I wouldn’t hesitate in recommending Houzecheck for one minute. They explained everything very clearly and didn’t put any pressure to sign there and then. When I did sign up they instructed a loca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service we were provided by Bandish Thakor was great. The survey was set within few days and we got the report a few hours after the surveyors appointment so super quick. The survey done by Kevin... See more
Company replied
The booking process was quick and easy thanks to Bandish Thakor over the phone. Within a week we had a surveyor at the house we are buying and the survey emailed to us the next day. The survey itsel... See more
Company replied
I’m a happy returning customer and would highly recommend HouzeCheck to anyone needing a property valuation. I first heard about the company through my neighbour, who was also extremely satisfied... See more
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Company details
Written by the company
An independent assessment from a RICS surveyor gives you detailed information and a fair market value for the property, providing you with peace of mind and could potentially help you save thousands of pounds.
Contact info
30-40 St Albans Road, WD17 1RN, Watford, United Kingdom
- 0330 113 1133
- hello@houzecheck.com
- houzecheck.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Houzecheck
Dear Sanita,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Efficient
Efficient. I was kept informed of all appointments and received the survey report within days. Would highly recommend.
24 April 2026
Unprompted review
Reply from Houzecheck
Dear Vicki,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Aimee
Customer Services
0203 936 9033
Excellent service from Houzecheck from…
Excellent service from Houzecheck from start to finish. The survey was arranged quickly, communication was clear, and the report was detailed yet easy to understand. Very professional and efficient team — highly recommended for anyone needing a reliable property survey.
25 April 2026
Reply from Houzecheck
Dear Jessy,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Aimee
Customer Services
0203 936 9033
Easy to book at a competitive price
Easy to book at a competitive price. Survey Report issued within 72 hours of it being done.
22 April 2026
Reply from Houzecheck
Dear Customer,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
A competitive and efficient experience
It was easy and quick to arrange our RICS survey with Houzecheck and they followed through with our report quicker than we expected. We were fully informed and were happy wit the result
28 April 2026
Unprompted review
Reply from Houzecheck
Dear Steve,
Thank you for your review.
We really appreciate your feedback regarding arranging the inspection as well as the report received! We will be sure to pass this on to the team and the surveyor.
Best of luck with everything.
Kind regards,
Michelle
Customer Services
0203 936 9033
Simple and uncomplicated
Quite simply, the manner in which Simon the RICS surveyor gave me a full and concise explanation on how my flats value is calculated.
Then, a very fast response by email was provided within 24 hours.
28 April 2026
Unprompted review
Reply from Houzecheck
Dear Mike,
Thank you for your review.
I am pleased you found the surveyor's explanation to be full and concise, as well as a fast report. This is exactly the type of service we aim to deliver.
Kind regards,
Michelle
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Customer,
Thank you for your review.
We are delighted you were happy with the report itself as well as the call on the day from the surveyor.
We appreciate your feedback!
Kind regards,
Michelle
Customer Services
0203 936 9033
Would reccommend
Had two surveys from them now & was very pleased with both, the second surveyor even rang me twice to discuss and said I could WhatsApp any further queries over. Was very easy & quick.
10 April 2026
Unprompted review
Reply from Houzecheck
Dear Emma,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you and wish you the best of luck on your housing journey!
Kind regards,
Dan
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Daniel,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Really helpful
Really helpful, easy to book and good availability, fantastic thorough report. Would highly recommend.
30 April 2026
Reply from Houzecheck
Dear Kate,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Dan
Customer Services
0203 936 9033
Very successful and highly professional.
27 April 2026
Unprompted review
Reply from Houzecheck
Dear Customer,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Was very impressed with the service
Was very impressed with the service. Especially with the surveyor calling me after the survey to give me a brief report before receiving the official report. Thank you Ross
29 April 2026
Reply from Houzecheck
Dear Jayne,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Very good service from Houzecheck
Very good service from Houzecheck. Very easy to make an appointment and very prompt.
27 April 2026
Reply from Houzecheck
Dear Mrs Shah,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Excellent survey report and spoke to…
Excellent survey report and spoke to surveyor also to get detail
24 April 2026
Unprompted review
Reply from Houzecheck
Dear Lindsey,
Thank you for your review.
We’re always keen to improve our service, so if there is anything we could have done to make your experience a five-star one, we would really appreciate any further feedback.
We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
A comprehensive and detailed report
A comprehensive and detailed report. No stones appear unturned
28 April 2026
Reply from Houzecheck
Dear Customer,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Excellent service.
Efficient booking system. The surveyor contacted me on the day to confirm the exact time within the window given . He was thorough and professional . The report was delivered promptly by email a few days later.
Excellent service.
28 April 2026
Reply from Houzecheck
Dear Andrea,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Excellent surveyor and thorough survey
The surveyor (WH) was very thorough with the survey of the home we have purchased. He highlighted every point and raised key points.
I received a call and the report the following day which was lengthy, extensive and very informative.
21 April 2026
Unprompted review
Reply from Houzecheck
Dear Hemma,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Excellent service and value for money
Excellent service and value for money. It was completely hassle-free and I received the report within 48 hours. I would highly recommend.
21 April 2026
Unprompted review
Reply from Houzecheck
Dear Rosalind
Thank you for your review.
I am delighted to hear that you were pleased with the service we provided and would recommend us.
It means a great deal to our team and we really appreciate you taking the time to share your experience.
Kind regards,
Karen
Customer Services
0203 936 9033
Overall experience with Houzecheck
Overall experience with Houzecheck was super easy and smooth. Follow up call was received after booking to let us know they’d contact the estate agent. Malcom from Vivid Surveyors Ltd was great too. Provided the report very quick after survey completed which was very easy to access and view myself. Once again, provided me with a follow up call discussing overall condition of the property and helped to answer any questions I had. Would definitely use in any future property purchases.
23 April 2026
Reply from Houzecheck
Dear Alfie,
Thank you for your review.
We really appreciate your feedback and are very pleased we were able to assist you. I will pass this on to the surveyor, as I am sure they will also be delighted.
Best of luck with the purchase!
Kind regards,
Aimee
Customer Services
0203 936 9033
Great service - level 2 survey worth every penny
Level 2 survey completed within 3 days and very detailed - very happy!
17 April 2026
Unprompted review
Reply from Houzecheck
Dear Customer,
Thank you for your review.
I’m really pleased to hear that you’re happy with both the service and the report.
If there’s anything further you’d like to discuss or any additional support you need, please don’t hesitate to get in touch.
Kind regards,
Karen
Customer Services
0203 936 9033
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