Hydreight Wellness Reviews 267

I chose this company because they work in a patient safe environment, but when it comes to communication with the members, I am disappointed. Some of us like speaking with a real person, not an automa... See more

No online assistance during the labor day sale. Several items couldn't be purchased and couldn’t get help to assist. Ordering site is frustrating if you can only use certain pharmacies because of ship... See more

I love the business success squad. They want you to succeed and do what they can to grow your business. The pharmacy response is way up from what I would say last year. The Pharmacy director Lindsa... See more

What I like is that the onboarding team, pharmacy, and support in the app are very responsive. What I dislike is that, they are not transparent with medical director contact and information. Being n... See more

It’s definitely hard starting your own business, but with all of the tools I received with Hydreight, the rest is up to me and I really enjoy learning how to make my own brand, and schedule and still... See more

It is frustrating why vendors do not have all the medication needed for the Business. An example is Vit C and Gluthathione. Vendors for CA is limited and yet the vendors do not have the vitamins you n... See more

For the most part, it’s great! When asking to have toradol as a service to give and not an add-on, I was emailed back saying “No, we don’t treat pain.” I think that’s odd to say we don’t treat pain... See more

Dashboard is hard to follow. Videos etc are in several different places. Watched the videos and took notes and test material not covered and no way to see what you miss. Pharmacy shipment came without... See more

My onboarding experience has been great. Very smooth process and lots of support when I need it. However, being from California it seems it’s a lot harder to get vitamins shipped to the state. I’m wor... See more

Overall, the service's provided are great. The issues I have are with the pharmacy and their resolution to delivery issues. The communication is poor when something is delayed, and they offer no exp... See more

The platform was easy to navigate and the centralized guides were helpful. The instructional videos on you tube have been beneficial and can easily be stored for future reference. Overall, easier soft... See more

The telehealth consults are kind of a joke. The doctors don’t even ask any questions and it was literally under 30 seconds. I’m not sure why this level of service (or lack of) costs $25 and how this... See more

My experience with Hydreight has been great since day one. There are so many resources to help me navigate this experience! Every one I have encountered has been very professional upbeat and encourag... See more

The inconsistencies with the pharmacies are troubling. I have also had issues with the availability of the Dr's. The final issue I have is that I've been wanting to start another franchise, and would... See more

I actually find it very frustrating. Not being able to talk to a person and just constantly being sent videos is annoying. I can watch the videos over and over again and I’m still making the same mis... See more

Everything went downhill once membership fee was paid. Process was very difficult with minimal guidance. Teams seemed very disoriented with poor communication. Not sure how members of hydreight would... See more

The communication from the pharmacy needs to be better, especially for refrigerated products. We don't get tracking information all of the time and the arrival dates are so varied it makes it very di... See more

The app/ back office can be somewhat confusing regarding scheduling on the pt side of things and finding all the part that need to be completed for the menu, on the admin side. Some pts find it easier... See more

The company makes it easy to own your company with the compliance , marketing and the subscription that meets the criteria, plus they are a public traded company that gives you the opportunity to inv... See more

If I could give less than 1 I would. I pay a big fee yearly to be connected with Hydreight and the team is terrible. I have been needing to find vitamins and supplements in other ways because Hydreig... See more

Super easy and CC knew her stuff. You could tell she loves what she does and truly wants to help people. I’m excited to say that I’ve already started losing weight and I’m only a week in. Highly recom... See more

recently had an IV mobile nurse visit me at home, and I couldn’t be more impressed with the experience. The nurse was professional, friendly, and extremely knowledgeable. She made sure to explain... See more

Very professional and responsive, my buisness goes through phases of rapid growth and sometimes I need items right away. I have found the people super helpful and friendly

This company is amazing for providing the service that they do. From my experience so far, the team is professional and knowledgeable. My only complaint so is that I have yet to be able to order certa... See more

Very supportive! From the On Boarding, Business Success team to the technical support team all are AWESOME and so helpful. The weekly Webinars are so helpful and informative. Don't be afraid to ask qu... See more

Hydreight has been great at guiding and helping get started with IV therapy in my therapy! I am happy to be able to offer it as a RN and loving how it is setup and the education! Highly recommend!

Truly a turn key experience setting up. If you have difficulties there are a number of Hydreight employees on standby waiting to help and answer any questions you have.

One thing are q&a webinars. They are at times that don’t really work for me. Unfortunately I still work full time somewhere and unable to attend them. I wish there were more than one and at least 2 d... See more

I’m just starting out. I’m set to launch my business fully in the next 2 weeks. I love prompt response and great resources to help me navigate! I am excited to start this journey and Pharmacy has been... See more

I still have yet to launch as I’m making sure all of my space and equipment are ready to go! I must say the instant feedback and answers to emails have been amazing. The ordering process is made easy.... See more

Over all I have been very pleased . The start up was a little difficult due to having to navigate through everything and having to communicate everything by email but the response was usually pretty... See more

I really appreciate the quick response from the IT team, very helpful and efficient in resolving my issue. Thank you for the support, and please keep up the great work.

Great concept and overall a solid platform. However, the main issue is the lack of organization. As someone completely new to this process, it quickly becomes overwhelming. You receive multiple em... See more

Maybe a general overview of the steps to fully launch out in bulletin points in a separate email. I personally missed the some of the steps and had to come back

The wrong business name was added to my account. There’s no support whatsoever. Upon payment & joining you can no longer get the sales person to respond… not even to give you contact information for s... See more

My experience with Hydreight has been excellent! I am very grateful and excited to have such a great team behind me every step of the way!

Programming the AP is very challenging and often doesn’t make sense. The vitamins are not always available to make the specific drips. The hoops I had to jump through to get approved for aesthet... See more

Trying to get supplies is horrible. Only certain pharmacies will deliver to certain states. One pharmacy has been out of stock for the last 4 months, and I have been waiting for address approval for t... See more

Tech assistance is terrible and has been for the whole 2 years I’ve been a part of Hydreight. I’m planning not to renew because of it. I’ve lost customers and had many frustrated ones due to tech issu... See more

No time delay issues. Had all the supplies needed. Ladies were very kind and compassionate. Would definitely use again.

It’s been one month and I still have not received all the items in my “awesome bundle”. In fact I’ve emailed 15 times and finally got an apology that it is in backorder. As half the items seem to be.... See more

You decided to make a "soft announcement" that Olympia pharmacy was available again in webinars that are not pertinent to my business. I get 5 emails every booking that is made. Why was it so hard to... See more

Questions answered in real time and if answers are unknown they are quick to get the answer and get back to you. Friendly staff that feels like they really want you to succeed!

It's become SLIGHTLY easier to obtain supplies but still a hassle having to get some things delivered to the UPS store, some things to the business location. And different services are challenging to... See more

Every support option is always helpful and efficient. All of my requests are taken care of so fast

Infusion health and wellness always does an amazing job 💧Wanda and Katie our outstanding in their work!

The app has some ups and downs but overall experience,it is good even with a little delayed response sometimes.

New to hydreight but great experience so far. Quick response to questions and supplies shipped on time.

I placed an order for supplies like I usually do on the Pharmacy app and I was told that I had to fill out an application for some GLN number. I have never had to do that in the 2 years that I have b... See more

I joined Hydreight with a lot of excitement but the onboarding process has been more confusing and frustrating than I expected. Communication can be slow/inconsistent and often leaves important quest... See more