Absolutely love hiring through Hurr. I’ve worn some beautiful dresses from designers like Vampire’s Wife, Rixo and Pink City Prints. Overall the experience has been fantastic. I have had one disappoin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This is now the fourth time I used Hurr and I am never going back to buying a dress! This lets you wear a dress you wouldn’t have otherwise been able to afford, and for such an affordable price. I wil... See more
I've done a couple of rentals now and it has always gone super smoothly and owners have been lovely and my items have been in pretty nice condition. Options to rent from owners who own the item o... See more
Company replied
First time renting through Hurr, rented a stunning top by Paco Rabanne. The lender made it very easy sending early so I had time to try it on and letting me send back on a Monday when the rental ended... See more
Company replied
Company details
Written by the company
HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.
Contact info
First Floor, 85 Great Portland Street, W1W 7LT, London, United Kingdom
- contact@hurrcollective.com
- hurrcollective.com
4.4
Excellent
3K reviews
Replied to 30% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive renting experience
Have used HURR a few times and it’s always been easy and pleasant experience especially with top lenders. Varied collection of bags compared to other sites. If there has been issues they have been quick to resolve! Would definitely recommend to those wanting a smooth experience.
4 April 2026
Unprompted review
Great communication from the lender and…
Great communication from the lender and what a beautiful corset! I was thrilled with the whole experience.
5 March 2026
Unprompted review
So easy to use and great communication!
10 April 2026
Unprompted review
Reply from HURR
Thank you so much for your lovely review! we’re really glad to hear you found the service easy to use and enjoyed the communication.
Love the hurr experience
Love the hurr experience! Such a great way to wear something you might not usually pay full price for. It’s super easy and simple to use as well- loved it !
11 April 2026
Unprompted review
Reply from HURR
Thank you so much for your lovely review! We’re really happy to hear you had such a great experience and found everything so easy and simple to use!
It means a lot to us that you enjoyed renting with HURR, and we can’t wait to welcome you back again soon
Seamless experience
Seamless experience. Great communication. Received my rental a day early and it was brand new! Also came with with a prepaid return label. Will definitely use HURR again!
11 April 2026
Unprompted review
Reply from HURR
Thank you so much for your lovely review! it really means a lot to hear you had a seamless experience and that your rental arrived early and in perfect condition.
We look forward to welcoming you back to HURR again soon!
Had a great experience renting my first…
Had a great experience renting my first dress for Hurr. The experience was pretty smooth and I had absolutely no issues. I’d definitely be using the service again!
2 April 2026
Unprompted review
Reply from HURR
Thank you so much for your lovely review! We’re so happy to hear your first HURR rental was such a smooth and positive experience! It means a lot to us that you’d choose to use us again, and we can’t wait to help you with your next rental.
Great experience
Great experience. I’ve rented a few items and each time it’s been easy and the items have been fab. The process is really easy to manage.
Thanks
Emma Simmons
25 March 2026
Unprompted review
Reply from HURR
Thanks so much for sharing this! We’re so happy to hear you’ve enjoyed your rentals and that everything’s been easy to manage. It really makes our day to know our community is loving the experience, we can’t wait to see what you pick next!
Rented 2 items from 2 different…
Rented 2 items from 2 different lenders. 1 was perfect the other didn’t send the item and it was shoes for my daughter’s wedding. Hurr gave me a refund for the no show. I would still use the platform again but I would recommend getting in touch with the lender beforehand to make sure all is ok. I messaged and didn’t hear back so this was a red flag. Enjoy renting it’s fun.
7 April 2026
Unprompted review
Reply from HURR
Thanks so much for sharing your experience! We’re really glad one of your rentals went well, and that we could help resolve the one that didn’t arrive. It’s great to hear you still enjoyed the experience overall.
easy and efficient
easy and clear instructions to follow. lots of choice
4 April 2026
Unprompted review
Reply from HURR
Thank you so much for your kind review! We’re so glad to hear you found the process easy to follow and enjoyed the wide selection available.
We really appreciate you taking the time to share your experience.
Recommend
The app is easy to use, offers a great range of options, and I’ve had a consistently good experience!
30 March 2026
Unprompted review
Reply from HURR
We’re so happy to hear you’ve been enjoying the app and finding it easy to use. Thanks for sharing, we can’t wait to help you find your next perfect rental!
Great range of dresses available and…
Great range of dresses available and easy rental process.
27 March 2026
Unprompted review
Reply from HURR
Thanks so much for your lovely feedback! We’re really glad you enjoyed the range of dresses and that the rental process was easy for you. Can’t wait to help you find your next outfit.
My new go-to dress rental service
Wish I’d found HURR for a dress rental sooner! Reasonably priced, easy process, dress arrived earlier than expected and was so easy to send back again. Will definitely be using again!
20 March 2026
Unprompted review
Reply from HURR
We’re so happy you found HURR and that your dress rental was a breeze! We can’t wait to help you find your next perfect outfit.
It was an easy process
It was an easy process, I found a dress I liked, checked it was available and I booked it. It arrived exactly when it was supposed in sealed bag. I chose a managed rental so there was a return postage label included inside and a spare tag to reseal the bag.
The dress was fabulous and got a few compliments, and after I wore it I just folded it up nicely, put it back in the bag and took it to the post office for return.
It was really that simple.
I would use HURR again when I attend a more formal event, it’s much easier to rent a dress than buy something that I wear once and it sits in the back of the wardrobe.
20 March 2026
Unprompted review
Reply from HURR
Thank you so much for sharing your experience! We’re so glad to hear that everything was easy and stress free from finding your dress to returning it.
We completely agree that renting is such a great way to wear something special without it just sitting in your wardrobe.
We can’t wait to help you find your next look for your next event!
Really easy and quick process to find
Really easy and quick process to find, rent and enjoy the pieces. Super transparent through out
20 March 2026
Unprompted review
Reply from HURR
Thank you so much for your kind words! We’re so happy to hear you found the process easy, quick, and transparent.
We can’t wait to have you enjoy more pieces with us soon!
Great service
Really easy to use, prompt delivery and so much selection to find the exact outfit you need
12 March 2026
Unprompted review
Reply from HURR
Thanks so much for your lovely feedback! We’re so glad you found everything easy and were able to find the perfect outfit. We look forward to welcoming you back soon.
Great service!
I rented a dress last minute for my wedding anniversary and the lender very promptly responded and sent it in time. The website is very easy to use, and there is so much choice in dresses and accessories!
13 March 2026
Unprompted review
Reply from HURR
Hi there,
Thank you so much for your lovely review. We’re so pleased to hear everything arrived in time for your wedding anniversary and that you had a smooth experience with both the lender and the platform.
It’s great to know you found the website easy to use and enjoyed the range available - we’re always working to make this even better.
We hope to see you renting with us again soon.
Best,
HURR Team
Really efficient customer service that…
Really efficient customer service that helped get to a resolution quickly. Highly recommend
16 March 2026
Unprompted review
Reply from HURR
Thank you so much for your kind words! We’re really glad our team could help and get everything resolved quickly.
Great choice of rentals and so easy...
Great choice of rentals and so easy to return! Better for my wallet and the environment!
14 March 2026
Unprompted review
Reply from HURR
Thank you so much for your lovely review! We’re thrilled to hear you enjoyed the rentals and found the return process easy. Making fashion more sustainable and better for the environment is exactly why we started HURR, so it’s wonderful to know our mission is making a difference.
Always an easy experience.
Always an easy experience.
Good lenders, good quality clothes & accessories.
12 February 2026
Unprompted review
Reply from HURR
Thank you so much for taking the time to leave us a review! We’re really glad to hear you’ve had an easy experience and enjoyed both the lenders and the pieces you’ve rented. Your feedback means a lot to us.
Last minute black tie rental
Rented a beautiful dress for a last minute occassion and recieved it on time. It fit perfectly and was exactly what I was hoping for. Return was easy too.
7 March 2026
Unprompted review
Reply from HURR
Thank you so much for your lovely review!
It’s great to know the fit was perfect and that the return process was easy. We always want renting to feel effortless.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.