Hyggear Reviews 221

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting quick responses, helpful staff, and effective problem resolution. Many people are very satisfied with the products, finding them comfortable, effective for pain relief, and of good quality. The ordering process is generally described as easy, and many appreciate the prompt delivery and tracking updates. However, some people were dissatisfied with the product quality, describing items as flimsy, cheaply manufactured, or not as advertised. There were also occasional issues with orders, such as receiving incorrect items or experiencing difficulties with the ordering system. A few customers also mentioned slow delivery times or problems with tracking information.

What people talk about most

Product

People report positive experiences with product, often praising their effectiveness in reducing pain and... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the products as high quality,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering... See more

Customer service

Consumers find customer service to be a source of satisfaction. Many reviewers highlight the prompt,... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers appreciated being kept updated on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This company sells small devices to improve the position of a persons toes. I have ordered from them more than once. The products are as described, however they don't really help persons who have re... See more

Rated 4 out of 5 stars

All good but your ordering system needs some changes. It is very disconcerting when having completed order another offer comes along. It should be an option to accept or not(yes or no). You are n... See more

Rated 5 out of 5 stars

I had ordered bunion correctors and when the product arrived , it was not what I thought I was getting . I emailed the company and the CEO replied very quickly and helped me decide which product would... See more

Rated 5 out of 5 stars

I love that REAL people in the Hyggear Support team so quickly responded to EACH of my emails! I don't remember EVER having such rapid response from other companies. My specific questions were address... See more



Contact info

4.2

Great

TrustScore 4 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Foot brace

I have been using this foot product for 3 weeks now. I can see a significant difference. May not work for everyone but is working for me.

12 January 2026
Unprompted review
Rated 2 out of 5 stars

I placed an order direct from hyggear…

I placed an order direct from hyggear site I ordered one pair of bunion correctors I just received it thanks to a nieghbor that picked it up from the middle of the road on charlotte cres not even delivered to my door charlotte pl and the package was ripped open and I only got one foot please help mb

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Such amazing service, great result!

As it was an expensive item (AUD60), It should have been amazing. I received this tiny bag of super soft silicon instead of a firm corrector on the big toe. The separator sits exactly where there already is a gap, so achieves nothing. It feels like wearing soft socks.
3 WEEKS LATER:
Upon making contact with the HYGGEAR representative, I was kindly offered a replacement corrector more suited to my bunion's needs. This is perfect!! It has a hard plastic big toe and bunion groove and a windup system to increase correction. Velcro straps keep everything in place. The service and communication are most impressive!

29 January 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service

I want to shout out the amazing customer service team. I had input the wrong quantity in my order, which I didn’t notice until reviewing my confirmation. I emailed the team who responded within 12 hours to cancel my order so I could reorder my correct quantity. I was refunded within a week. I appreciate the fast response time as well as the professionalism. It’s not something seen very often anymore.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional

punctuality, communication, good client rapport.

genuine problem solving when I had an issue.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Hyggear customer support

Hyggear customer support (Lucas) gave exceptional help for my issue. Response was timely, courteous, and issue resolved. In the past, I have used other companies ordering on the Internet almost always with bad results regarding the guarantee they supposedly offer. But Hyggear stood by everything that they offered. I appreciate very much the good help that I got from Lucas in customer support.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering process

The ordering process on this site is pretty easy, and there are several payment options. There are order received and shipment notifications that keep me in the loop about the status of my order

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I had ordered a toe separator

I had ordered a toe separator. When I checked my bank, I got charged three times for it. I contacted customer service, with little or no hope. They emailed me back and said it is definitely an error and it would be corrected. I got refunded the charges with no hassle. Very easy to work with.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy to Use Website

Easy to Use Website, the Tracking Emails with Updates and the Products were Delivered within the Time Frame Quoted.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Noticeable Improvement after One Use!

I am undergoing PT for a Lisfranc fracture in my right foot. My left foot’s bunion, neuroma, and large callous under my second/third toes were painful and hindering my recovery process. I had to do something! I purchased the Hyggear silicon toe spacers as I read they would realign my toes and alleviate the pain. I was able to wear the spacer on my left foot overnight with little to no discomfort. I removed the spacer and went to PT in the morning. I was shocked…I had virtually no pain in my left foot. I was able to walk on the treadmill longer than before. Both my feet are reaping the benefits after one use!
I have worn the Hyggear silicon toe spacers every night for almost a week. Pain from both neuronma and bunion have greatly decreased. I do not wear it with shoes. I only wear it while sleep.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Hyggear Support team!

I love that REAL people in the Hyggear Support team so quickly responded to EACH of my emails! I don't remember EVER having such rapid response from other companies. My specific questions were addressed, and an apology even given when something had been misunderstood. I had trouble finding the directions, and those were emailed as well. Amazing service!!! They could give seminars in how to make customers happy. :)

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products! Relief felt immediately. Looking forward to complete retraining of muscles, tendons, arches and toes over the next few months or sooner! Thank you so much!
Might want to put the sewn seams on the insides of the big and little toes on top so they don't rub. The straps on sides cause a callus with foot movement, but I use a callous remover.
Otherwise, a marvelous workable product indeed. Been using them daily and walking without pain. I also use toe spacers for the three middle toes to help straighten them. So far so good and living in hope of no surgery.
Recommending the bunion product to everyone.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Silicone Toe Separators Are AMAZING

The ordering process is easy. I got to take advantage of a great sale and free shipping. Best of all, the product works! Using the silicone toe separators allows me to sleep without waking up due to pain and they reduce my daily pain as well.

7 January 2026
Unprompted review
Rated 4 out of 5 stars

All good but your ordering system needs…

All good but your ordering system needs some changes. It is very disconcerting when having completed order another offer comes along. It should be an option to accept or not(yes or no). You are not the only web that is not clear. I have found I have ordered things I did not want and only found on my bank account several charges.
Please show clearly at the end to give an option..do you want each item, yes or no.
Other than that you are very quick to send order which is great.
I am 84 so extra purchases not good on a pension. Suffering from plantar fasciitis is very painful and any assistance is very much appreciated.
Happy New Year
May 2026 be a successful one for you and your team......cheers😊

7 January 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look