Housing Anywhere was not the problem, my landlord just did not care about his customers but the platform also didn't have any control about it. I also wasn't aware that only the first payment is over... See more
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Review summary
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Easy to find accommodation for short of longer term stay. Not very easy to find out when and how long you need to pay the fee die the platform, which made me hesitant at first to use it. It looks safe... See more
Company replied
Overall it is good. The Platform is very convenient; however, it’s a little pricey! One thing I didn't know and was recently updated by the landlord, is that I can not have a long-term contract, and i... See more
Company replied
Housing anywhere relived me from the stress i was having. I didn’t know where to start searching and who to trust because there are a lot of scammers out here but housing anywhere eased the pressure... See more
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Company details
About HousingAnywhere
Written by the company
HousingAnywhere
Europe’s largest student rental platform for mid- to long-term stays, connecting tenants with verified landlords.
About HousingAnywhere
Founded in 2009, HousingAnywhere is a student rental platform specializing in mid- to long-term stays that offers a fully online, secure booking experience.
We're on a mission to make renting simple, transparent, and accessible. After all, moving to a new city should be an exciting milestone, not a stressful experience.
We take the uncertainty out of remote booking by combining verified landlord profiles, student reviews, direct messaging, and secure payment protection. To date, we have helped over 187,000 students and young professionals book move-in-ready homes 100% online before arrival.
HousingAnywhere at a glance:
- 12M+ people served annually
- 112,000+ published properties worldwide
- 200,000+ successful bookings completed since 2015
- 187,000+ people helped to find a home
- 178+ cities served across Europe and the United States
- 400+ partner universities and academic institutions
Why choose HousingAnywhere?
For tenants
- 100% online booking: Browse verified properties with detailed photos, walkthrough videos, floor plans, and transparent pricing to secure your home before you arrive.
- Trustworthy listings: Review listings from verified landlords, look at landlord ratings, and read real tenant reviews.
- Direct landlord chat: Message property managers and landlords directly to clear up details and build trust before booking.
- Flexible housing options: Choose from private rooms, studios, full apartments, and student residences tailored for stays from 1 to 12+ months.
- No local guarantor needed: Overcome guarantor restrictions with our optional Rent Guarantee, which acts as a guarantor for students and boosts rental approval rates by 40%.
For landlords and property managers
- Access to global student demand: Through our reach and partnership with 400+ universities, you can reach over 12 million international tenants actively searching for mid- to long-term stays.
- Effortless digital management: Save time with zero physical viewings, screening tools, and built-in channel manager/API integrations.
- Secure multi-currency payouts: Easily collect rent, deposits, and utility payments in your preferred currency with zero hassle.
Tenant Protection and payment security
Peace of mind is built into every booking on HousingAnywhere:
- 48-hour Tenant Protection guarantee: Your first month’s rent is securely held in an escrow account and only released to the landlord 48 hours after your official move-in date, ensuring the accommodation matches the description.
- Last-minute cancellation support: If a landlord cancels unexpectedly, tenants receive refund support, rental recommendations, and up to 14 nights of hotel accommodation.
- Verified landlords and fraud prevention: Automated AI scam detection and Stripe identity checks eliminate fraudulent listings for total safety.
- Secure payments: Bank-level encryption standards protect all financial transactions and personal data.
Support and relocation resources
- Multilingual customer support: Dedicated support team assisting you before, during, and after your move-in.
- City guides: In-depth relocation insights on cost of living, public transport, and neighborhoods (Berlin, Rotterdam, Barcelona, Vienna, etc.).
Need help with a booking or account issue? Visit our Help Center or reach out to our support team directly.
Connect with HousingAnywhere:
Tenant Protection
A service and guarantee built into every rental that protects you from start to finish.
Tenant Protection is a service that makes renting through HousingAnywhere safe and simple. If something goes wrong — whether the listing is not as described, the landlord cancels last minute, or there’s an unexpected delay — our Tenant Protection gives you peace of mind. We offer support, protect your money, and give you a refund if eligible.
Contact info
Aert van Nesstraat 45, 3012 CA, Rotterdam, Netherlands
- support@housinganywhere.com
- housinganywhere.com
3.3
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Fast replies and ergonomic design of…
Fast replies and ergonomic design of the website however the payment details system is a bit confusing as it feels strange to give the payment details before actually paying something
27 July 2026
Unprompted review
Reply from HousingAnywhere
Hi Maxime,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you’re enjoying the ergonomic design of our website and that our team was able to get back to you quickly.
We also really appreciate your honest note regarding the payment details system. We completely understand why entering your details before a charge goes through can feel a bit counterintuitive!
To help ease any concern: entering your payment information upfront simply pre-authorizes and secures your bookings. We do this to ensure a seamless experience but we’re constantly working to make this step clearer and more intuitive for everyone.
Thank you again for helping us improve! If you ever have any questions about your account or payments, please don't hesitate to reach out to us directly, we're always happy to help.
Kind regards,
James
Very nice house
Very nice house, the neighbourhood is calm and really near Gran Casa. The landlord is really nice and always available for us.
27 June 2026
Unprompted review
Reply from HousingAnywhere
Dear Anouk,
Thank you so much for your kind review.
We're delighted to hear that you enjoyed the house and neighbourhood, and found the location convenient.
It also means a lot to know that you felt well supported during your stay.
We wish you all the best!
Kind regards,
HousingAnywhere Team
Terrible and disgusting experience
Booked an apartment with Colin, who revealed himself extremely disrespectful after he gave me his private number. I asked him necessary information on the apartment which he explicitely refused to provide (e.g. the floor of the apartment). After my complaints he only responded with laugh emojis without answering.
He provided me with false information regarding how the building of my apartment is managed, saying there was an independent housing manager administering the apartment (there is not!). I asked him to viewthe apartment in person and he refused. I went there personally looking for an housing manager and found out it was a lie. He started to insult me, harrassing me, and accusing me of violating the building space, while I just went there from the outside of the building.
Terrible experience with a completely unprofessional and bully guy.
I have all the screenshots.
17 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Lorris,
Thank you for sharing your experience. We're sorry to hear that your communication with the housing provider was disappointing.
As a third-party platform, HousingAnywhere facilitates the connection between tenants and housing providers but is not a party to the rental agreement itself. We also do not facilitate in-person viewings through our platform, as our service is designed to enable tenants to secure accommodation remotely.
If you believe you received misleading information or experienced inappropriate behaviour, we encourage you to share the screenshots and relevant details with our support team so they can review the situation and take appropriate action where possible.
Thank you for bringing your concerns to our attention.
Kind regards,
Alina
Great housing platform for short or…
Great housing platform for short or mid-term properties. I don't like staying in hotels during my work projects abroad. Only this website offers a suitable solution to such stays. There is a good choice of homes too. The rental process is clear and payments are done securely.
24 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Tanya,
Thank you for your wonderful review! We're delighted to hear that HousingAnywhere has provided a convenient alternative to hotels during your work projects abroad. It's great to know that you appreciate the variety of homes available, as well as the clear rental process and secure payments.
We're glad to be a solution that makes finding accommodation abroad easier. Thank you for choosing HousingAnywhere!
Kind regards,
Alina
I am very satisfied with my experience…
I am very satisfied with my experience using HousingAnywhere. The platform was easy to use, the booking process was simple, and communication with the landlord was smooth. I found a suitable apartment for my son, who will be studying in Budapest, and the entire process was efficient and reliable. I would definitely recommend HousingAnywhere to anyone looking for student accommodation. Thank you for the excellent service!
22 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Sohrab,
Thank you so much for your wonderful review!
We are delighted to hear that you had such a positive experience finding accommodation for your son in Budapest. It is great to know that the platform was easy to use, the booking process was straightforward, and that communication with the landlord went smoothly.
We truly appreciate your recommendation and are honored to have been part of this exciting new chapter. We wish your son all the best with his studies!
Kind regards,
HousingAnywhere
The owner is an excellent host
The owner is an excellent host, kind and helpful. The house is spacious and beautiful, and we had a great time. The neighbors are friendly, and the neighborhood is quite. Brussels is 10 minutes away and there are several places near the house both to eat and to visit, it is a great location.
21 June 2026
Unprompted review
Reply from HousingAnywhere
Hi Maria,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you had a wonderful stay and enjoyed the host's hospitality, the beautiful house, and the great location near Brussels. Connecting guests with great hosts and memorable places is exactly what we aim for. We hope to help you find your next great getaway soon!
Thank you for choosing HousingAnywhere!
James
My experience with this landlord is Excellent
My experience with this landlord is very good. The place is nice and clean and especially the balcony area is very nice and airy. Excellent
10 July 2026
Unprompted review
Reply from HousingAnywhere
Hi Faisal,
Thank you so much for your feedback! We're delighted to hear that you had such a great experience with your landlord and enjoyed the apartment, especially that airy balcony! Helping tenants find a place they love is what we're all about. Best of luck in your home!
Thank you for choosing HousingAnywhere!
James
A Warning for Future Tenants
My experience started well. However, over time, communication became inflexible, unprofessional, and at times disrespectful. Inspections and visits were frequent without notice. The move-out process was disappointing. Despite following the cleaning checklist I was given, I was still told the room had not been left in an acceptable condition, and my entire deposit was withheld. I was also surprised that SplitHome (another company) became involved in managing the property, as I was not aware of this when I booked.
I encourage future tenants to read the contract carefully, document everything with photos and videos, keep all communication in writing, request receipts for any cash payments, and insist on a joint move-in and move-out inspection. Be cautious about agreeing to additional rules introduced after signing the contract or to rules that may not be supported by the rental agreement or applicable law. Make sure you fully understand the rental process before committing.
25 June 2026
Unprompted review
Reply from HousingAnywhere
Dear Padin,
We are very sorry to learn that the latter part of your stay and your move-out process did not go as expected, particularly regarding the unexpected management changes and the dispute over your deposit.
As a platform connecting tenants and landlords, our support team assists tenants during the first 48 hours after move-in in case there are significant discrepancies arising during that time . Beyond that window, tenancy management and deposit handling take place directly with the landlord.
Although we are unable to intervene or mediate issues that arise after this initial move-in period, we take user feedback seriously to ensure our community stays informed. We appreciate your valuable tips for future tenants and wish you the absolute best in your next home
Kind regards,
James
Reply from HousingAnywhere
Hey George,
Love hearing this! Keeping things completely smooth and crystal clear is what we’re all about, so I'm thrilled we could make the whole experience feel so effortless for you. Thanks a ton for the shoutout, and enjoy that newfound freedom!
Best regards, Team Housing Anywhere
really nice rooms the check in can be a…
really nice rooms the check in can be a little conplicated but still worth it
i‘m really happy with the apartment thank you
11 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Melina,
Thank you so much for taking the time to share your experience with us.
We are absolutely thrilled to hear that you are happy with your new apartment and that you're enjoying your room. Providing a comfortable place to call home is exactly what we aim for.
We also really appreciate your honest feedback regarding the check-in process. While we're glad it was still worth it in the end, we always want to make the transition into a new home as smooth as possible.
Thank you again for choosing HousingAnywhere, and we wish you a wonderful stay in your new home.
Kind regards,
HousingAnywhere Team
I got scammed and there was no effort…
I got scammed and there was no effort to help me from the site
18 April 2026
Unprompted review
Reply from HousingAnywhere
Dear Maciej,
Thank you for your review.
We are incredibly sorry to hear about your experience. Security and trust are our top priorities, and it is deeply concerning to hear that you feel let down and unsupported. We take all allegations of fraud and scams with the utmost seriousness.
To help us investigate this immediately and see how we can assist you, could you please reach out to our dedicated support team directly?
Important Safety Reminder: To ensure your protection under our secure payment system, we always strongly advise users to keep all communication and payments strictly within our official platform.
We want to look into exactly what happened here and ensure this is properly handled. Please contact us at your earliest convenience so we can investigate your case.
Kind regards,
HousingAnywhere Team
Lot was really helpful
Lot was really helpful, his replies were straight to the point and he understood my situation.
thank you, Lot.
12 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Teo,
Thank you so much for taking the time to share your feedback.
We will be sure to pass your kind words along to Lot, she will be delighted to hear that her support made a positive difference for you. We always aim to provide clear, direct, and understanding assistance, so it is wonderful to know that Lot was able to address your situation so effectively.
We wish you all the best, and please don't hesitate to reach out if you ever need anything else in the future.
Best regards,
James
Safe
Safe, reliable and professional platform. Throughout my housing search, I felt that the listings were genuine and I never had the impression of dealing with scammers. New rooms are posted regularly, so even though housing in the Netherlands is expensive, you still have a good chance of finding something that fits your budget and your dates if you stay active.
Another big advantage is that most landlords actually reply to your messages. On many other housing websites, I was often ignored or ghosted, but here communication was much better. Overall, I had a very positive experience and would definitely recommend this platform to other international students looking for accommodation in the Netherlands.
9 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Ivet,
Thank you so much for taking the time to share such a detailed and thoughtful review! We are absolutely thrilled to hear about your successful search. Finding housing in the Netherlands can be a massive hurdle, especially for international students, so knowing we could make that journey smoother, safer, and less stressful for you means the world to our team.
Keeping our platform secure and verifying listings is one of our highest priorities, so we are incredibly glad you felt safe and scam-free throughout the entire process. We also work hard to keep our community of landlords engaged, and it is fantastic to hear that you experienced much better communication and avoided the frustrating "ghosting" that is so common on other sites.
Your advice to other seekers is absolutely spot on, too. Staying active and checking in regularly really is the secret formula to securing a great place in a competitive market.
Thank you again for recommending us to fellow international students. We wish you the absolute best of luck with your studies and hope you have an amazing time living in the Netherlands!
James
Ease to reach the owner and payment was…
Ease to reach the owner and payment was very easy
1 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Muhammad,
We always try to keep things as simple and stress-free as possible, so it's awesome to hear that getting in touch with the owner and sorting out the payment was a breeze for you.
Hope you're settling in well!
James
The “protection” fee is a joke – don’t count on them when it actually matters
If you think paying for HousingAnywhere’s so-called tenant protection means you’re actually protected, think again. My friend and I booked the same apartment, saw the same problems, documented the same issues — and yet when it came to my case, they suddenly decided none of that mattered, hiding behind vague technicalities to avoid paying out.
Support is slow to the point of being borderline unresponsive — days without a reply, despite this being a paid service that’s supposed to help exactly when things go wrong. And when they finally did respond, it wasn’t with a genuine review of the situation, it was with a scripted excuse clearly designed to protect their own bottom line, not the tenant who paid for their guarantee.
Their idea of a “solution” was refunding a fee, but only if I booked something new through them — which is not customer protection, it’s a sales tactic disguised as a resolution. If you’re expecting real support or accountability from this platform when something actually goes wrong, don’t count on it. The protection fee is essentially money down the drain.
13 July 2026
Unprompted review
Reply from HousingAnywhere
Dear Martina,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the frustration you and your friend experienced, and that you feel let down by our tenant protection fee and the support you received.
Our tenant protection fee is designed to safeguard your payment and help you find a secure home, so hearing that you felt dismissed is incredibly disheartening to us. Each claim is reviewed individually based on the specific documentation and timelines submitted, but we completely understand how this outcome feels unfair and inconsistent from your perspective.
We also take your feedback about our response times and the resolution offered very seriously. Our goal is to provide swift, empathetic support when things go wrong, not to make you feel like you are being met with scripted excuses or sales tactics.
We appreciate your feedback and are sorry that your experience did not meet your expectations.
Kind regards,
HousingAnywhere Team
HousingAnywhere does not protect tenants
My experience with HousingAnywhere was extremely disappointing. The platform provides a convenient way to find accommodation, but it does not provide sufficient protection for tenants when problems occur. In my case, I experienced serious issues with the landlord regarding poor living conditions, unresolved maintenance problems, and a large deposit deduction after moving out. However, HousingAnywhere did not provide effective support or a clear solution. A rental platform should not only connect tenants and landlords but also ensure fair treatment and protect tenants' rights.
29 June 2026
Unprompted review
Reply from HousingAnywhere
Dear jack,
We're sorry to hear that your experience did not meet your expectations.
HousingAnywhere is a platform that connects tenants with accommodation providers. While we are available to support users with issues reported within 48 hours of the move-in date, we are not a party to the rental agreement and cannot make decisions regarding disputes that arise during or after the tenancy.
When concerns are reported to us, we may request additional information to better understand the situation and determine whether there is any way we can assist within the scope of our role. Matters such as ongoing maintenance during the tenancy or deposit deductions are generally governed by the rental agreement and applicable local legislation. For this reason, we recommend seeking guidance from the appropriate local tenant support organization or legal authority, as they are best placed to advise on individual rights and obligations.
We appreciate your feedback and are sorry that your experience did not meet your expectations.
Kind regards,
James
photos different from reality
My experience with the property I choosed was terrible. The photos and video I found on the app didn't match reality at all, as the house was significantly older and in disrepair when I arrived. It was a terrible move, as it's unpleasant to be defrauded, especially when you're spending €900 just for the agency's services. The house was riddled with problems due to a complete lack of maintenance: constantly leaking showers, broken and non-functioning faucets...
I'm truly disappointed by how this experience went. I felt cheated, because if a house doesn't match the photos uploaded on the website, it should at least be acknowledged. Otherwise, it's a scam, and that's how I felt treated. I'm sorry to write certain comments, but it wasn't good behavior, especially because these events, and a house with a thousand problems, partially ruined my stay due to constant anxiety about other problems.
therefore I trust that the deposit left to me will be returned also because I have not caused any damage
16 January 2026
Unprompted review
Reply from HousingAnywhere
Dear Giulia,
e're sorry to hear that your experience with the property did not meet your expectations.
As a booking platform, we connect guests with accommodation providers, and the property listings, including photos and descriptions, are created and managed by the advertiser. If a guest encounters an issue upon arrival, we encourage them to contact our support team within 48 hours of the move-in date so we can better understand the situation and provide assistance where possible.
In your case, we requested additional information to better understand the concerns you raised. Without the requested details, we are unfortunately unable to assess the situation further or determine whether we can provide additional support.
Regarding the security deposit, its return depends on the terms of the rental agreement and the applicable local regulations. As these matters are governed by the contract between the tenant and the accommodation provider, we recommend contacting the appropriate local organization or tenant advisory service, as they can provide guidance based on the relevant legal framework.
We appreciate your feedback and are sorry that your experience did not meet your expectations.
Kind regards,
James
Easy contact with quick responds
Easy contact with quick responds. Excellent communication and service.
1 May 2026
Unprompted review
Reply from HousingAnywhere
Dear Steffen,
Thank you so much for taking the time to leave us such a kind review!
We are absolutely thrilled to hear that you experienced easy contact, quick responses, and excellent service during your time with us. Helping you navigate your housing journey with clear and speedy communication is exactly what we strive for every day.
We wish you the absolute best in your new home! If you ever need our help again in the future, you know where to find us.
Kind regards,
HousingAnywhere Team
Dream apartment in Milan
Renting a room in this house was absolutely amazing. Not only are the pictures true to reality (which can be stressful when booking online), but the place also offers so much more than I expected: beautiful high ceilings, the authentic charm and unique character of an old Milanese home, while also benefiting from thoughtful renovations that have modernized the space without taking away its original soul.
For me, it was the perfect place, located in a safe, clean, and vibrant residential neighbourhood. The garden is truly a hidden sanctuary in the middle of the city: a peaceful place to relax and escape the urban rhythm.
The location is also ideal: the metro, trams, and buses are all within walking distance, as are grocery stores, pharmacies, parks, restaurants, and everything you might need for daily life, and near the center.
I rented this place for two months after finishing my studies, as I was extending my stay in Milan. Had I found it earlier, I would have loved to book it for the two whole years I spent studying in the city!
Josselyne was a wonderful host: very kind, welcoming, and always available if needed.
Thank you for making my stay in Milan so special!
1 April 2026
Unprompted review
Reply from HousingAnywhere
Dear Hsuan,
Thank you so much for this wonderful feedback! We are thrilled to hear you had such a great stay and a positive experience with your host.
We always strive to ensure our listings are accurate, and it is great to know everything worked out so well for you in Milan.
If you ever need a place to stay in the future, we would love to help you find your next home!
Kind regards,
HousingAnywhere
Scam alert, don't trust who you cannot talk directly with
The site is basically useless as many landlord use external portals to finalize the rent and so youa re basically on their hand,which are everythifn exept friendly. My advise is to rely on "something" where you can actually have some sort of warranty not some online dudes just because you are hurry for a rent
11 September 2025
Unprompted review
Reply from HousingAnywhere
Dear Francesco,
We are sorry to hear about your experience. Our platform is designed specifically to protect tenants, which is why we strongly urge users to always complete their bookings and payments directly on our platform.
When you book and pay through our platform, your first month's rent is securely held by us. We only transfer the money to the landlord 48 hours after your official move-in date. This 48-hour window gives you the opportunity to inspect the property and report any major issues directly to us so we can step in and protect your payment.
Kind regards,
HousingAnywhere
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