The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The f... See more
Company replied
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See what reviewers are saying
Very pleased with my purchase, the Dishwasher price was competitive and included delivery which was good. Communication was excellent and all questions answered. Item turned up exactly when they said... See more
Company replied
Excellent service received from Marta. Knowledgeable, prompt response to emails and queries.Had a great deal of purchasing 9 doors. Tried other companies but none of them give me confidence and de... See more
Company replied
We bought a single bed from Houseko which was available at 20% less than any other website. Moreover, we had a question regarding the assembly. Houseko team was super responsive and resolved the issue... See more
Company details
Written by the company
Our goal is to remove the unknown for the next generation of DIYers. Whether it’s finding the right tools and materials for your next project or step-by-step advice on completing the job; our ecosystem is built to help you every step of the way.
Contact info
Unit 11 Offices, Dana Trading Estate, TN12 6UT, Paddock Wood, United Kingdom
- 0800 211 8771
- info@houseko.com
- houseko.com
4.7
Excellent
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Dishwasher considerably cheaper on…
Dishwasher considerably cheaper on Houseko compared to other online retailers.
Delivery arranged for a few days later. Arrived at stated time and very pleasant driver delivered it into the kitchen.
Excellent service from both Houseko and PJH delivery.
9 April 2022
Reply from Houseko
Hi William,
Thank you for your review!
We are delighted to hear that you are happy with your new dishwasher and with the delivery service.
We hope to see you shopping with us again soon!
Kind regards,
The Houseko Team
Very pleased with delivery and price
Very pleased with delivery and price. Also very good customer service. Lowest price I found for my microwave.definitely recommend them
8 April 2022
Reply from Houseko
Hi Raja,
Thank you for your 5-star review!
We are so pleased to read about your experience and hope you enjoy your new microwave for years to come.
Kind regards,
The Houseko Team
Very competitive prices gas hob
Very competitive prices, delivered quickly and on time and in excellent condition. Would use again
8 April 2022
Reply from Houseko
Hi Helen,
Thank you for taking the time to leave us a review!
We hope to see you shopping with us again soon!
Kind regards,
The Houseko Team
It still has not been delivered
6 April 2022
Reply from Houseko
Good Morning R McEwan,
We are very sorry to hear of the delay and we can only imagine how disappointing this must be for you.
I can see that you have not been in touch with us regarding this, so I have raised a support ticket on your behalf. A member of our team will be in touch with you in the next few hours to get this issue resolved.
Thank you for your review! We do appreciate all feedback as it helps us improve our services and make sure that this doesn't happen again.
Kind regards,
The Houseko Team
Happy customer.
Super fast delivery. Lowest price I found and excellent delivery driver. Would definitely recommend. Thank you.
3 April 2022
Reply from Houseko
Hi Lynne,
Thanks for the 5-star review!
We hope to see you shopping with us again soon.
Kind regards,
The Houseko Team
Easy to deal with fast efficient and…
Easy to deal with fast efficient and very well priced.
16 March 2022
Reply from Houseko
Hi MC,
Thank you for the positive feedback.
We hope to see you shopping with us again soon!
Kind regards,
The Houseko Team
Great price
Great price, speedy delivery and good communication.
Hopefully that continues for any after sales queries too!
15 March 2022
Reply from Houseko
Hi Tom,
Thank you for the 5-star review!
If you have any after sales queries, our customer support team will be more than happy to assist you. They are only an email or phone call away.
Kind regards,
The Houseko Team
Helpful, easy, friendly service and a good price
I found the dishwasher I wanted on House at £100 less than most other sites and it was delivered the next day. I realised at the last minute that they deliver kerbside only, but I got in contact with Houseko who checked with their delivery and they did in the end deliver to the back of the house and just inside our kitchen via our patio doors, so all in all, good value and easy to deal with.
14 March 2022
Reply from Houseko
Good morning,
Thank for your 5-star review!
We are so pleased to read about your experience and hope you enjoy the new dishwasher!
Kind regards,
The Houseko Team
The delivery was not straight forward
The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The fridge was delivered three day later, so failed "next day delivery" twice. Item arrived in good order, though, and the communication
was good and the delivery guys were great!
13 March 2022
Reply from Houseko
Hi Carina,
Thanks for your review!
We are very sorry to hear of your delivery experience and this is certainly not what we would expect for our customers.
I can see that the phone number was updated after the order was placed. We are however very pleased to hear you are happy with your new Fridge Freezer!
If you would like to discuss this further, please email info@houseko.com, our customer support team will be more than happy to help.
Kind regards,
The Houseko Team
Reply from Houseko
Hi Emma,
Thanks for taking the time to leave us a review.
We hope to see you shopping with us again soon!
Kind regards,
The Houseko Team
Great communication and very good…
Great communication and very good service. Definitely would use again.
8 March 2022
Reply from Houseko
Hi Andrew,
Thanks for your 5-star review.
We are so pleased to hear you are happy with ordering with us!
Kind regards,
The Houseko Team
Good straightforward service.
7 March 2022
Reply from Houseko
Hi Peter,
Thank you for taking the time to leave us a review!
We hope to see you shopping with us again soon!
Kind regards,
The Houseko Team
Very good prices and easy to order
Very good prices and easy to order. All confirmed within 30 minutes and very fast delivery service. Would use it again.
7 March 2022
Reply from Houseko
Thank you for the amazing feedback!
The Houseko Team
Easy to use web-site
Easy to use web-site. Great communication on replying back to my email. Kept me informed on my purchase and delivery came the next day as requested. Great service.
19 February 2022
Reply from Houseko
Thank you for the positive feedback, Dilip!
Enjoy!
The Houseko Team
Reply from Houseko
Hi Andy, thank you for the 5-star review!
We hope you enjoy your new microwave.
The Houseko Team
My husband is the most clued up person…
My husband is the most clued up person when it comes to the lovely flat pack crap, and this is what this is so if you want to spend a whole afternoon building this crap then but it this crap !!!!!
13 February 2022
Reply from Houseko
Hi Sarah,
Thank you for your review and feedback.
We’re sorry to hear that you and your husband had difficulty in putting together the wardrobe you ordered. We would love to hear more about what was wrong with the instructions and how we could improve them.
If you would like to discuss this further, please email info@houseko.com our customer support team will be happy to help.
Great service
Great service, exactly what I needed and delivered easily within 24 hours. Happy buyer.
9 February 2022
Reply from Houseko
Thank you. Enjoy!
The Houseko Team
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