hugmie.ie Reviews 

89
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Went to hugmie in Blackpool Cork with my daughter for a new phone, staff went above and beyond to help us, even my my daughter a free snow angel she was thrilled. Price was much cheaper than other sho... See more

Rated 1 out of 5 stars

Big scammers, avoid at all cost,I bought a drone which didn't work, didn't fly at all, specifications says flyes 200 m and camera HD. Camara is not even 480p, the drone didn't fly at all. I we... See more

Rated 5 out of 5 stars

My son accidentally put a tablet of mine in water. This tablet had some sentimental value so I rushed into the athlone hugmie store nearly frantic. The guy behind the counter discussed it may cost abi... See more

Rated 5 out of 5 stars

I visited Humie store in Galway Edward Square shopping centre twice recently. First time to buy a screen protector for my phone firstly price excellent €14.99 and the man spent about 20 minutes... See more

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3.7

Average

TrustScore 3.5 out of 5

89 reviews

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No recent history of asking for reviews

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3.7

All reviews

(89)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

I was at the Ennis location with my…

I was at the Ennis location with my mother of nearly 84 years of age who was updating her New Android phone with accessories ie phone cover and charging in her car. From the cigarette lighter Port older car 🤣 I was sure it was the wrong accessory. My mother went back in on my advice however the man came out of the shop went to my mother's car to help. I was 100% wrong he was 100% gentleman

13 June 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would ,Hugme…

If I could give 0 stars I would ,Hugme in Athlone sold me a faulty screen ,I went back and they denied there was a fault, went to another store today and they replaced the screen and it's now working fine ,maybe because I'm a woman they treat me like this ,they are known for this in the town and I should have listened to advice I got about them ,lesson learned
Avoid

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

I had a great experience at Hugmie Athlone. The customer service was excellent and very friendly, helpful, and professional. The staff went above and beyond to assist me, making sure I got exactly what I needed. I highly recommend this shop for anyone looking for quality service and phone accessories!

1 March 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality of Customer Service

I went to HugMie in January of this year to get a screen replacement on my phone. I paid €150 to get it fixed. However, not even within two months of its warranty, the screen is broken a second time. I went to the shop in Liffey Valley on the 26th of February to ask for a repair and the staff were extremely rude to me. The sales assistant of the store was quite rude in his manner and told me that as my phone received physical damage it is not applicable for repair. The assistant suggested options for a further repair for an extra €120 that evening or repair the following morning the 27th February and as they did so, they told me to make up my mind as the time was "ticking". I found that quite off-putting and in all honesty, I did not want to do further business with a store that puts customers on the spot like that. It's rude.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Defintely a 5 star

Defintely a 5 star
Was very happy with the service and found the lads so helpful.
Went in with my 2 Children to get screen repaired and all was brilliant so helpful and the guy turnt around and gave my girls a free gift which i thought was so nice.Such a nice thing to do!!
I will defintely be back again.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Muhammad- thank you!!

After 3 unsuccessful visits back to the store to rectify a problem regarding a phone repair, we were finally offered help today from Muhammad. He was courteous, he listened & was helpful & investigated our repair history in order to assist us. Within one hour of dealing with him we left the store with our iphone repaired & finally functioning. I cannot recommend Muhammad in this store enough.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Went into hugmie Liffey valley

Went into hugmie Liffey valley. New starter had came over and introduced himself to us but I did not catch his name. So well looked after when buying a phone, all the information we could have needed was given to us. ‘New starter’ was so friendly, helpful & loves a joke also which is great.

13 January 2025
Unprompted review

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