Hume Health Reviews 

5,730
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,433 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate how comfortable the wearable devices are, noting that the hardware is pleasant to wear daily and successfully helps track essential health and fitness goals. Many people also highlight that the companion app provides useful information, while the support team frequently responds quickly to resolve any initial setup issues. Some reviewers were not happy with device accuracy, noting that step counts and sleep tracking measurements were frequently incorrect or difficult to interpret. Additionally, a few customers mentioned facing frustrating communication delays and difficulties when trying to obtain refunds for defective hardware.

What people talk about most

Product

Reviewers mention ambiguous feedback about product performance and design features. While many customers... See more

User experience

Consumers find user_experience to be positive, highlighting how easy the devices are to set up and use.... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide in customer opinions. While some... See more

Customer service

Users describe ambiguous interactions with customer_service. While some reviewers praise the stellar and... See more

Application

Customers had ambiguous experiences with the app, with people expressing a wide range of differing opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the technology between my Hume band and Scale. They know that they can make some improvements, especially around activity tracking. Their customer service has been stellar. I have recommended t... See more

Rated 5 out of 5 stars

I initially bought this as a sleep tracker because I have obstructive sleep apnea. It does a great job at that. I also bought the pod-the two devices cost about the same as the single wearable device... See more

Rated 5 out of 5 stars

I have bought both the Hume Pod (first)in July this year and then the Hume Band 2 within the last 10 days. I bought the Band because I was so impressed with the Pod and the information it provides... See more

Rated 5 out of 5 stars

The Hume Band 2.0 and Hume Pod were both highly recommended options by my patient care staff to help me in my journey of fighting type 2 diabetes and obesity. I particularly appreciate the customer se... See more


3.6

Average

TrustScore 3.5 out of 5

6K reviews

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3.6

All reviews

(5,730)

5,642 reviews in the last 12 months

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Rated 5 out of 5 stars

Hume is Eye Opening!

The Hume band and pod have been eye opening and behavior changing for me. As a 58 year old male, I am concerned about my health and longevity plays a bigger role in my mind. This technology solution has allowed me to focus my energies the right way, to monitor more data than I've ever had and it has changed my workout, rest, etc. It should be a part of anyone who cares about their health's routine.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

andrew answered all my questions and…

andrew answered all my questions and signed me up to receive the Hume 2.0 complimentary. I thought he was joking actually but it arrived today. I am so excited. I have been very pleased with the responsiveness of this company. they answer my questions in detail. I really feel like they care about their customers.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Sophisticated, but usesless if you ride a bike or don't buy their GLP-1

Recently purchased the band and scale. I had a FitBit prior, which for the price is a much better solution. Nicely designed products. They do have severe short comings. Especially when working out. It freaks out the whole system.
1. They advertise a lot of AI type information, but you need to pay $100/yr to get it. Meanwhile they keep pushing their GLP-1 drug on you.
2. Not for Bikers - There is no setting to tell your band you biking. Even though it integrates with Apple heath that instinctively knows your biking. I tried to select running, because it doesn't work when biking. So it keeps telling me that the band is not on correctly while biking and it gives all sorts of warnings for Cardio Stress. Of course my heart rate elevates, I'm biking. This throws off all of your data. No interface to Peloton.
3. Biological age. I'm 70 and in one part of the app it says I'm Biologically 74 and 60 in another. 14 years apart.
4. When it does evaluate your health, the messages roll by so fast you cannot read them. BTW, because of #2. the app thinks your in really poor health because you exercise.
5 Scores - It gives you all sorts of scores (especially if you're willing to fork over $100 / yr.), but it doesn't tell what the score should be. What's the target? Or how do I get there? But it keeps pushing their personalized GLP-1.

11 August 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Ben,

Thank you for taking the time to share your detailed feedback.

I’m sorry to hear that some aspects of your experience haven’t met your expectations.

Just to clarify, Hume Plus is optional, and the Hume Band 2.0 is designed primarily as a longevity-focused wearable rather than an active-sports tracker. We’re also working on adding more Activity Mode options in the future. Biological Age, Metabolic Age, and Chronological Age are different metrics calculated in different ways, so they can show different age values.

For US Hume users, the GLP-1 prompt can simply be closed if the program isn’t of interest.

I’d appreciate the opportunity to address your concerns further. Please email us at support@myhumehealth.com and address the email to my attention. I’ll be happy to personally review your experience and provide further support.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Very helpful and responsive team…

Very helpful and responsive team members - when my hume band stopped working they were more than helpful to step in with replacement options. Within a couple of weeks, I was back up and running again with a better quality product. Thanks to Yaseen, Ryan,Jeko, and Kenneth.

1 August 2026
Unprompted review
Rated 4 out of 5 stars

Hume band and the pod

I have the Hume band and the pod. I do like seeing my metrics on the daily. It makes me push myself harder. Like being able to see how I slept and how that helps my recovery knowing when to push and when to rest.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. Truly regret EVER buying these products from these scammers.

First - they do not have a phone number to call them. HUGE RED FLAG!!! You can only communicate via email with this fraud company.

Second - they lie. BOY do they lie. I have 3-4 months of emails of them doing nothing but lying, making excuses, ignoring problems…you name it they have done it.

Third - their product is trash. Both the scale & band died after 5.5 months of use.

Fourth - they don’t honor refunds. They send a replacement for the items they want to replace …that never arrives. Both items are defective with a lost free trial to their subscription…they said they’d fix it all but now they’re only replacing a band. (Insert eye roll here)

Fifth - I’ve asked 4 times via email for a manager to call me. That request is ignored too.

I filed complaints with my State AGs office. Done playing games with these dishonest people.

8 August 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Kim,

Thank you for sharing your feedback.

I’m sorry to hear about the difficulties you’ve experienced with your Hume products and our support process. This isn’t the standard we aim to provide.

I’d like the opportunity to review what has transpired and make sure your concerns are fully addressed. Please reopen your support ticket and address it to my attention, and I’ll personally review the history of your case and provide further support.

We appreciate you bringing these concerns to our attention and hope we can work toward a resolution.

Best regards,
Hannah
Customer Success Manager

Rated 1 out of 5 stars

Disappointing

After looking for a health monitoring device, I looked at reviews and settled on Hume Band 2.0. It was disappointing as the device would not hold charge past 7 hours. I communicated this and it was replaced.
My replacement came and this would not sync. After believing these were a 'premium product' I was left disappointed. The quality of the product felt good, but I wonder if this was released too early? I also found that the support element in sending e-mail and the refund painfully slow and having to constantly chase. (I was going to give it another day and then start the process of a 'chargeback').
Finally, from ordering the device, shipping was very slow, weeks. Not really what you expect nowdays.
I would not have another Hume product based on all the above. I hope that the product gets perfected over time.

10 August 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi,

Thank you for taking the time to share your feedback.

I’m sorry that your experience with the Hume Band 2.0 and our support process fell short of your expectations. I understand how frustrating it was to encounter battery and syncing issues, along with delays in shipping. This isn’t the standard of experience we aim to provide.

We’ve taken note of your feedback, and it will help us continue improving both the product and customer experience. If there are any remaining concerns, you’re welcome to reopen your support ticket and address it to my attention. I’ll be happy to assist further.

We truly appreciate you giving Hume a try and taking the time to share your experience with us.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Helping my good health journey.

This helps me stay on my good health journey. I am 68 years old and I have always been focused on staying fit as I age. I’ve seen too many people my age who don’t have that same desire and eventually burden others usually their children. I don’t want that to happen.

10 August 2026
Unprompted review
Rated 2 out of 5 stars

Info in Kiswahili

In the beginning - descriptions were in Kiswahili. Makes a lot of sense for someone who doesn’t speak it doesn’t it? For this price point, comes of quite like something you would expect from cheaper Chinese products. Also funny enough the feedback function has an error function so I could not write about this there either.

16 April 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Carolina,

Thank you for sharing your feedback.

I’m sorry to hear about the issues you encountered, particularly with the language displayed and the error you experienced when trying to submit feedback through the app.

I’d like to better understand what happened so we can review your concerns properly. Please email us at support@myhumehealth.com, address the email to my attention, and share more details about the language issue, including any relevant screenshots or information about when it occurred. You can also include details about the feedback function error you encountered.

I’ll be happy to review this further and make sure your concerns are properly addressed.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

Lots of mixed reviews on all this…

Lots of mixed reviews on all this stuff, but for me it’s worked awesome. It tracks my sleep great, steps well, and helps me understand my recovery and trends in my health. I have zero issues with it and I suggest it to anyone that I hear going to buy a Whoop or Aura ring.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

So much more than a great sleep tracker

I initially bought this as a sleep tracker because I have obstructive sleep apnea. It does a great job at that. I also bought the pod-the two devices cost about the same as the single wearable device I had been looking at previously. I love the body fat breakdown by body area and metabolic age features among the many features available.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Great option for helping me along my health journey

The Hume Band 2.0 and Hume Pod were both highly recommended options by my patient care staff to help me in my journey of fighting type 2 diabetes and obesity. I particularly appreciate the customer service and the information provided on the app. The free version was a great option but I chose to upgrade to the paid version to unlock more of the details to support my progress. I did have 2 small issues but the staff quickly responded and sent out replacements with little down time. The Hume system hardware is HSA/FSA eligible - I leveraged mine to buy my equipment.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Real Information At Your Fingertips

I have bought both the Hume Pod (first)in July this year and then the Hume Band 2 within the last 10 days.
I bought the Band because I was so impressed with the Pod and the information it provides regarding my body and its health.
I am now have access and insight into numerous aspects of my body and metabolism when active and sleeping.

12 July 2026
Unprompted review
Rated 2 out of 5 stars

Another less than satisfied customer.

Count me as a former disappointed customer. Steps, resting heart rate, etc. were no where near accurate. Marketing is at best disingenuous (bought band mostly for biological age only to find one needed to pay monthly subscription fee to access that particular feature). Customer service was also mediocre. But, on the plus side, Hume did eventually refund the purchase price.

31 July 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Mark,

Thank you for taking the time to share your feedback.

I’m sorry to hear that your experience with the Hume Band did not meet your expectations, particularly regarding the accuracy of the metrics and your expectations around Biological Age.

Hume Plus is completely optional, and we understand that having certain insights available through a subscription may not have been what you expected when you purchased the Band. We appreciate your feedback on how these features are communicated and will take it into consideration.

I’m glad to hear that your refund was completed. While I’m sorry we weren’t able to provide the experience you were hoping for, we appreciate you giving Hume a try and taking the time to share your feedback.

Best regards,
Hannah
Customer Success Manager

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