The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient wh... See more
Company replied
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider of... See more
Company replied
The process took a little longer than usual, but the issue was resolved. I appreciate the option to talk with a person and the easy instructions. However, I hope that there are fewer issues with autom... See more
Company replied
Company details
About Elementor Hosting
Written by the company
Elementor Hosting is an all-in-one solution that provides web creators with the ultimate solution for building WordPress website using Elementor website builder.
Elementor hosting is unique as it offers hosting, pro builder and theme, all under one roof, including robust hosting features that will boost your workflow and allow you to build top performing, secure and stunning websites, in no time.
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Contact info
Tel Aviv, Israel
- hosting.elementor.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible support
Terrible support, now pretty much nonexistent, and the service is incompatible with Cloudflare, we get DNS error 1000, and for almost a year we've been reporting this and getting zero support to fix it.
19 April 2026
Unprompted review
I am a beginner of web page creation
I am a beginner of web page creation. And technical knowledge is quite limited. However Ray assisting me very well and could solve my problem. He guided me even after the solution how I should do. I am very much satisfied with the service. So far one of the best support team for me.
18 April 2026
Unprompted review
I had a great experience with the…
I had a great experience with the Elementor team recently. It is such a relief to work with a company that actually listens and helps quickly when you have an issue. A huge thank you to Oscar for his help—he was incredibly kind, professional, and sorted everything out for me in no time.
13 April 2026
Unprompted review
Super fast
Super fast, excellent design, price perfect, super security features and very easy to manage.
8 April 2026
Unprompted review
It is easy to navigate despite its many…
It is easy to navigate despite its many features. I have fun building my website.
1 March 2026
Unprompted review
Reply from Elementor Hosting
Hi Emgee! Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you’re having fun building your website. Our goal is to provide a powerful set of features that remain intuitive and easy to navigate, so knowing that the platform is sparking your creativity truly made our day. Happy building!
Quick response and great service if you…
Quick response and great service if you have any problems. Best websitebuilder in my opinion! :)
26 March 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
The agent was very patient
The agent was very patient, knowledgeable and very resourceful and most importantly was very helpful and answered my questions
25 March 2026
Reply from Elementor Hosting
Hi, thank you for the wonderful review! We’re thrilled to see that you’re happy with the assistance our team provided.
Andrei was AMAZING
Andrei was AMAZING. Extremely knowledgeable and quick to help. We did an update and our entire site went blank - absolutely terrifying. But Andrei saved the day within minutes - can’t thank him enough!
24 March 2026
Reply from Elementor Hosting
We're happy to hear that Andrei was able to help resolve the issue so quickly! We appreciate you taking the time to leave us such positive feedback.
Reply from Elementor Hosting
Hi Trevor, thanks for the great review! We're happy to see that you're satisfied with the support Ray provided!
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Ray has been great with support
Ray has been great with support. Quick response and solution.
20 March 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We're happy to see that you're satisfied with the support Ray provided!
Great, user friendly, visual platform
Just a great, user friendly, visual platform if you want to take control of your website for yourself.
I'd been using Adobe muse for a number of years before it was discontinued, for the same reasons. I have now been happily using Elementor for 5 years.
18 March 2026
Unprompted review
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Reply from Elementor Hosting
Hi MJ, thanks for the great review! We're happy to see that you're satisfied with the support Ray provided!
Easy to setup and manage a functioning…
Easy to setup and manage a functioning website. Coupled with AI automation or coding, you can create a fully customizable website!
16 March 2026
Unprompted review
Reply from Elementor Hosting
Hi Alana, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
agent was super helpful and quick
16 March 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
They have been very helpful
12 March 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Prompt Replies and Helpful Assistance
Ray was not only super prompt with his reply to my ticket, he helped me fix a major issue I was experiencing with conflicting licenses in a way that made it easy to understand. Excellent experience!
10 March 2026
Reply from Elementor Hosting
Hi Garrett, thanks for the great review! We're happy to see that you're satisfied with the support Ray provided!
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Tech was thorough but efficient
Tech was thorough but efficient. Solved my problem in 20 ish mins. I did provide good detail/not a boomer so that helps BUT great experience and got me sorted WOOT GO P.
8 March 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
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