Hone Health Reviews 

12,359
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,592 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable, professional, and kind medical staff for taking the necessary time to listen carefully and thoroughly explain personal health treatment plans. Consumers also find the online platform extremely convenient and easy to use for scheduling regular lab testing and receiving prompt medication shipments. However, some customers also noted unexpected hidden costs, complicated administrative procedures, and occasional difficulties with customer support communication. A small group of people felt that certain medical treatments did not meet their long-term expectations or experienced frustrating issues regarding specific prescription requests.

What people talk about most

Staff

Customers report a high level of satisfaction with the medical staff, highlighting their knowledge,... See more

Service

Consumers find service to be positive, highlighting convenient telehealth consultations, comprehensive lab... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that team members are responsive and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy and convenient the process... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings about their experiences. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My physician is fantastic and it feels like he's Bn on my side. I started TRT for mental health reasons and Dr Fritz bears that in mind when we discuss my lab results whilst also making me aware of... See more

Rated 5 out of 5 stars

When I signed up for the 'Hone' biomarker testing, I had no idea what to expect. My entire experience so far has been hands down - awesome. From the blood draw to my consult with Dr. Feinsten, I can't... See more

Rated 5 out of 5 stars

I absolutely LOVE my Dr and HONE makes it soooo easy to get what you need to feel like yourself again. You do regular blood tests and telehealth with a Dr to keep everything in the right range. Medica... See more

Rated 5 out of 5 stars

Hone has the best doctors and communications platform. Dr. Natalie is very attentive and offers great advice. She updates my treatment plan accordingly and it has resulted in near-perfect labs. I a... See more


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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4.8

All reviews

(12,359)

4,438 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing care and personal attention to my treatment!

Lab results get broken down in a way that’s easy to understand, and specific next steps to further optimize my treatment. There’s never been a question that hasn’t been answered, and the personalized care and attention is amazing!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

I felt seen!

I met with Dr. Wendy Eskew yesterday, and we spent nearly an hour talking through the complications I’ve been experiencing with menopause and aging. I finally felt like someone with real expertise truly understood what I was dealing with. She listened, offered actual solutions and gave me clear action steps. I left feeling heard, seen and genuinely relieved—which is exactly what you hope for from a doctor.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Hone made HRT so easy

Hone made HRT so easy. Get my meds on time and they keep on top of all my blood work to make sure I’m getting the max benefit. More affordable than anything local.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Dr. Glen Feinstein!

Thank you Dr. Feinstein for reviewing my full lab panel and going through each abnormality in my testosterone, iron and thyroid levels together. I really value the time you took to educate me and create a full care plan for addressing my exhaustion, anxiety and hair thinning symptoms along with my hope to get pregnant in the near future. It's great to finally get answers after struggling these last 18 months postpartum. I'm so glad I finally made the appointment greatly appreciate getting connected to you and your expertise! Thank you!!!!!

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Does not respond to messages and they…

Does not respond to messages and they do not give you another way to contact them. Not sure how to correct an issue I am having.

15 August 2026
Unprompted review
Hone Health logo

Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

Rated 5 out of 5 stars

Dr. Gilmore

Dr. Gilmore was very knowledgeable and personable. I felt very comfortable sharing my issues and would highly recommend her to others.

19 August 2026
Unprompted review
Rated 1 out of 5 stars

High Protein Would’ve Been Cheaper 💪

My experience with Hone was mixed. I went in thinking treatment would give me lasting long-term benefits, but I later realized the testosterone increase from medication is generally only while you are taking it. My testosterone was not extremely low to begin with, and after starting treatment my estradiol increased, which caused me concern.

In my opinion, unless your testosterone is truly low, especially under 300, I would first focus on basics like a high-protein diet, weight loss, strength training, better sleep, and getting full labs through your primary care doctor before using a subscription hormone service.

Hone may be helpful for some people, but for me, I wish I had focused on diet and lifestyle first instead of starting medication.

19 August 2026
Unprompted review
Hone Health logo

Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

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