Hume Health Reviews 

5,769
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,500 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the fitness band and companion app very easy to navigate, appreciating the helpful data provided for tracking daily activities and sleep patterns. Many people also mention that the devices offer meaningful insights into overall health, helping them stay accountable and motivated on their wellness journeys. Some reviewers were not happy with customer service and support response times, noting that it was difficult to get timely assistance when problems arose. A few other people also felt that the hardware suffered from poor battery life and charging issues, requiring frequent recharging throughout the week.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many finding the comprehensive data... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the app is easy to use,... See more

Quality

People report ambiguous experiences with quality regarding these devices. While some consumers are impressed... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide division in experiences. While many... See more

Application

Customers had ambiguous experiences with the app, with many praising its detailed information, graphics, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Hulme health monitor.Iv improved my training and working on my sleep.Then I bought the Hulme pod .So I'm trying to improve my overall health.Im impressed with the results so far.

Rated 4 out of 5 stars

The Hume band and POD is accurate and shares meaningful data for your body, not some generic information that doesn't apply. It's easy to use, navigate through the various data it provides, and comfor... See more

Rated 3 out of 5 stars

The app and pod are great but were let down by the version 1 band that has poor battery life and occasional connectivity issues. So the resulting problem is data isn’t the full picture. Customer servi... See more

Rated 3 out of 5 stars

I have purchased two sets of scales and the original Hume band. I really liked the original scale. It was perhaps a little prone add a pound or two but the data was useful and accurate. I purchas... See more


3.6

Average

TrustScore 3.5 out of 5

6K reviews

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3.6

All reviews

(5,769)

5,679 reviews in the last 12 months

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Rated 4 out of 5 stars

I am totally appreciating the insight…

I am totally appreciating the insight that the Hume Band and Hume Pod provide me, I’ve been using them since April of this year. The app is great, information is detailed and lets me know what I need to concentrate on to improve my odds in having a healthy retired life, if I need a recovery day or concentrate on some specific activity to achieve a muscular balance, Sleep tracking is very informative and helpful. Many other features like BP, Cardiac health are also present. I come from a line of fold who live well into their 90’s and 100’s. The thought of living that long has no appeal to me if I am not in great shape and health. These two pieces of tech should assist me in enjoying an extended retirement. The only thing I wish they’d add is an auto-detection feature for activity tracking…

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Great device

I've been very pleased with the Hume band. It's comfortable to wear and tracks information important to me. I like that there is no monthly fee and it's comfortable to wear. It also keeps charged for an extended period and recharges very quickly.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recently purchased a Hume Pod and realized afterward that I forgot to use the 20% off discount. I emailed support expecting the usual runaround, but Veil replied within a few hours and submitted to the billing team for a refund right away. I was genuinely surprised — most companies don’t make things this easy. Excellent customer service.

19 July 2026
Unprompted review
Rated 4 out of 5 stars

Great tools for any health journey

I recently purchased both the fitness band and the pod. Love how the 2 help me track my fitness journey. I’m not sure of the accuracy aspect but love the fact that I can track my journey. I’ve been back in the gym and dialing in my diet for the past 4 months and these tool are a great addition In helping fine tune what I’m doing to get the results I’m looking for. Would definitely recommend both products.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal customer service

The customer service at Hume is absolutely phenomenal. I had an issue with my band when it arrived which they solved immediately (I had not noticed a small piece of plastic stopping the connection to the charging pod).
I then unfortunately misplaced the charging pod and got in touch with them again - they immediately sent out a replacement free of charge allowing me to continue using my band. Thank you very much Hume - would happily recommend to anyone!

20 July 2026
Unprompted review
Rated 3 out of 5 stars

Great app with a few issues.

The app and pod are great but were let down by the version 1 band that has poor battery life and occasional connectivity issues. So the resulting problem is data isn’t the full picture. Customer service says a lot and give positive responses but don’t deliver on an issue. Hopefully version 2 band lives up to the expectations and fixes the practical problems version 1 has.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

I have tried many other brands of…

I have tried many other brands of health devices but haven't fou d any that competed with the over all tracking of the Hume pod and band. Data seems very accurate and can't wait to see results after a couple months of data has been collected.

21 July 2026
Unprompted review
Rated 2 out of 5 stars

No response / follow through

Unfortunately, I need to revise my original review of the support from Hume. While my original communication after reporting an issue with the Hume band was quickly responded to, the follow up since has been non-existant. I was told initially the device would be swapped out but this did not happen. I have inquired but have not heard back.

As it has been a few weeks now, and still have not received any updates, I have purchased another tracker to replace Hume. Hoping the unit performs better.🤞

17 July 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Vin,

Thank you for taking the time to leave a review.

I'm truly sorry to hear that your replacement experience did not go as expected.

I'd love the opportunity to review your support conversation and check the current status of your replacement shipment. If you're willing, please reopen your existing support email and address it to my attention. I'll personally take over your case, review the entire thread, and provide any further support needed to help bring this matter to a resolution.

Thank you again for your feedback, and I sincerely apologize for the inconvenience this has caused. I hope to have the opportunity to improve your experience.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Body Pod Stopped Scanning

Update: I received my new scale a week after they notified me of the replacement.

I purchased my Hume Body Pod in November 2025. The scan stopped working in July 2026. I followed all of the advice on the FAQs to no avail. I contacted customer support. Lois responded and asked me to try one final step. When that didn't work, they found that they would need to ship me a new scale. I was thrilled that there wasn't a lot of back and forth, and they agreed to replacement without having me jump through hoops. The customer service was excellent!

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Hume health pod

I ordered their scale that scans your body. I kept checking the tracking updates once I received the tracking number and delivery date. 3 days after the last delivery date passed I sent an email to Hume inquiring about my order. Their response was just the same information that was provided through the tracking information. 2 weeks after the delivery date passed I tried to check the tracking information but it said my tracking number could not be found. I emailed Hume again. They responded and told me my order was lost during shipping. They offered to reship my order. I asked for a full refund instead and was told it would take 5 to 7 days to review my request for approval and if approved 5 to 7 days for processing. I did get my refund within the quoted time frame. Had their company actually cared about me as a customer I would not have had to keep emailing them to find out my order had been lostvduring shipment. They would have looked into it and contacted me. I do not recommend ordering from this company.

3 July 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi PJ,

Thank you for taking the time to share your experience.

I'm truly sorry to hear about the frustration caused by the shipping delays and your overall experience with your order.

I understand how disappointing it must have been to learn that your package had been lost in transit. While I'm glad your refund was ultimately processed within the expected timeframe, I understand that this did not make up for the inconvenience you experienced.

Again, we sincerely apologize for the frustration this has caused. Your feedback helps us identify where we can improve, and we truly appreciate you taking the time to share your experience.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Love it…

My wife and I both love the Hume Band 2.0 and the Hume Pod. I absolutely love all the different metics it monitors and the personal feedback that it provides.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Did not work with my Android and worst…

Did not work with my Android and worst customer service when it came to return.

1 June 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Rajan,

Thank you for sharing your feedback.

I'm sorry to hear that your experience with the Hume device and our support team did not meet your expectations.

After reviewing your case, I can see that our Support team shared troubleshooting steps to help determine whether the issue was related to a product defect, along with the return instructions you requested. At this time, we have not yet received documentation confirming a product defect or proof that the return has been shipped.

If you've already completed either of these steps, I'd be happy to review your case personally. Please reply to your existing support email and address it to my attention. I'll take over your case, review everything that's been shared so far, and provide any further assistance needed to help bring this matter to a resolution.

Thank you again for your feedback, and I hope to have the opportunity to improve your experience.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

So far so good everything is easy to…

So far so good everything is easy to use and it seems accurate. Not yet fully aware or all the measurements but it’s very interesting.
It’s a one stop shop for health info. The only two issues I have is,
1) you can’t add medication or blood sugar measurements.
2) The strap seems to irritate my wrist, it’s not just me as the wife has the same issue.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Delivery non existent

Delivery non existent. If I ever get I’m sending it back. I’m guessing I’ll be back to square one by Christmas. Top tip - if it ain’t on Amazon don’t buy it !

1 August 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Stephen,

Thank you for taking the time to share your feedback.

I'm sorry to hear about your experience and understand how frustrating it is to be waiting for your order.

After reviewing your case, I can see that our Support team has been in contact with you and has shared the latest tracking updates. Your shipment is actively moving through the courier network.

International shipments typically take 7–10 business days to arrive, although transit times can occasionally be longer due to processing, local carriers, or other factors outside our control.

Please know that we're continuing to monitor your shipment and remain committed to assisting you until your order is successfully delivered. If you have any further questions or concerns, please don't hesitate to reply to your existing support email, and we'll be happy to continue assisting you.

Thank you for your patience, and we look forward to getting your order to you as soon as possible.

Best regards,
Hannah
Customer Success Manager

Rated 4 out of 5 stars

The product itself looks good

The product itself looks good, gives me plenty of information and feels very comfortable to wear. The delivery part of it wasn't great took over 10 days to arrive but when I ordered the pod it arrived quickly.

22 July 2026
Unprompted review

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