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Hoodie Lab Reviews 

1,432
•
TrustScore 3 out of 5

2.9

Printed Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, noting that items like hoodies and shirts are well-made, durable, and feature great designs and vibrant colors. People often find the sizing accurate and are generally satisfied with the appearance and feel of the garments. However, a significant number of customers express dissatisfaction with extremely long delivery times, with some orders taking several months to arrive. Reviewers also frequently mention poor communication from the company, including slow response times to inquiries and a lack of honest updates regarding order status. Some people also experienced issues with incorrect sizing, despite previous orders fitting well, and a perceived decline in product quality or consistency.

What people talk about most

Product

People report ambiguous experiences with product quality, with some customers praising the well-made items,... See more

Order

Customers had ambiguous experiences with order fulfillment, with many reporting significant delays and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the products for being well-made,... See more

Response time

Users describe negative interactions with response times, frequently reporting that customer service is... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, citing frequent and extensive... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The hoodie itself is of good quality, fits well and is true to size. I love the design and the details such as the hidden pocket inside the kangaroo pocket. However, the whole experience was let... See more

Rated 3 out of 5 stars

I have ordered in the past and got a quality product. However. My recent order arrived many months late and with spotty customer service, but it did arrive (after three months). I feel like the... See more

Rated 3 out of 5 stars

Februari 22 I placed an order, mars 4 i got a mail saying the order is on its way, they had booked transportation but the package had not actually been sent. 29th of mars i sent a mail asking about... See more

Rated 3 out of 5 stars

** Update 31st July - since my first review customer service have been in contact and resolved the problem issuing a full refund. ** I bought some items that were not the size they claimed to be.... See more

Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Hoodie Lab originated in 2017 in Stockholm, Sweden, with a small collection of vibrant All Over Print Hoodies and a vision to bridge talented artists with enthusiastic customers, transforming art into high-quality all-over print clothing. Presently, we craft thousands of distinct handmade products featuring designs from hundreds of talented artists around the globe.

Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.9

All reviews

(1,432)

93 reviews in the last 12 months

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Rated 3 out of 5 stars

Great design, awful fabric.

The designs on the hoodies and shirts are great, very nostalgic and well made. However, I really dislike the fabric. It's 100% polyester, and it made my skin feel like it was suffocating. Even though it says the fabric is breathable and moisture wicking, it doesn't feel like it. Polyester doesn't do those things. I had to take it off after a couple hours because I was sweating.
I really wish they'd use 100% cotton.

7 October 2024
Unprompted review
Rated 4 out of 5 stars

Fantastic shirts, but too long of a wait

The shirts themselves are fantastic. They feel very high quality and are very comfortable. However, it took a month to get delivered from the time I ordered them. Would have given 5-stars if the delivery date was more accurate when purchasing.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Quality not Quantity

The quality of printing is by far supreme the colors truly pop. I wish there was another option instead of a hoodie but I like it all the same. Definitely have already received so many compliments on it and it helps keep my students distracted and allows them to regulate themselves by finding their favorite artist on my jacket.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing ! The sweatshirts looks exactly like the pictures ! This company is not a scam, you can buy their articles ! Love it !

19 September 2024
Unprompted review

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