HyperJar Reviews 3,570

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its user-friendliness and ease of managing finances, especially for children. Many appreciate the ability to track spending, set limits, and teach financial independence, with the product being described as convenient and effective for family budgeting. The customer service is consistently highlighted as excellent, with many people noting quick, helpful, and efficient resolutions to their issues. However, some customers experienced issues with payments, particularly when abroad, with transactions occasionally declining or cards being frozen. A few people also encountered difficulties during the account setup process, such as verification codes not arriving, or found the transfer system within the app to be complicated. There were also isolated reports of issues with account access or fund availability, leading to frustration and a perceived lack of proper customer support in those instances.

What people talk about most

User experience

Customers generally express satisfaction with the user experience, highlighting the app's ease of use and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers appreciate the ease of transferring money... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting prompt and helpful interactions.... See more

Application

People report positive experiences with the app, finding it user-friendly and easy to navigate. Many praise... See more

Product

Clients share positive opinions on product, particularly praising its features for children. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

Love using Hyper Jar, Iam regularly saving now for important things like Christmas and birthdays, I put so much away each month with my dedicated jars and I can watch it grow. My daughter has a car... See more

Company replied

Rated 5 out of 5 stars

Great experience with HyperJar. It’s been really useful whilst the kids have been young. Easy for us all to use the app, keep track of spending and adding money. Only had a couple of issues where my d... See more

Company replied

Rated 5 out of 5 stars

I can transfer money to my children immediately. I can see exactly where and how much they are spending. The app is user friendly and looks good. The childrens cards look great and they feel more gro... See more

Company replied

Rated 5 out of 5 stars

I’ve been using HyperJar cards for my two teenagers and they’ve been really convenient. I can easily track their spending and set limits, which gives me peace of mind. It’s also great for teaching... See more

Company replied


Company details

  1. Alternative Financial Service

About HyperJar

Written by the company

Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.

Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.


Get it on Google Play

Download on the App Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very easy to use app

Very easy to use app
Can transfer money easily between my bank and children's Jars
Children's app to help them manage their own jar
Children get their own card- this can be used in the UK and abroad.
Full visibility of spending

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Meelan,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

Great saving tool for families

Hyper Jar was recommended to us by a friend. We use it to have a "shared money pot" that we can all pay in to when we go out for meals or trips together and we have also used it to manage our spending money when on holiday.
It is a great way to help kids to learn to manage money, save and have a little independence when they are out and about.
Our 12 year old regularly uses her card to go for lunch with friends and our 10 year old uses it to buy books when we go shopping.
Being able to pay for items with their own card has helped with their confidence and social skills when being served at the till, and having access to the app means they can manage their own spending sensibly.
As a parent I can add their pocket money into their pots weekly and while the kids can spend it how they choose, we can still monitor where it is spent.
Transferring money between pots is quick and easy and the cards are widely accepted.

26 March 2026
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Reply from HyperJar

Hi Jenny,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

It's just awesome. Thanks for the great service.

I was looking for a pre-paid card solution for my 2 teenage daughters where I could have control over their spending but also they could have some freedom to start learning how to manage their own finances with their pocket money. After some reasearch I came across HyperJar. Sounded too good to be true at first, but it is just that. Awesome! Your kids must be 13 or over to connect the card to Apple or Google Pay (not a HyperJar restriction but their digital wallets' restrictions) and if you allow it, it can be used outside of the UK, in Europe and many more countries without fees. Thanks for the great service.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Andre,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

Hyper Jar I use mainly for my payment…

Hyper Jar I use mainly for my payment ring. The card for if I am buying on the web Very secure almost instant comes on my watch phone what you have just spent. It is better than carrying money and what you load card ring with cash you can only spend that amount y Apple Watch Phone carry my bank cards that I try not to use.Recommend Hyper Jar

26 March 2026
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Reply from HyperJar

Hi Kenneth,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Invaluable tool for a special needs child

We've been using Hyperjar for a few years now, for my son with special needs. Its absolutely invaluable for him as a tool to help with his independence and its great for us to keep tabs on what he spending and topping up his balance as required. Wouldn't be without it now. The app is so easy to use and we've not had any issues with it at all.

26 March 2026
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Reply from HyperJar

Hi Juanita,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

It is really easy to use. Great for kids

It is really easy to use and provides the safety and visibility of managing my children's jars, whilst at the same time giving them the freedom to use the card to their jar as a 'normal bank account'.

26 March 2026
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Reply from HyperJar

Hi Adrian,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

My experience with hyperjar…

I got a hyperjar account after having issues with other banks and it's helped me understand how to budget my money properly due to having disabilities

26 March 2026
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Reply from HyperJar

Hi Sarah,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Great teaching tool for kids

So helpful in teaching my daughter how to budget and save and keep track of what she's spending.

26 March 2026
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Reply from HyperJar

Hi Joanna,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying Hyper Jar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards

Alok

Rated 5 out of 5 stars

Great account have jars and savings for…

Great account have jars and savings for all my grandchildren

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Geoff,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

The app is easy to use

The app is easy to use, even my kids use it! I love that the kids get their own cards, it has really helped them to grow their independence and knowledge around money and the added bonus? You can see everything from your app! Spending habits, saving, you can also control where they can spend their cash! Overall great service

26 March 2026
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Reply from HyperJar

Hi kerry,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 4 out of 5 stars

Generally GOOD but cashback system could be improved

Generally GOOD. BUT I have bought Tesco gift vouchers and claimed cash back. But it’s proven really difficult to get the actual cash back. HyperJar say just pay for your Tesco shop with your HyperCard and the money’s deducted. However, it seems you can’t use the cash back for a part payment and top up with a gift voucher or another card to the final value of your shop. I did get in touch with their customer service who responded quickly but didn’t seem to understand what the issue was, despite 5 attempts. I am hoping when my cashback exceeds my weekly shop - which will take about. 12 months! - I can pay using HyperCard. I’d give them 5 stars if it was easier to get your cash back. Just to say in light of the great response I got back from HyperCard, I have upgraded to 4*s. I recommend.

23 March 2026
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Reply from HyperJar

Hi Paul,

Thanks for your feedback, we really appreciate you taking the time to share your experience.
We’re pleased to hear that your overall experience has been positive, but we’re sorry to hear about the frustration with using your cashback.

Your cashback is spent automatically when you pay at Tesco using your HyperJar card, which means it isn’t currently possible to combine it with other payment methods in the same transaction. That said, your feedback is incredibly valuable, and we’ve shared it with our team as we’re always looking at ways to improve how cashback works.

We’re also sorry to hear your experience with customer support didn’t fully resolve things, that’s not the standard we aim for. We’ll reach out to you via email to take another look and help clarify things for you.

Thanks again for your review.

Best wishes,
Teiba

Rated 5 out of 5 stars

Good for managing kids pocket money

We have been using hyper jar for over a year now. It’s been great for managing my kids expenses.
They both have their physical cards that they use in shops/cafes/cinemas etc.
they also discovered an app recently that allows them to download the card to their digital wallet so no more running around looking for their actual card.
In the app they are able to share/transfer money to each other and/or their friends.
I, as a parent, can see all their transactions that are helpfully organised by their individual jars.
Also, when I top up their cards they can get immediate notifications when money hit their jars.
So far, we have not paid any transaction fees for topping up or transferring.
Also, noticed that the cards can be used abroad without additional charges and the exchange rate is pretty good too.
Can’t fault it. We are very happy with the service provided.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Zhanna,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Excellent banking for children

Excellent banking for children. It’s really easy for the parent and for the child to manage their money. App is easy to use.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Elizabeth

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying Hyper Jar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Great to start helping kids build their financial independence

Great to start helping kids build their financial independence. Easy to put their weekly pocket money in a jar and keep track of their spending. They feel grown-up having a card. And much safer than cash. They can also use abroad on holiday

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Stephen

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Free and easy

So easy to use and it’s free unlike a lot of similar schemes which charge subscriptions fees.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Tony

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying Hyper Jar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Hyperjar works very well for our family…

Hyperjar works very well for our family - our boys are learning skills for life through managing their money :-)

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Philip

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying Hyper Jar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Excellent app

Excellent app
I can support the children to manage their money. Everything is easy to use. Highly recommend

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Sarah,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

Helpful staff and quick responses

Helpful staff and quick responses

23 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Norma,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Raghvendra

Rated 5 out of 5 stars

The request for help after the chat bot…

The request for help after the chat bot transferred to Sakshi the customer agent was handled quickly and efficiently with out any dramas Sakshi is a credit to the company. Well done and thank you for your help.

23 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi R

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Lata

Rated 4 out of 5 stars

Love HyperJar

Love HyperJar, it helps me save monthly for all those annual costs that I can’t save for without putting it in a virtual jar. My only wish would be for interest

22 March 2026
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Reply from HyperJar

Hi Zoe,

Thank you for taking the time to write us this fantastic review! It’s great to hear HyperJar is helping you plan ahead and manage those bigger, less frequent costs more easily

While interest is not something we offer at the moment, feedback like this really helps shape what we look at in the future.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Teiba

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