Hövding is both extremely safe and has a great innovative design. I feel uncomfortable wearing a "normal" helmet but a Hövding – it´s just great!! Once a Hövding, always a Hövding!
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See what reviewers are saying
the airbag cover arrived extremely fast, so all fine until then. In the meantimer, though, Hovding went bankrupt and stopped all customer service (no rating for that). Finally, about three weeks after... See more
Second accident with protection by Hövding. Amassing good result. Absolutely no single small damage of head, face. Also neck and my expensive glases was protected successful. Bevor I had some assistan... See more
Company replied
Since I started using the airbag from hövding, I feel much safer on the bike because my entire head and neck are protected. It's easy to use and very comfortable to wear (I don't even notice that I'm... See more
Company details
Information provided by various external sources
Hövding is an airbag for cyclist that has superior shock absorption compared to a regular bicycle helmet. Be safe - buy a Hövding today!
Contact info
Bergsgatan 33, 214 22, Malmö, Sweden
- +46(0)40236868
- info@hovding.com
- hovding.com
Great product
Great product. Unfortunately the crash replacement policy is not available in every country. It would be great if Hövding could realize that. If need be at a premium.
4 November 2023
Reply from Hövding
Dear Lealtad.
Thank you for your review and feedback. We are happy to have you as a customer.
Kind regards
Hövding💛
all information about the handlig is…
all information about the handlig is very clear for beginners, it is comfortable to wear - I just need to find the correct balance of scarfs and the hövding for the wintertime.
The App needs to be optimized - I just had to switch it off because of unnecesarry messages.
18 October 2023
Reply from Hövding
Dear Diana.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Top service
20 October 2023
Reply from Hövding
Dear Lionel.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Update ruined my helmet..
I updated my helmet just like the app said I had to do to be safe again. When I had done the update my helmet would no longer function, when activated. This in spite of the helmet being the newest model.
I contacted the customer service and they send me the update by mail, to be done by computer. This unfortunately didn't work either. I contacted the customer service again, made a case, and was rejected to get any kind of help because the helmet was just above 2 years..
I asked for alternatives, e.g. uninstalling the update so that it would stille be possible to use the helmet on the old software. I even suggested paying a fee to get it serviced by Hövding themselves and fixed that way, but this was also rejected. The only "solution" the customer service came up with was buying a NEW helmet, and furthermore being very rude..
I am very disappointed, especially due to the values and visions the company claims having, such as safety first, innovation and sustainability. The "solution" the customer service came up with does not in any way align with these proclaimed values.
Please do better for future users and our planet, and lets design more sustainable solutions moving forward.
13 April 2023
Unprompted review
Hövding solved my problem quickly
Hövding was very obliging. The airbag deployed by mistake and they replaced it with a reasonable price.
1 September 2023
Reply from Hövding
Dear Marlene.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
everything OK
18 October 2023
Reply from Hövding
Dear Michael.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Reply from Hövding
Dear Bremer.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
I am very happy with my Hövding
17 October 2023
Reply from Hövding
Dear Josef.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Had an accident
Had an accident, ordered a crash replace via Hövding, 5 days later I was safe again. Can‘t be easier! Thx to Hövding team
22 October 2023
Reply from Hövding
Dear Dominik.
Thank you for your review. We are happy to have you as a customer and we hope you are feeling alright after your accident.
Kind regards
Hövding💛
Good product and always good service.
18 October 2023
Reply from Hövding
Dear Erika.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
I really loved my hövding until it explodes
I really loved my hövding i hav used it for a long time until it suddenly exploded. Then it was not possible to contact the customer service. There was only the internet mask to fill in which wasn’t very helpful. In the end I got a little discount for the new one. I think the hövding should last longer and at least when there is a explosion without an accident people should get at least a discount of 50%.
18 October 2023
Reply from Hövding
Hi Nadja,
Thank you for your review.
We can see that you were able to create two support issues with our customer service who later answered you the next day. Since your Hövding was activated while walking and not cycling we have rejected your claim due to improper use. We hope you understand our decision and that we can keep you as a customer. Our discountcode to you was a good will from us because we truly appreciate you.
Thank you for your understanding.
Kind regards /Hövding 💛
I had an accident with my bike and my head remained uninjured
I had an accident with my bike and without the Hövding, my head would have suffered a significant injury.
12 October 2023
Reply from Hövding
Dear Kirsten.
Thank you for your review. We are happy to have you as a customer and we hope you are feeling better after your accident.
Kind regards
Hövding💛
The piece Game in time.
10 October 2023
Reply from Hövding
Dear Peter.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Disapproved
The product was taken off the shelves in Sweden, it lost the Swedish test approvel
14 October 2023
Reply from Hövding
Hi Ove, Thank you for your review!
We would like to start by clarifying that the sales stop does not concern or affect current Hövding users and this is only in Sweden. Nor have any recalls been made. The background to the decision is that the authority questions the test method against which Hövding 3 has been tested - a test method that has been approved continuously for 12 years.
What the Consumer Agency questions is the test method in light of the fact that the tests are carried out for bicycle speeds of 20 km/h and not higher speeds. We do not share the Swedish Consumer Agency's assessment and will appeal their decision.
Hövding is safe to use and has been approved in accordance with current EU legislation and by the state-accredited body RISE. It is important to know that the Swedish Consumer Agency has not expressed an opinion on the safety of the product.
We, and other independent test institutes, are convinced that our product is safe to use, and our hope is to be able to resume sales once the Swedish Consumer Agency and the court have had the opportunity to conduct a full review.
If you have any other questions or concerns, please do not hesitate to contact us at questions@hovding.com
We wish you a lovely day!
/Hövding 💛
A way better then a helmet!
I had an accident. Not very grave, but the Hövding did what ist should do. And now I am even more convinced of it!! A way better then a helmet! The followup buy was very easy without complications. Also the communication via phone was quick and friendly help!
11 October 2023
Reply from Hövding
Dear Margrit.
Thank you for your review. We are happy to have you as a customer and we hope you are feeling alright after your accident.
Kind regards
Hövding💛
No reminder
5 October 2023
Reply from Hövding
Hi Eggo,
Thank you for your feedback.
We can't see that you have created a support issue and therefore are not sure what you mean.
If you have any questions regarding your Hövding, you can create a support ticket on our website or in your Hövding App. Otherwise, you can give us a call on +46 40 23 68 68.
Kind regards /Hövding
Innovativ product with Small suggestions for improvement
I had a accident with the Hövding a few weeks ago and it worked very well! I‘m very happy with it…
But there are a few things to make it better for me… Even in summer when wearing only a t-shirt the hard accu unit and the Boa wheel hurts on my neck. I have to put a soft tissue between fabric and wheel…
Another useful addition would be a metal ring somewhere to lock the Hövding on to the bike.
And finally of course the possibility to get it checked at a certified sports dealer after accident to reuse the airbag …
But over all I love my Hövding…
9 October 2023
Reply from Hövding
Dear Veronika,
Thank you for your valuable feeback! It is greatly appreciated and we are confident that future designs will bring improvements to our customers.
If you need any help or assistance, please so do not hesitate to contact our customer support at anytime.
Best regards,
Hövding 💛
Reply from Hövding
Dear Monika.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Hövding prevented me from hurting…
Hövding prevented me from hurting myself seriously when I got stuck in a tram trail. I felt a bog pressure on my head maybe because I was wearing my basecap ...do you recommend to wear it while cycling?
2 October 2023
Reply from Hövding
Dear Bernhard.
Thank you for your review. We are happy to have you as a customer and we hope you are feeling good after your accident.
To answer your question, a normal cap should work with the Hövding.
What might impede the airbag’s inflation around your head are big tassels on your cap or big and heavy headgear.
Kind regards
Hövding💛
Reply from Hövding
Dear Tobias.
Thank you for your review. We are happy to have you as a customer and we will forward your feedback regarding the delivery.
Kind regards
Hövding💛
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