houseoftours.com Reviews 212

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making the visa application process smooth and stress-free. Many appreciate the excellent service, highlighting the efficiency and clear guidance provided at every step. Reviewers frequently mention the quick response times and the dedicated support received from the team. However, some customers were dissatisfied with the lack of communication and support, reporting issues with follow-ups and unresponsiveness. A few also mentioned issues with communication after payment and a lack of a proper database leading to repetitive processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's efficiency,... See more

Service

Users describe positive interactions with service, highlighting the efficiency, support, and professionalism... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the team's... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been their service user At first I was not patient But the operation team attended to me through all the steps of the way. It is a collective efforts. Sunitha treated my case file. She w... See more

Rated 5 out of 5 stars

I am writing to inform all of you about our recent experience with the visa application process for Canada. My family and I, comprising four members, submitted our applications along with th... See more

Rated 5 out of 5 stars

House of tours team specifically Emy & Nijisha are very supportive in terms of visa service . Many thanks!

Rated 5 out of 5 stars

My family’s canada visa Application is approved, Mrs Hema did the all process very quickly and got the approval in 12days also Mr Melvin give Quick Response for all my queries really appreciate and th... See more


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Information provided by various external sources

Find the best holiday package deals at houseoftours.com, Dubai UAE. Book last minute international airline tickets, hotels, sightseeing & tourist visa services online!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
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1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

House of tours has applied and…

House of tours has applied and supported all documents for american visa... And today 17/11/2022 was my interview and succesfully i got visa... Thanx for house of tours team especially Ms.bincy she has supported well and advised to take all documents to acheive this... Great team good effort. Thank you

17 November 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Anjitha as a guide and support

Anjitha has been a great help and support for us when we applied for our US visa through House of Tours. At definite intervals she has completed the formalities and assisted us in following the procedures. We as a family got our US visa and I really thank Anjitha for her timely updates, guidance and follow up. Regards from all of us .

6 November 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Wonderful tour operators.

Wonderful tour operators.. Will satisfy all your needs and requirements with utmost care and satisfaction. Special mention to Saranya and Krish.. Saranya is a wonderful executive who knows her job and understand your requirements and very punctual in responding calls and messages , also Krish helped me in getting my Visas with out any hassle.

16 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Professional assistance from house of…

Professional assistance from house of tours especially Ms Karthika, helped me get my schengen visa approved. Thanks and keep up the good work

16 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

it's an amazing

it's an amazing, accurate and prompt response

16 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Anjhita who assisted me is very…

Anjhita who assisted me is very accommodating and she communicate me well with my inquiries and assisted me along the way until I have submitted my documents to the UK embassy. She really do her job with the heart. I would like to thank her because without her proper instructions I couldn’t get my visiting visa to UK.

26 September 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

The service was prompt and timely…

The service was prompt and timely manner. Also the details given are accurate so it helps to my job done perfectly

30 October 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Amazing Experience

My experience was amazing. Miss Karthika was really helpful throughout the whole Process. I owe her the credit for the Visa.

15 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Dear saranya,Very professional and responsive

Dear saranya,
Thank you very much for all your assistance with my Schengen visa application process, You were very professional. Your team member also was excellent. I am very sorry that we were unable to meet you in person but I certainly understand how busy you are. I Will contact you again for my future trips.
I would definitely recommend our friends and family contact you for planning their trips.
Thanks again.

Thanks & Regards,
M.vinoth kumar,
Oman

10 March 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Amazing tour experience

I had wonderful tour experience to Switzerland with the help of houseoftours.com. i really recommend house of tours.

1 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

For brother Siby

With bro Siby...he is very supportive & helpful for arranging my visa to Australia.With this I am very thankful for him.

15 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

With Bincy is very great had time

With Bincy is very great had time , she is very helpful I’m so happy.

14 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

I had applied for my US family visa the…

I had applied for my US family visa the support and the processing to take the appointment was hassle free Thank you Karthika for answering my queries and for the prompt response.

14 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 1 out of 5 stars

Cheaters

Cheaters, unprofessional and rude people, not one all of them are unprofessional

Bcz of them my visa got rejected and M gonna see them in court

Mistakes everywhere in form, they give u fake document to submit in embassy due to which I lost my credibility

They can't even fill the form, 100 times they made mistake

12 October 2022
Unprompted review
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Reply from houseoftours.com

We apologize for any inconvenience you have experienced, can you please help us with your feedback at feedback@houseoftours.com so we can look into your case and provide you a better resolution

Rated 5 out of 5 stars

Very professional and customer friendly…

Very professional and customer friendly Mr.Raffik Patel. He has guided me very clearly in my USA visa process and Alhamdullah I GOT my VISA in first attempt. Thank you house of tours team and specially Mt. Raffik Patel.
Stay blessed and keep growing .

29 September 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort are to make sure we provide good experience to our customer. Please feel free to contact us regarding any concern in future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.


Rated 1 out of 5 stars

Very bad agency…faulty documentation and high charges

Very bad agency…. Trusted their USA tourist visa ad and applied through them…. Got rejected by wrong documentation done through them…. If documentation was not enough, should have informed that documentation is not enough…. They charge 60 % more than the apple charge and do not gurantee if visa gets rejected because of their faulty documentation for visa purposes…. Scammers to the end…

18 September 2022
Unprompted review
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Reply from houseoftours.com

We apologize for any inconvenience you have experienced, can you please help us with your feedback at feedback@houseoftours.com so we can look into your case and provide you a better resolution.

Rated 1 out of 5 stars

Not recommend

Very unprofessional behaviour from the operations team. They always specify important details in the last moments of travel. I lost 250 KWD airline credits because they didn't responded back in time.
I would not recommend house of tours to anyone in Kuwait who wants tour plans to popular destinations. Prefer other tour companies.

9 June 2022
Unprompted review
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Reply from houseoftours.com

We apologize for any inconvenience you have experienced, can you please help us with your feedback at feedback@houseoftours.com so we can look into your case and provide you a better resolution

Rated 5 out of 5 stars

It was my first time working with House…

It was my first time working with House of Tours, I loved their service. Raffik was so helpful and made the whole process so fast and easy. Thank you for your service. Highly recommended

21 August 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort are to make sure we provide good experience to our customer. Please feel free to contact us regarding any concern in future as we will be more than happy to assist you with any Tourist Visa or Tour package concern

Rated 5 out of 5 stars

They helped me a lot to get my jfather’s…

They helped me a lot to get my father’s US tourist visa. I was trying for long time but these guys made it simple for me. Special thanks to Raffik who always cleared my doubts and helped me with my documents and other things

18 August 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort are to make sure we provide good experience to our customer. Please feel free to contact us regarding any concern in future as we will be more than happy to assist you with any Tourist Visa or Tour package concern,

Rated 1 out of 5 stars

I had a very bad experience with this…

I had a very bad experience with this agency. They called me and said that swizz tourist visa is available within 2 weeks and they asked rs.15000 as one time fee. They shown me some documents where someone already got visa. So I paid the amount and expected visa. I went to vfs office and gave all the documents they have given and finally the visa got rejected with the lack of their paper work. I had to use another 15k for this. In total, I lost 30,000 rs and after that those guys didn't pick any calls.

It's a fake agency and don't waste your money with these Frauds...

18 July 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

We apologize for any inconvenience you have experienced, can you please help us with your feedback at feedback@houseoftours.com so we can look into your case and provide you a better resolution

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