Honeylove Reviews 

8,867
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 7,639 reviews, reviewers had a great experience with this company. Customers frequently praise the website for its clear design and ease of navigation, making it simple to find desired products and access detailed information. Many also highlight the high quality and comfort of the products, with bras often described as amazingly comfortable and well-made. However, some customers noted challenges with product sizing, finding items either too tight or too large despite using available guides. A few people also mentioned issues with the ordering process, such as unexpected upsells, delayed dispatch, or difficulties with website functionality and amending orders.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing satisfaction and appreciation for the... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers expressing anticipation for their items... See more

User experience

Customers consistently note positive experiences with user experience, finding the website easy to navigate,... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers finding it easy to navigate,... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as well-made with superior... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like your products but the last I ordered didn't fit well and after I wore it a few times and came to that conclusion, it was past your return time. I'm gonna try this different size and see if th... See more

Company replied

Rated 4 out of 5 stars

Great looking product, and I am hoping that it fulfils all its promises. Very clear website and easy to navigate On the downside, I was unfortunately unable to get the 15% discount to work which w... See more

Company replied

Rated 4 out of 5 stars

I’m sceptical when I see a lot of favourable reviews that don’t say anything constructive! I am looking for a bra that lifts & separates as I have a prosthesis. Hoping that the crossover bra will wo... See more

Company replied

Rated 4 out of 5 stars

I loved the detailed photos and video descriptions for each style and have chosen two different styles to try based on that fantastic information. All the up selling of "other products" after I placed... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.


Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(8,867)

7,665 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have been a client of your products…

I have been a client of your products and always had a great experience. My last order I just purchased , one of the black bras did not come with the bra extension. I also ordered the panties bundles and also the black panties although it said medium, it seems stretch out.
This is the first time I have an issue with my order.
I hope my next order I don’t encounter any issues. It’s very disappointing, I love the product!

15 July 2026
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Reply from Honeylove

I’m sorry to hear about the issues with your last order, Jacqueline! It’s disappointing when something you’ve come to trust doesn’t arrive as expected. Missing the bra extension and receiving panties that don’t fit properly can take away from the great experiences you’ve had before.

Please reach out to us directly with your order details so we can review what happened and make it right. We’ll do our best to ensure your next order meets the quality you’ve come to love. 💙

Rated 5 out of 5 stars

I think 2 things are ultimately the determining factor in making a purchase. I am 73 so have tried many bras in my lifetime. My DIL said that Honeylove was the best. So, I read and read about HL.

Discussion with a real person.
The product is made with top quality fabrics. Exchange is extremely easy. No cost to you.
This is an honorable company. I will continue to do business with them.

15 July 2026
Unprompted review
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Reply from Honeylove

Hi Betsy,

Thank you so much for your wonderful review! Your kind words truly mean the world to us. We're honored that you gave Honeylove a try after your daughter-in-law's recommendation. It means a great deal to hear that our commitment to quality, easy exchanges, and personalized support made such a positive impression.

We're especially glad you found speaking with our team helpful and that you feel confident in the quality of our products and the way we stand behind them.  Thank you for your trust and continued support—we look forward to serving you for many years to come! 💙🍯

Rated 5 out of 5 stars

Good customer support

I have ordered twice from Honeylove and both times decided to return the products because they didn't work for me. The customer service responded that I should keep the product or donate it to a charity, and I got my money refunded. I will continue to shop their website.

6 June 2026
Unprompted review
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Reply from Honeylove

Hi Cate,

Thank you so much for sharing your experience! While we're sorry our products weren't the right fit for you, we're glad our customer support team was able to make the return process as easy as possible.

We truly appreciate your kind words and are especially grateful that you're willing to continue shopping with us. We hope we can help you find a style that's a perfect match in the future, and our team is always happy to provide fit recommendations whenever you need them. 💙

Rated 4 out of 5 stars

Wensite is eady to use

Website is eady to use, information is clear. The only problem is I put in a new customer 15% discount that didn't show up when I completed the order
Update 7/16- I hope the bra is as good as Customer service
My discount was applied right away Very pleased with this company so far

10 July 2026
Unprompted review
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Reply from Honeylove

Hi Julie! I’m glad to hear the website was easy to use and the information clear, even though the discount didn’t show up at first. It’s great that customer service quickly applied your 15% off and resolved the issue—that kind of responsiveness makes a big difference. I hope the bra meets your expectations just as much as the service did. If you ever need help with sizing, exchanges, or future orders, please reach out to us directly—we’ll be happy to assist. 💙

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate.

What would be most helpful is a chart comparing your different style bras and so many of your pictures are large sized - you need more smaller sized women. Or maybe that’s not your audience.

15 July 2026
Unprompted review
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Reply from Honeylove

Hi Sue,

Thank you for your thoughtful feedback! We're so glad you found our website easy to navigate.
We really appreciate your suggestions about adding a comparison chart for our different bra styles and featuring more models with smaller busts and body types. We want everyone to be able to picture how our products will fit, and feedback like yours helps us identify where we can improve. We'll be sure to share your comments with our team as we continue to enhance the shopping experience. 💙

Rated 5 out of 5 stars

I love your bras but retired last year…

I love your bras but retired last year and can only afford to buy them on sales. After I browsed a few times you sent a coupon for 20% off so instead of having to wait for a sale when sizes and colors are limited I was able to buy the exact item I wanted

14 July 2026
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Reply from Honeylove

Hi Joyce,

Thank you so much for your kind review!  We're thrilled to hear you love our bras, and we're so glad the 20% discount helped you purchase the exact style and color you wanted without having to wait for a sale.

We truly appreciate your support, and we hope you enjoy your new bra! 💙

Rated 3 out of 5 stars

Site was confusing

Site was confusing. I forgot to enter my code to get my first time 15% off. Should have gotten it automatically. I guess that's my fault. I ordered 2 different bras to see which style I prefer. I'm not confident the size was right.

15 July 2026
Unprompted review
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Reply from Honeylove

I understand how disappointing that feels, Renee—missing out on your first time 15% discount and feeling uncertain about sizing can take away from the excitement of ordering.

Please reach out to us directly with your order details and the promo code you received so we can review it and make sure the discount is applied properly. We’ll also be glad to help guide you with sizing or exchanges once your bras arrive so you can find the style that works best for you. 💙

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. You provided how to measure for the correct size which was so helpful. I also received a 15% coupon which sealed the deal. I am very excited to get my order and doing business with you in the future. Thank you.

15 July 2026
Unprompted review
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Reply from Honeylove

Hi Karen,

Thank you so much for your wonderful review! We're delighted to hear that our sizing guide made it easy to find the right fit and that the 15% discount helped make your decision even easier.

We hope you love your new Honeylove pieces when they arrive, and we truly appreciate your support. Thank you for choosing Honeylove—we look forward to serving you again in the future! 💙

Rated 3 out of 5 stars

confusing

confusing - indicated 38DD but after answering questions it tried to change to 38C...
Changed to DD and hoping it fits...

14 July 2026
Unprompted review
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Reply from Honeylove

Hi Ed! I understand how confusing that must have been—seeing 38DD suddenly shift to 38C after answering sizing questions would definitely cause concern. I’m glad you were able to adjust it back to DD, and I hope the fit works out for you.

If you find the sizing tool inconsistent or the bra doesn’t fit as expected, please reach out to us directly with your order details so we can help ensure you get the right size. 💙

Rated 3 out of 5 stars

Web site is getting too difficult to…

Web site is getting too difficult to navigate with too many offers etc. It takes away from your products and requires too much time to use. Simple is better. Check Amazon and ll bean for user friendly websites.

2 January 2026
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Reply from Honeylove

Hi Ronald,

Thank you for taking the time to share your feedback. We appreciate your honest thoughts and understand how too many offers and pop-ups can make navigating a website feel overwhelming.

Our goal is to make shopping as simple and enjoyable as possible, so your comments are valuable. We'll be sure to share your suggestion with our team as we continue working to improve the website experience. Thank you for helping us do better, and we hope to provide you with a smoother shopping experience in the future. 💙

Rated 5 out of 5 stars

Web site it great to order

Web site it great to order, very easy. Just wish we had more discounts, it can get pricey.

13 March 2026
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Reply from Honeylove

Hi Brian, thank you so much for sharing your positive experience with our website!

I’m sorry to hear that you’re looking for more ways to save, and I appreciate your feedback regarding the price. If there’s anything else I can help you with, just reach out! 💙

Rated 4 out of 5 stars

Largely positive

After very frustrating initial experience with the Chatbot, later interactions with Customer Service via email were excellent. Fast, responsive and helpful- very satisfied with the outcome. The Chatbot however is in need of serious review.

7 July 2026
Unprompted review
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Reply from Honeylove

Hi Eileen,

Thank you for taking the time to share your experience. We're sorry to hear your initial interaction with our chatbot was frustrating, but we're so glad our team was able to turn things around with fast, responsive, and helpful support.

We truly appreciate your feedback about the chatbot and will share it with our team as we continue working to improve the experience. Thank you for giving us the opportunity to make things right, and we're delighted you were satisfied with the outcome. 💙

Rated 2 out of 5 stars

Shopping experience was confusing

Shopping experience was confusing - within the page for one bra model, there were multiple style selections that seemed to be the same as other bras with different names... Eg if I opened one tab with the V neck crossover bra, and another tab with regular crossover bra, they both showed 4 options for different padding levels or styles, but some of those styles were the same as available on the page for the different neckline. Like if I picked the padded cups for the v neck bra, it was no longer a v neck but was instead now the regular neckline's padded option. If there isn't actually a padded V-neck, then don't list the padded option for v neck, only list the padded option for regular neckline so I understand what my options actually are and don't accidentally order duplicates or get frustrated not understanding the options.

14 July 2026
Unprompted review
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Reply from Honeylove

Hi Sarah, thank you so much for bringing this to our attention!

I am genuinely sorry to hear that our website experience felt confusing, and I appreciate you sharing this valuable feedback regarding our bra style and padding options so we can work to improve our site for you. You can reach out to our customer service team if you need any kind of clarification, we're here to assist you! 💙

Rated 5 out of 5 stars
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Reply from Honeylove

Hi Ana, thank you so much for sharing your lovely feedback with us!

I am so thrilled to hear that you are enjoying your order, and I truly appreciate you taking the time to let us know how much you love it! 💙

Rated 5 out of 5 stars

While i’ve just ordered and can’t…

While i’ve just ordered and can’t comment on garments the ordering process and information to help order as accurate as possible was very succinct.

15 July 2026
Unprompted review
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Reply from Honeylove

It’s great to hear that you found the ordering process clear and the information easy to follow—that kind of straightforward guidance makes a big difference when choosing the right fit.

I hope the garments live up to your expectations once they arrive, and if you ever need help with sizing or exchanges, please reach out to us directly—we’ll be happy to assist. 💙

Rated 4 out of 5 stars

Well

Well, of the three cloudlift options, I picked pushup. I have no idea if that's what I got, because cart nor receipt indicates which! Also I got a 10% code R-A-KH637J3 but there was no where to apply it in checkout process. So, that's unfortunate. I hope I get what ordered but who can tell!

10 December 2025
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Reply from Honeylove

Hi Mark, thank you so much for sharing your experience!

I’m sorry to hear that you’re having trouble verifying your order details and applying your discount code. We’d love to help make this right for you! Please do not hesitate to reach out to our team so we can sort this for you. We look forward to hearing more from you soon!💙

Rated 1 out of 5 stars

I didn't get a chance to input my 15%…

I didn't get a chance to input my 15% off promo code

14 July 2026
Unprompted review
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Reply from Honeylove

Hi Suzanne, thank you so much for your feedback!

I’m sorry you weren’t able to apply your 15% promo code at checkout—that’s frustrating. Please reach out to us directly with your order details and the promo code you received so we can review it and make sure you get the discount applied properly. 💙

Rated 5 out of 5 stars

I love the product just wish they made…

I love the product just wish they made the tank tops cooler as I live on a tropical island and often it is too hot to wear them

17 September 2025
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Reply from Honeylove

Hi Mary, thank you so much for reaching out and sharing your feedback with us!

I’m sorry to hear that the tank tops have been a bit too warm for your tropical climate, but I really appreciate you letting us know. Our design team is always working hard on new garments I'm confident will catch your eye; definitely stay tuned! 💙

If there’s anything else we can help you with, just reach out!

Rated 3 out of 5 stars

First time ordering

First time ordering. The sizing "help" was not very helpful. Since I declined to share both my email and phone number I was unable to take advantage of a coupon code. The website says std shipping is free but then adds a $8.35 'safe delivery' fee. We will see.

14 July 2026
Unprompted review
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Reply from Honeylove

Hi Cindy, I’m so sorry to hear that your experience with our sizing tool and checkout process was frustrating!

Regarding the shipping, our standard shipping is free on orders over $100, and the fee you saw is for our optional Package Protection, which helps cover your order against damage, loss, or theft—please let me know if I can assist you with anything! 💙

Rated 2 out of 5 stars

Not enough support

I tried your crossover bra without an underwire, and it didn't provide enough support. The bottom band didn't seem to be wide enough to support my old DDs. Everything else seemed ok. I returned the two I purchased. I may try the new underwire one that you are offering.

14 July 2026
Unprompted review
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Reply from Honeylove

Hi Kimberly,

Thank you for taking the time to share your feedback. We're sorry to hear the CrossOver Bra didn't provide the level of support you were looking for. We understand that support needs can vary, especially for a DD cup, and we appreciate you giving it a try.

The new underwire style may indeed be a better fit for the level of lift and support you're seeking. We'd also encourage you to reach out to our Customer Support team. We'd be happy to discuss your fit concerns and recommend the style and size that best match your needs before your next purchase.

We truly appreciate your feedback and hope we have the opportunity to help you find a bra you'll love. 💙

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