The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient wh... See more
Company replied
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider of... See more
Company replied
Ace was incredibly helpful and made the whole process simple and fast. He quickly understood the issue, explained everything clearly, and resolved the problem. What could have been a stressful problem... See more
Company replied
Company details
About Elementor Hosting
Written by the company
Elementor Hosting is an all-in-one solution that provides web creators with the ultimate solution for building WordPress website using Elementor website builder.
Elementor hosting is unique as it offers hosting, pro builder and theme, all under one roof, including robust hosting features that will boost your workflow and allow you to build top performing, secure and stunning websites, in no time.
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Contact info
Tel Aviv, Israel
- hosting.elementor.com
4.9
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great support
I have opened several tickets and 9 out of 10 the agents are very helpful and easygoing. Just today Phine saved my time and website and nerves. Thanks.
5 January 2026
Reply from Elementor Hosting
We are glad to hear Phine could help! Thanks for the review Natalia!
He was able to restore my website theme…
He was able to restore my website theme without any issues.
3 January 2026
Reply from Elementor Hosting
Thanks for the review John!
Wonderful, fast and friendly support
Wonderful, fast and friendly support. Very happy with the service I received. Thanks heaps.
3 January 2026
Reply from Elementor Hosting
We are glad to hear you had a good experience Dave. thanks for the review!
Super fast communication and solution…
Super fast communication and solution to my issue.
31 December 2025
Reply from Elementor Hosting
Thanks for the review Marcus!
yes great on solving the bad gateway…
yes great on solving the bad gateway issue. still monitor and keep going to make sure everything went well
24 December 2025
Reply from Elementor Hosting
Hi Kresi, thanks for the great review! We're happy to hear that everything runs smoothly now!
Ace was incredibly helpful and solved the issue
Ace was incredibly helpful and made the whole process simple and fast. He quickly understood the issue, explained everything clearly, and resolved the problem. What could have been a stressful problem was fixed in a straightforward and efficient way thanks to him. Great service and very much appreciated.
29 December 2025
Unprompted review
Reply from Elementor Hosting
Hi Charlotte, thanks for the incredible review! We're happy to see that your issue has been fixed with the assistance of Ace and that you can continue creating many beautiful websites!
Ace helped solve my problem
Ace helped solve my problem, was fast, clear and easy thanks to his help.
29 December 2025
Reply from Elementor Hosting
Hi Charlotte, thanks for the wonderful review! We're happy to hear that the problem was solved with the assistance of the amazing Ace!
The technician was extremely helpful…
The technician was extremely helpful and I do believe I’ll have no problem getting everything going in the morning
27 December 2025
Reply from Elementor Hosting
Hi Dwayne, thanks for the brilliant review! We're happy to hear that you rely on us and we'll make sure that everything runs smoothly when you use our hosting!
She was great!
27 December 2025
Reply from Elementor Hosting
Hi Liz, thanks for the awesome review! We're always here to assist!
Reply from Elementor Hosting
Hi, thanks for the lovely review! We're happy to see that you're satisfied with our support!
Having Ray helping me today was great
Having Ray helping me today was great. Fast, accurate and gave quick steps to fix my issue.
23 December 2025
Reply from Elementor Hosting
Hi, thanks for the wonderful review! We're happy to hear that the issue was fixed swiftly with the assistance of the amazing Ray!
Awesome Customer Service
Patrick was able to help quickly! Great customer service, and didn't have to wait very long.
22 December 2025
Reply from Elementor Hosting
Hi Donnell, thanks for the awesome review! We're happy to hear that Patrick provided you with amazing support!
Reply from Elementor Hosting
Hi Joseph, thanks for the lovely review! We're always here to assist!
Reply from Elementor Hosting
Hi Ronald, thanks for the wonderful review! We're always here to assist!
Reply from Elementor Hosting
Hi Robin, thanks for the great review! We're glad to see that you find it simple to use our hosting!
The support experience was very…
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient while we tested different fixes, made sure backups were considered, and stayed engaged until everything was working correctly. Overall, the response was fast, professional, and effective.
19 December 2025
Reply from Elementor Hosting
Hi Giltner, thanks for the awesome review! We're happy to see that you're satisfied with the support our amazing Ivan provided! We're always here to assist!
Ivan is amazing with tech support and…
Ivan is amazing with tech support and helping in fixing the issue Elementor created for me. 1 start for Elementor though
19 December 2025
Reply from Elementor Hosting
Hi, thanks for the great review! We're happy to hear that Ivan provided you with amazing support and solved the issue you were facing!
The team went above and beyond to help…
The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years of living" have seen such excellent service plus such a quick patch. Thank you Elementor tech support, you guys deserve a big pressie under the Xmas tree.
18 December 2025
Reply from Elementor Hosting
Hi Kent, thanks for the awesome review! We're happy to assist with any technical issues you might face!
I had a specific technical issue with…
I had a specific technical issue with Elementor Hosting and contacted their support team. The response was quick and the communication was clear and solution oriented. What I especially appreciated was that the issue was not handled superficially but properly analyzed and resolved in a sustainable way.
You can tell that there is real technical expertise behind the support and not just standard replies. For me, this is a clear plus and a support team you can rely on.
18 December 2025
Reply from Elementor Hosting
Hi Oliver, thanks for the brilliant review! We're so happy to see that the issue was taken care of and that you appreciate the level of support we put into all of our products! We're always here to assist!
Plug-In issue resolved quickly
17 December 2025
Reply from Elementor Hosting
Hi Ron, thanks for the lovely review! We're happy to hear that the issue was resolved quickly!
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