I like your products but the last I ordered didn't fit well and after I wore it a few times and came to that conclusion, it was past your return time. I'm gonna try this different size and see if th... See more
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We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
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I have been a client of your products and always had a great experience. My last order I just purchased , one of the black bras did not come with the bra extension. I also ordered the panties bundles and also the black panties although it said medium, it seems stretch out.
This is the first time I have an issue with my order.
I hope my next order I don’t encounter any issues. It’s very disappointing, I love the product!

Reply from Honeylove
Discussion with a real person.
The product is made with top quality fabrics. Exchange is extremely easy. No cost to you.
This is an honorable company. I will continue to do business with them.

Reply from Honeylove
I have ordered twice from Honeylove and both times decided to return the products because they didn't work for me. The customer service responded that I should keep the product or donate it to a charity, and I got my money refunded. I will continue to shop their website.

Reply from Honeylove
Website is eady to use, information is clear. The only problem is I put in a new customer 15% discount that didn't show up when I completed the order
Update 7/16- I hope the bra is as good as Customer service
My discount was applied right away Very pleased with this company so far

Reply from Honeylove
Easy to navigate.
What would be most helpful is a chart comparing your different style bras and so many of your pictures are large sized - you need more smaller sized women. Or maybe that’s not your audience.

Reply from Honeylove
I love your bras but retired last year and can only afford to buy them on sales. After I browsed a few times you sent a coupon for 20% off so instead of having to wait for a sale when sizes and colors are limited I was able to buy the exact item I wanted

Reply from Honeylove
Site was confusing. I forgot to enter my code to get my first time 15% off. Should have gotten it automatically. I guess that's my fault. I ordered 2 different bras to see which style I prefer. I'm not confident the size was right.

Reply from Honeylove
Ordering was easy. You provided how to measure for the correct size which was so helpful. I also received a 15% coupon which sealed the deal. I am very excited to get my order and doing business with you in the future. Thank you.

Reply from Honeylove
confusing - indicated 38DD but after answering questions it tried to change to 38C...
Changed to DD and hoping it fits...

Reply from Honeylove
Web site is getting too difficult to navigate with too many offers etc. It takes away from your products and requires too much time to use. Simple is better. Check Amazon and ll bean for user friendly websites.

Reply from Honeylove
Web site it great to order, very easy. Just wish we had more discounts, it can get pricey.

Reply from Honeylove
After very frustrating initial experience with the Chatbot, later interactions with Customer Service via email were excellent. Fast, responsive and helpful- very satisfied with the outcome. The Chatbot however is in need of serious review.

Reply from Honeylove
Shopping experience was confusing - within the page for one bra model, there were multiple style selections that seemed to be the same as other bras with different names... Eg if I opened one tab with the V neck crossover bra, and another tab with regular crossover bra, they both showed 4 options for different padding levels or styles, but some of those styles were the same as available on the page for the different neckline. Like if I picked the padded cups for the v neck bra, it was no longer a v neck but was instead now the regular neckline's padded option. If there isn't actually a padded V-neck, then don't list the padded option for v neck, only list the padded option for regular neckline so I understand what my options actually are and don't accidentally order duplicates or get frustrated not understanding the options.

Reply from Honeylove
While i’ve just ordered and can’t comment on garments the ordering process and information to help order as accurate as possible was very succinct.

Reply from Honeylove
Well, of the three cloudlift options, I picked pushup. I have no idea if that's what I got, because cart nor receipt indicates which! Also I got a 10% code R-A-KH637J3 but there was no where to apply it in checkout process. So, that's unfortunate. I hope I get what ordered but who can tell!

Reply from Honeylove
I didn't get a chance to input my 15% off promo code

Reply from Honeylove
I love the product just wish they made the tank tops cooler as I live on a tropical island and often it is too hot to wear them

Reply from Honeylove
First time ordering. The sizing "help" was not very helpful. Since I declined to share both my email and phone number I was unable to take advantage of a coupon code. The website says std shipping is free but then adds a $8.35 'safe delivery' fee. We will see.

Reply from Honeylove
I tried your crossover bra without an underwire, and it didn't provide enough support. The bottom band didn't seem to be wide enough to support my old DDs. Everything else seemed ok. I returned the two I purchased. I may try the new underwire one that you are offering.

Reply from Honeylove
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