Ordered a few items from Horsefeathers during their summer sale and received everything today. The quality is pretty solid, and I'm looking forward to trying the equipment out on the slopes this sea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a big Horsefeathers fan, because it is a Czech brand and all their stuff is made in Europe, which is something I value. I love the clothes because it fits great, their sizing is consistent s... See more
Company replied
Good buying experience! Good website and quick shipping to Slovenia. The product (Terra jacket) looks good, I am only worried because I ordered the same jacket last winter(bergfreunde shop) and I... See more
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I am very satisfied with the customer service. One of the products I ordered was not available in my size, and they were very helpful to offer me my money back or choose another product (they suggeste... See more
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Company details
- Outerwear Store
- Clothing Store
- Clothing Wholesaler
- Men's Clothing Store
- Snowboard Shop
- Youth Clothing Store
Written by the company
Horsefeathers is European outerwear and technical apparel brand born in BC, Canada, back in 1989. We are focusing on hi-tech snowboard and ski outerwear approved by the world‘s best riders like Halldor & Eiki Helgason, Ethan Morgan, Steve Gruber, Tyler Chorlton or Daniel Hanka. The bulletproof quality of our outerwear is what we’re proud of. Fundamentally, it is what allows you to ride all day, every day. Regardless of how deep the pow is, how much it is dumping, or how strong the winds are—all in a package that doesn’t have to break your bank account. #horsefeathers
Contact info
Slovanska alej 1960/24, 32600, Pilsen, Czech Republic
- +420 739 593 735
- info@horsefeathers.eu
- horsefeathers.eu
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thanks for the delivery
Thanks for the delivery, flawless, received right on time, top-notch service!
stef
29 April 2026
Reply from Horsefeathers
Thank you so much for your great review! 😊
We’re really happy to hear everything arrived on time and that you were satisfied with our service.
Enjoy your new gear and hopefully serve you again soon! ❤
Everything I wanted on time
Great shopping experience. The staff I have bought is excellent, top quality.
24 April 2026
Reply from Horsefeathers
Thank you for your great review! We’re really happy to hear everything arrived on time and that you had a great shopping experience. It’s also wonderful to know you’re satisfied with the quality of the products.
We truly appreciate your feedback and your interest in our Horsefeathers brand. ❤
Reply from Horsefeathers
Thank you for your kind words! We’re really happy to hear you’re satisfied with both our products and service. 😊
We truly appreciate your feedback and hope to see you again soon! ❤
Very good company
26 April 2026
Reply from Horsefeathers
Thank you for your kind words!
We’re really glad to hear you had a positive experience with us. We appreciate your support! ♥
Reply from Horsefeathers
Thank you so much for your continued support! 😍
We’re thrilled to hear that everything was perfect again and that you love our gear. It really means a lot to us.
We truly appreciate your feedback and hope to see you again soon! ❤
Good customer service, items delivered in time
The website is well built, good experience, good customer service, items were delivered in time, and they have a very good quality
18 April 2026
Reply from Horsefeathers
Thank you so much for your kind words!
We’re really happy to hear that you had a good experience with our website, service, and delivery. It’s great to know you’re satisfied with the quality as well - that’s exactly what we aim for.
We truly appreciate your feedback and hope to see you again soon! ❤🏂
Reply from Horsefeathers
Thank you for your kind words! We're really glad to hear you’re happy with the product quality and fast delivery. We appreciate your feedback and hope to serve you again soon! ❤
Reply from Horsefeathers
Thank you for your great review! We’re really happy to hear that you’re satisfied with the materials, delivery, and that the colors matched what you saw on the website.
Enjoy your new gear and thanks for your support! ❤
Negative experienec…
Honestly the worst e-shop I ever showed at, sizes do no match generally S,M,L,XL, you have to pay for your one return, it takes 2 weeks to get the return back, and they manipulate reviews positive reviews are published negative erased.
20 April 2026
Unprompted review
Reply from Horsefeathers
Thank you for your feedback.
We’re sorry to hear the sizing didn’t work out for you - unfortunately, that can sometimes happen. I can see your exchange request was submitted on April 22, and it is being processed now, with shipment scheduled for today or tomorrow, so it’s definitely not a 2 weeks delay.
Regarding reviews, we’d like to clarify that we do not delete or manipulate them. Your review on Heuréka has been published, and we responded to it there just as we are responding to you here.
Information about return and exchange shipping costs is also clearly stated on our website.
Thank you for taking the time to share your experience - we appreciate all feedback, even when it’s negative.
Company nice
Company nice, I have few snowboard jackets from you guys and it's the first time I'm ordering but the bike jacket is a bit low quality to be honest, I ordered something similar from AliExpress and had same material
18 April 2026
Reply from Horsefeathers
Thanks a lot for your honest feedback and for sticking with us - we really appreciate that you already have several snowboard jackets from us.
We’re sorry to hear that the bike jacket didn’t fully meet your expectations. We always aim to balance performance, durability and price, but we understand that this piece may not have felt up to the standard you expected, especially in comparison to your previous experience.
Your feedback is really valuable to us and we’ll definitely pass it on to our product team for review.
Thanks again for taking the time to share your thoughts and for being part of our community.
Reply from Horsefeathers
Thank you so much for your kind words! We’re really happy to hear that you’re satisfied with the quality, design, and delivery. Your feedback means a lot to us.
We hope you’ll enjoy your purchase, and we look forward to welcoming you back again soon! 💜
Reply from Horsefeathers
Thank you for your great feedback! We’re really glad to hear you’re happy with the fast shipping and the product. We look forward to serving you again! ♥
I received very fast my waterproof bike…
I received very fast my waterproof bike shirt, thank you! It has perfekt quality, and the sizing is fully according to the expected. The only thing, what would be good to implement in the future models is a closeable ventilation possibility to the two sides, under the arm. (net with zipp?) Similarly to some rain jackets. Perhaps some small hidden pockets would be also good to place a phone, or slice of chockolate.
Thanks again!
8 April 2026
Reply from Horsefeathers
Thank you so much for your detailed review! We’re really glad to hear the delivery was fast and that you’re happy with the quality and sizing of your waterproof bike shirt.
We also truly appreciate your suggestions - the idea of closable ventilation under the arms and additional hidden pockets is very valuable feedback. We’ll be happy to share this with our product team as inspiration for future improvements.
Thanks again for taking the time to share your experience, and we hope the shirt serves you well on many rides! 🚴♂️🤘💚
Reply from Horsefeathers
Thank you so much for your feedback, we really appreciate your interest in our Horsefeathers brand. 💛
Reply from Horsefeathers
Thank you for your feedback, we really appreciate it ♥
Reply from Horsefeathers
Thank you so much for your kind words! 😊
We’re really happy to hear that you’re satisfied with the quality, pricing, and our communication. Your feedback means a lot to us! ♥
Great products
Great products, high quality. I brought socks, underwear and a neck-warmer. They are very comfy and they look nice. I fully recommend.
31 March 2026
Reply from Horsefeathers
Thank you so much for your kind words and recommendation! We’re really happy to hear that you’re enjoying the socks, underwear, and neck-warmer! Thank you for your interest in our Horsefeathers brand. 💜
Good quality and fast shipping
Super quick shipping, quality matches and he price. The size chart is accurate.
Bought a hoodie and bike shirt and they are very good.
30 March 2026
Reply from Horsefeathers
Thank you for your wonderful feedback! We’re thrilled to hear that the hoodie and bike shirt fit well and met your expectations. It’s great to know the size chart and quality worked out perfectly.
Thank you for your interest in our Horsefeathers brand, we appreciate it. 💜
The snowboard outfit
The snowboard pants and jacket are absolutely fantastic — super comfortable and perfect for long days on the slopes. The customer service is truly outstanding, and I couldn’t be happier with the experience. I highly recommend both the products and the team behind them!
4 March 2026
Reply from Horsefeathers
Thank you so much for your wonderful review! 💚
We’re thrilled to hear that you’re enjoying your snowboard pants and jacket and that they’re keeping you comfortable during long days on the slopes. It also means a lot to us that you had a great experience with our customer service. 💜
Your recommendation truly motivates our whole team - thank you for your support, and we hope you’ll continue to enjoy your gear all season long!💛
Overall good
Very fast delivery, good product, looks and feels even better than advertised
21 March 2026
Reply from Horsefeathers
Thank you for your great review!
We’re delighted to hear that you’re happy with the fast delivery and that the product exceeded your expectations in both look and feel. Your feedback truly means a lot to us, and we hope to welcome you back again soon! 💜
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