The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.
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I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their mo... See more
Company replied
Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separa... See more
Company replied
Very prompt service. Excellent customer care when queried a missing freed gift. I got an email back the same day and free gift arrived within the week. Kind, honest and friendly service so sadly... See more
Company replied
Company details
Written by the company
Humanery.com and it's marketplace is now closed and no longer accepting new orders.
Contact info
5 Merchant Square, W2 1AY, London, United Kingdom
- 020 4525 6840
- helpme@humanery.com
- humanery.com
4.6
Excellent
216 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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There was a glitch on the website…
There was a glitch on the website showing a different amount for a perfume that I have ordered. I contacted customer service dept who resolved the issue immediately, issued a refund without any delays/hassle. Great customer service team. Great prices also.
4 April 2022
Reply from Humanery
Thank you for your kind review! Hope to see you again at Humanery.com. Best wishes, Team Humānery
Great value
Great value, good range of men’s products and speedy delivery! Will definitely order again soon!
2 April 2022
Reply from Humanery
Thank you for your kind review! Hope to see you again at Humanery.com. Best wishes, Team Humānery
The site was relatively easy to… Got a reply. Essentially yet blamed the victim me. I never chose to have the bombardment of emails. It was there default setting. In addition when I tried to give them
The site was relatively easy to navigate and use. However, their abuse of having my email address was quickly discovered. I was bombarded one after another with emails trying to sell me stuff. Way too easy for them to abuse having my email.
29 March 2022
Reply from Humanery
Hi Robert, as we discussed on the phone you signed up for marketing when you placed your order, but I will make sure I pass on your feedback to the team. We're delighted that we have been able to resolve this issue for you and we look forward to seeing you back at Humanery.com again soon! Kind regards, Team Humānery.
disappointed at advertising stated 14…
disappointed at advertising stated 14 strips when i received them only got 7
after contact them
i have now received an email and a apology after the review and been compensated so i will use the company again as it is a excellent product
19 March 2022
Reply from Humanery
Craig, Very sorry to hear about your experience. I have spoken to our customer care team about your order. It seems there was a product mislabeled by one of our vendors and this has been rectified. We will also be reaching out to you personally to compensate you for the disappointing experience that you had and fix what went wrong. Apologies once again for the poor experience. Best wishes, Sid (Founder and CEO)
Thanks again for your time, Craig. We're delighted that we have been able to resolve the issue and we look forward to seeing you back at Humanery.com again soon! Best wishes, Sid.
Reply from Humanery
Thank you for your kind review! Hope to see you again at Humanery.com. Best wishes, Team Humānery
Excellent 🤩🤩🤩🤩🤩🤩🤩🤩🤩
14 March 2022
Unprompted review
Reply from Humanery
Thank you for your kind review! Hope to see you again at Humanery.com. Best wishes, Team Humānery
Fast, easy, simple.
Fast delivery, excellent products. Would recommend.
14 March 2022
Unprompted review
Reply from Humanery
Thank you for your kind review! Hope to see you again at Humanery.com. Best wishes, Team Humānery
Reply from Humanery
Thanks for your kind review! We look forward to welcoming you back to Humānery again soon.
Great quality products and a great…
Great quality products and a great service. Strongly recommend checking out Humanery, you won't be disappointed
14 February 2022
Reply from Humanery
Thank you for your kind review! We are so blessed to have great customers like you. Hope to see you at Humanery again soon! Best wishes, Team Humanery
Reply from Humanery
Thank you for your kind review! We are so blessed to have great customers like you. Hope to see you at Humanery again soon! Best wishes, Team Humanery
Finally!
Love the website, love the range of products and super easy to navigate, thanks you guys!
20 January 2022
Reply from Humanery
Thank you, Oliver! We hope to see you at Humanery again. Team Humanery.
Reply from Humanery
Thanks for your review, Jack! We really appreciate it and hope to see you back at Humanery again soon. Best wishes, Team Humanery.
Good products
Great company, good products, with good customer service, products good value and I love their beauty products and teeth whitening kit especially, it delivers fantastic results.
11 January 2022
Reply from Humanery
Thank you for your kind review, Zoe. We do what we do to earn your love and recognition. We hope to see you again at Humanery.com again soon! Best, Team Humanery.
Good delivery service but thought there…
Good delivery service but thought there would of been more information about the product by way of information leaflet. WWasn't too sure how much to apply it said on box not to stir it but it had settled, so what to do I didnt know. Feel abit let down by this but product does seem to have helped with spots so thank you for that. But yes definitely more information needed for myself, thanks
10 January 2022
Reply from Humanery
Hi Claire, Thanks for sharing your thoughts. We will share your feedback with the vendor of the products you purchased. Humanery is not the creator of the products - we are the all-in-one marketplace that connects you with the vendor / brand of the product, we are unable to control the information leaflets provided to the customer with each product. However, we do understand your concern and will pass on your feedback. Thanks again and we look forward to welcoming you back to Humanery.com again soon! Best, Team Humanery.
Excellent service...
Finally a grooming website designed for men, super easy website to navigate, top grade product came in great packaging in a timely manner. Perfect customer service for sure, will definitely be using again.
8 January 2022
Reply from Humanery
Thank you for your kind review! We are so privileged to have you as a customer and look forward to seeing you back at Humanery.com soon ! Thank you for helping us spread the word. Best wishes, Team Humanery
Super easy website to navigate as I am…
Super easy website to navigate as I am a bit of a cosmetics novice. Delivery and communication was a++++ and love the ruffians products.
8 January 2022
Unprompted review
Reply from Humanery
Thank you for your kind review! We are so privileged to have you as a customer and look forward to seeing you back at Humanery.com soon ! Thank you for helping us spread the word. Best wishes, Team Humanery
Super quick Christmas delivery
Super quick Christmas delivery 🎄 will definitely be using Humanery again!!
31 December 2021
Reply from Humanery
Thank you for your kind review! We are so privileged to have you as a customer and look forward to seeing you back at Humanery.com soon ! Thank you for helping us spread the word. Best wishes, Team Humanery
Excellent Customer Care
I recently discovered Humanery whilst scouring the internet looking for the skincare products I have used for more than 10 years and swear by: Clinique for Men Skincare range.
I found their website easy to use and their checkout process simple and efficient. They have a wide range of products that is so easy to search either by product, brand, or concern.
The main reason I have given Humanery 5 stars is for their customer care. It is honestly the best I have experienced in a very long time. One of the team named Libby was friendly, helpful, and excellent at keeping me updated and informed regarding my order.
As a healthcare professional in the NHS, I know the value of good communication and service delivery/customer care, and Humanery certainly provide these to their customers. Thank you.
29 December 2021
Unprompted review
Reply from Humanery
Thank you for your kind, review! We look forward to welcoming you back to Humanery soon. Happy new year and best wishes to you and your loved ones. Regards, Team Humanery.
Oh Happy Day!!!
I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their money.If you're looking for something off the radar and are bemused by three figure pricetags for commercial colognes,Humanery are your go-to. I'll*definitely be recommending them to everyone
27 December 2021
Reply from Humanery
Thank you for your kind, review! We look forward to welcoming you back to Humanery soon. Happy new year and best wishes to you and your loved ones. Regards, Team Humanery.
Excellent customer service and a…
Excellent customer service and a fantastic product selection! If you are looking for a variety of niche luxury brands, Humanery can provide you with quite a selection.
22 December 2021
Unprompted review
Reply from Humanery
Thank you for your kind, review! We look forward to welcoming you back to Humanery soon. Happy new year and best wishes to you and your loved ones. Regards, Team Humanery.
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