as the decision will be made by the bank.

Regards,
Linda

Rated 1 out of 5 stars

I ordered 1 barxstop and found out 3…

I ordered 1 barxstop and found out 3 were ordered I have sent 5 emails to customer support and have yet to receive a reply the only way I could find contact details was to click on buy button then I found out 1 have now ordered 5 and still no response

2 November 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded our inquiry to the corresponding department and will very soon receive an e-mail from our party.

For more consultations, communicate with us at +44 20 3808 9234 or send an e-mail to support@hyperstech.com.

You can also chat with us here: http://support-desks.com/

Rated 1 out of 5 stars

Their customer service is horrible and…

Their customer service is horrible and nonexistent. None of my several attempts to contact them was answered. Only when I sent them a notice to cancel my order did I get an email that it had shipped. But I had already cancelled and disputed the charge on my card. Do yourself a favor and order somewhere else

31 October 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded our inquiry to the corresponding department and will very soon receive an e-mail from our party.

For more consultations, communicate with us at +44 20 3808 9234 or send an e-mail to support@hyperstech.com.

You can also chat with us here: http://support-desks.com/

Rated 5 out of 5 stars

Charged 3 times the advertised price

At the weekend of 16/17 October ordered an Activ Air drone on a website advertising it at the reduced price of £72. On 17 October I received an emailed invoice from Hyperstech for USD 297. I immediately checked my bank account and saw that £223.30 had been debited, inclusive of a sterling transaction fee of £5.97.
Since then I have sent several emails asking Hyperstech either to sent a refund of the excess above £72 or to cancel the order. I then tried to phone them but was put on hold and then cut off with an automated message suggesting I contract them by email.
I have received no response (or drone) at all from Hyperstech and have emailed them again asked for a full refund.

25 October 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded our inquiry to the corresponding department and will very soon receive an e-mail from our party.

For more consultations, communicate with us at +44 20 3808 9234 or send an e-mail to support@hyperstech.com.

You can also chat with us here: http://support-desks.com/

Rated 1 out of 5 stars

Drone Misery Drone ordered in August I have shipping…

Drone ordered in August I have shipping details and tracking number with all sorts of assurances but no drone. Despite numerous attempts to make contact with the company there has been no further response. The live chat would be better titled dead chat.
A very deceiving and professional website that hides the truth about this dreadful company

19 October 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Dear David,

We are sorry for the inconvenience caused to you

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=LV239780965CN

Please be assured that the product will be delivered to you, due to some technical issue the trakcer takes time to get update, but it will not effect the process of delivery of your order.

Rated 1 out of 5 stars

I pay for the keyx24 .

I pay for the keyx24 .. didnt arrived.
They dent just the car socket that i bought with..
and they dont answer me!!

⚠️☠️ They are thieves. its a scam web!!
dont buy anything from them!!

18 October 2021
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you.

We request you to please share a picture through the mail (support@hyperstech.com) that indicates all the items that you have received including the package.

We will forward all the details to our higher authorities, please be assured that we will try our best to assist you in this case.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look