I’ve had my car & home insurance with Howden for many years. They always answer calls, problems etc with informed solutions & advice. Knowledgeable & friendly the agents will always suggest the direct... See more
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Good to talk to Mike who understood the Insurance and was able to come back quickly with any answers to queries - knew who to ask. Phoned back later 30th July with a query, answered by Ali who said... See more
Have used Howdens for 4 years for our car insurance & recently our house insurance. Every customer service person we have dealt with has been very professional & helpful in helping us find the right... See more
Howden are easy to contact and you don’t have to wait ages at the end of a phone! When you get through they ensure you’re through to the right person / department and they deliver with your query / re... See more
Company details
Written by the company
Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
4.8
Excellent
72K reviews
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customer service good
customer service good, better than last year when it was agreed you would compensate my early closing of my previous insurer and switched to you
Despite many calls at the time and emails one of your staff completely ignored my follow up emails to sort out - I was completely ignpred
11 August 2026
Keep Up The Good Work.
The whole process is easy and straight forward. The prices are always very competitive and better still the car insurance was automatically renewed. The staff are always friendly and a pleasure to speak to with a heavy sale. Keep up the good work.
21 July 2026
Friendly and helpful
4 August 2026
Being able to talk to the people and…
Being able to talk to the people and person that sends you the email is a rarity in 2026. It makes a very pleasant change to the rubbish way other companies do business and feels like you are actually a valued customer. Keep up the good work.
4 August 2026
Howden's are a great Insurance Broker
Howden's are a great Insurance Broker. I have both car and property insurance through them. A really professional set up with easy contact and timely reminders. I let their fingers do the walking before they come talking!! This allows me ample time to choose the best option provided.
The staff are always professional, courteous and keen to provide the best service.
11 August 2026
Giving me the type of service I need
1. You get to talk to a person who is helpful.
2. The process is professional and fully understandable.
3 They always get me a competitive price that includes all the cover I need.
8 July 2026
First class service as always
First class service as always. Well informed, professional staff who deal with you as a person, not a commodity.
4 August 2026
I have my house contents and car…
I have my house contents and car insurance with Howden. I recently renewed my car insurance and Christian in the Bournemouth branch was particularly helpful with ways to reduce my premium. I had a slight accident earlier in the year and he guided me through the various procedures required.
I have been with Howden for many years.
10 August 2026
Had a quote to renew my car insurance…
Had a quote to renew my car insurance and accepted it
11 August 2026
Great service
Great to receive advice from a friendly & knowledgeable advisor rather than purchase insurance online
4 August 2026
Easy to renew.
Easy to renew.
I have not received the contract as yet in the post as requested
11 August 2026
Howden high street
Howden have been very easy to deal with partly because they have a high street premises and I could speak face to face. The advisers are very helpful and got us a good price for our car insurance. It was dealt with quickly and eficiently.
11 August 2026
very pleasant and helpfull lady on the…
very pleasant and helpfull lady on the phone and had no problems with carrying on with same house cover insurance
11 August 2026
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