Love using Hyper Jar, Iam regularly saving now for important things like Christmas and birthdays, I put so much away each month with my dedicated jars and I can watch it grow. My daughter has a car... See more
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Based on these reviews
Great experience with HyperJar. It’s been really useful whilst the kids have been young. Easy for us all to use the app, keep track of spending and adding money. Only had a couple of issues where my d... See more
Company replied
I can transfer money to my children immediately. I can see exactly where and how much they are spending. The app is user friendly and looks good. The childrens cards look great and they feel more gro... See more
Company replied
I’ve been using HyperJar cards for my two teenagers and they’ve been really convenient. I can easily track their spending and set limits, which gives me peace of mind. It’s also great for teaching... See more
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Company details
About HyperJar
Written by the company
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- support@hyperjar.com
- hyperjar.com
4.6
Excellent
4K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great card to give rewards as you…
A great card to give rewards as you spend and so easy to use
12 March 2026
Reply from HyperJar
Hi Anne
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Kitty for 21st century
Very useful app. Used to use splitwise to share costs but this way we can have an electronic "kitty" without the hassle of entering details after every event. Doddle to use by superlinking any of the pots as default contact less payment by phone.
12 March 2026
Reply from HyperJar
Hi Alan
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Reply from HyperJar
Hi Abid
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Reply from HyperJar
Hi Cheryl
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
I love how the card helps my daughter
I love how the card helps my daughter. Have a bit more freedom to go into a shop and pay herself. I have her account joined to my account on the phone app. So when she taps I get pinged. It's simple to move money around in the jars. I don't make full use of the money back bits. Just use it really to keep money back for my daughter. Also a good card to take out so I can leave my normal bank card safe at home. Costumer services are helpful. A link in the app.
12 March 2026
Reply from HyperJar
Hi Julie
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Super helpful
Akansha was really helpful today and sorted my problem within moments. Super quick and easy to access, assess and solve. Thai you so much.
12 March 2026
Unprompted review
Reply from HyperJar
Hi Ria
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Lata
Get little card/app
Get little card/app
I’ve started sticking spare cash on it sometimes pennies sometimes pounds , I’ve got a few little pots marked out for hols , bdays and spoils .
Love being able to switch it about as needed or move it back for bills that pop up . Love the safety and handiness of it all
16 February 2026
Reply from HyperJar
Hi Ciara
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Easy to use and easy to see where kids…
Easy to use and easy to see where kids are spending and saving in their own pots
Kids loved it as they felt grown up once they got one
12 March 2026
Reply from HyperJar
Hi Andy
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Great for pocket money
I use it mainly for pocket money for my boys, I put in a set amount into my jar and then they both get it transferred automatically every week. They have their own cards and can pay contactless or with a pin. When they spend money I get notifications so I know how they’re spending their money. They’ve also set up savings jars so can keep some of their pocket money aside to save towards bigger items they want. Never had any issues with hyper jar, I’ve even added the card to my Apple pay wallet as a back up if needed.
12 March 2026
Reply from HyperJar
Hi Hannah
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Reply from HyperJar
Hi Rachel
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Great for budgeting
Easy to set up the card. Clear and useful app. Very helpful for budgeting.
12 March 2026
Reply from HyperJar
Hi Seb
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Doesn't seem to keep up to date with…
Doesn't seem to keep up to date with what's in jar. Daughter struggles to pay for bus for school some days.
11 March 2026
Reply from HyperJar
Hi Sarah,
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties your daughter has experienced when trying to use her card for the bus, and we understand how frustrating that must be.
We’ve reached out to you via email so we can look into this further and assist you where needed. If you’re able to reply there with a few more details, our team will be happy to review what may be causing this and help get things working as expected.
Kind regards,
Waays
Really helpful support
Really helpful support - Manoj was great in resolving my issue quickly
11 March 2026
Unprompted review
Reply from HyperJar
Hi Mark
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Parth
Brilliant app and cards
11 March 2026
Unprompted review
Reply from HyperJar
Hi Kera
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Parth
Avoid at all costs.
I opened a HyperJar account recently and completed all verification steps, including ID checks. After transferring funds into the account, the money was instantly locked and my account was suspended. This happened on Saturday afternoon.
On Saturday evening, I received an email requesting a bank statement showing the transaction leaving my original bank and going to HyperJar and a photo of me and my ID in order to verify my transaction to release. Because the transaction was so recent, I had to request an interim statement from my bank, which took until Tuesday morning to receive.
I sent the interim statement along with a photo of myself and my ID on Tuesday morning. Later that evening, I received another email saying the statement could not be accepted and that I needed to download it from my bank’s official website — which is exactly where the original document came from.
I have now downloaded the statement again and resent it, and I am still waiting for a response.
In the meantime, my funds have been locked since Saturday, leaving me unable to pay important bills and resulting in late fees. The constant excuse of “regulatory obligations” that they try to pull does not justify leaving customers without access to their own money for days. I have never experienced anything like this with any other financial service.
Extremely frustrating experience so far. I would strongly recommend to stay far away from HyperJar
10 March 2026
Unprompted review
Reply from HyperJar
Hi Luke,
Thank you for sharing your experience. We completely understand how stressful and frustrating it must have been to have your funds temporarily inaccessible.
All the checks we ask for are there to meet strict regulatory requirements, and part of that is making sure documents are provided in the right format so they can be accepted. We know it’s frustrating to have to resend the same documents, but these steps are in place to keep your account and funds secure.
We can confirm that all funds have already been released from your account; the delay is just due to completing these regulatory checks. Our team advises that this process can take up to 72 hours depending on the documentation received.
We’ve shared your feedback with our team to help improve how we support customers during these checks. If you’d like, you can also reach out directly to our Complaints team at complaints@hyperjar.com to escalate your case.
Best wishes,
Teiba
spoke with parth and within 5 minutes…
spoke with parth and within 5 minutes my problem was solved fantastic fast service thank you
10 March 2026
Unprompted review
Reply from HyperJar
Hi Gemma,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Reply from HyperJar
Hi Fozia
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Manoj
Quick and efficient
Pranjal was very helpful, going out of the way to help and make sure I had everything done that was needed. New cards were ordered very easily over live chat.
9 March 2026
Unprompted review
Reply from HyperJar
Hi Laura,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Sakshi
Reply from HyperJar
Hi Hyper jar customer
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Lata
All good thanks
8 March 2026
Unprompted review
Reply from HyperJar
Hi Caroline
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
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