I love the technology between my Hume band and Scale. They know that they can make some improvements, especially around activity tracking. Their customer service has been stellar. I have recommended t... See more
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Hume is Eye Opening!
The Hume band and pod have been eye opening and behavior changing for me. As a 58 year old male, I am concerned about my health and longevity plays a bigger role in my mind. This technology solution has allowed me to focus my energies the right way, to monitor more data than I've ever had and it has changed my workout, rest, etc. It should be a part of anyone who cares about their health's routine.
andrew answered all my questions and…
andrew answered all my questions and signed me up to receive the Hume 2.0 complimentary. I thought he was joking actually but it arrived today. I am so excited. I have been very pleased with the responsiveness of this company. they answer my questions in detail. I really feel like they care about their customers.
Sophisticated, but usesless if you ride a bike or don't buy their GLP-1
Recently purchased the band and scale. I had a FitBit prior, which for the price is a much better solution. Nicely designed products. They do have severe short comings. Especially when working out. It freaks out the whole system.
1. They advertise a lot of AI type information, but you need to pay $100/yr to get it. Meanwhile they keep pushing their GLP-1 drug on you.
2. Not for Bikers - There is no setting to tell your band you biking. Even though it integrates with Apple heath that instinctively knows your biking. I tried to select running, because it doesn't work when biking. So it keeps telling me that the band is not on correctly while biking and it gives all sorts of warnings for Cardio Stress. Of course my heart rate elevates, I'm biking. This throws off all of your data. No interface to Peloton.
3. Biological age. I'm 70 and in one part of the app it says I'm Biologically 74 and 60 in another. 14 years apart.
4. When it does evaluate your health, the messages roll by so fast you cannot read them. BTW, because of #2. the app thinks your in really poor health because you exercise.
5 Scores - It gives you all sorts of scores (especially if you're willing to fork over $100 / yr.), but it doesn't tell what the score should be. What's the target? Or how do I get there? But it keeps pushing their personalized GLP-1.

Reply from Hume Health
Very helpful and responsive team…
Very helpful and responsive team members - when my hume band stopped working they were more than helpful to step in with replacement options. Within a couple of weeks, I was back up and running again with a better quality product. Thanks to Yaseen, Ryan,Jeko, and Kenneth.
Hume band and the pod
I have the Hume band and the pod. I do like seeing my metrics on the daily. It makes me push myself harder. Like being able to see how I slept and how that helps my recovery knowing when to push and when to rest.
This company is on the ball
This company is on the ball, they do not fool around. If you have a concern they will address it pronto. They work hard at understanding your issue and they resolve it quickly
Absolute garbage
Absolute garbage. Truly regret EVER buying these products from these scammers.
First - they do not have a phone number to call them. HUGE RED FLAG!!! You can only communicate via email with this fraud company.
Second - they lie. BOY do they lie. I have 3-4 months of emails of them doing nothing but lying, making excuses, ignoring problems…you name it they have done it.
Third - their product is trash. Both the scale & band died after 5.5 months of use.
Fourth - they don’t honor refunds. They send a replacement for the items they want to replace …that never arrives. Both items are defective with a lost free trial to their subscription…they said they’d fix it all but now they’re only replacing a band. (Insert eye roll here)
Fifth - I’ve asked 4 times via email for a manager to call me. That request is ignored too.
I filed complaints with my State AGs office. Done playing games with these dishonest people.

Reply from Hume Health
Disappointing
After looking for a health monitoring device, I looked at reviews and settled on Hume Band 2.0. It was disappointing as the device would not hold charge past 7 hours. I communicated this and it was replaced.
My replacement came and this would not sync. After believing these were a 'premium product' I was left disappointed. The quality of the product felt good, but I wonder if this was released too early? I also found that the support element in sending e-mail and the refund painfully slow and having to constantly chase. (I was going to give it another day and then start the process of a 'chargeback').
Finally, from ordering the device, shipping was very slow, weeks. Not really what you expect nowdays.
I would not have another Hume product based on all the above. I hope that the product gets perfected over time.

Reply from Hume Health
This band is excellent and so simple to…
This band is excellent and so simple to understand the information that is collected.
I especially like the metabolic momentum feature.
Helping my good health journey.
This helps me stay on my good health journey. I am 68 years old and I have always been focused on staying fit as I age. I’ve seen too many people my age who don’t have that same desire and eventually burden others usually their children. I don’t want that to happen.
Info in Kiswahili
In the beginning - descriptions were in Kiswahili. Makes a lot of sense for someone who doesn’t speak it doesn’t it? For this price point, comes of quite like something you would expect from cheaper Chinese products. Also funny enough the feedback function has an error function so I could not write about this there either.

Reply from Hume Health
I use both Hume band 2.0 and Hume pod…
I use both Hume band 2.0 and Hume pod (scale), the simple advice of health is useful for me, and step by step target makes me easier to achieve health target
Lots of mixed reviews on all this…
Lots of mixed reviews on all this stuff, but for me it’s worked awesome. It tracks my sleep great, steps well, and helps me understand my recovery and trends in my health. I have zero issues with it and I suggest it to anyone that I hear going to buy a Whoop or Aura ring.
The Humes wrist band and pod are great…
The Hines wrist band and pod are great at showing where your body is in health and progression at you train. Need to got one!
I’m enjoying both the band & the scale
I’m enjoying both the band & the scale
So much more than a great sleep tracker
I initially bought this as a sleep tracker because I have obstructive sleep apnea. It does a great job at that. I also bought the pod-the two devices cost about the same as the single wearable device I had been looking at previously. I love the body fat breakdown by body area and metabolic age features among the many features available.
Great option for helping me along my health journey
The Hume Band 2.0 and Hume Pod were both highly recommended options by my patient care staff to help me in my journey of fighting type 2 diabetes and obesity. I particularly appreciate the customer service and the information provided on the app. The free version was a great option but I chose to upgrade to the paid version to unlock more of the details to support my progress. I did have 2 small issues but the staff quickly responded and sent out replacements with little down time. The Hume system hardware is HSA/FSA eligible - I leveraged mine to buy my equipment.
Real Information At Your Fingertips
I have bought both the Hume Pod (first)in July this year and then the Hume Band 2 within the last 10 days.
I bought the Band because I was so impressed with the Pod and the information it provides regarding my body and its health.
I am now have access and insight into numerous aspects of my body and metabolism when active and sleeping.
Another less than satisfied customer.
Count me as a former disappointed customer. Steps, resting heart rate, etc. were no where near accurate. Marketing is at best disingenuous (bought band mostly for biological age only to find one needed to pay monthly subscription fee to access that particular feature). Customer service was also mediocre. But, on the plus side, Hume did eventually refund the purchase price.

Reply from Hume Health
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