Hometec UK Reviews 203

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the entire process pleasant and efficient. Many people highlight the exceptional service, noting the team's hard work, tidiness, and prompt resolution of any issues. Consumers are particularly impressed with the high quality of the products, including windows and doors, and the excellent standard of installation, which often leaves properties clean and tidy. However, some customers have experienced issues with product quality, specifically mentioning failing locks and shattered glass in bi-fold doors, leading to unexpected repair costs. A few other people also felt that the installation process took longer than expected due to fitters arriving late and leaving early.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently praising the efficiency and professionalism... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality... See more

Product

Reviewers mention positive feedback about the product. Customers are consistently thrilled with the quality... See more

User experience

People report positive experiences with the overall user journey. Customers describe the process as 10/10,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial contact to final instalment I have been so impressed. Every member or staff has been so professional and assertive from start to finish and I am over the moon with the final product. Spec... See more

Rated 5 out of 5 stars

People are quick to complain when things go wrong, But I would like to say that the lads Joe & his colleague who fitted our door were curtious professional clean & tidy & above all done a realy good... See more

Rated 5 out of 5 stars

We always purchase locally when we can, and it didn't disappoint, from the start viewing the product and to see how it all worked,covering aspects of quality security and style and design, thank... See more

Rated 5 out of 5 stars

We are very pleased with our new windows and door. The guys worked extremely hard in the very hot weather. They were professional and left our property clean and tidy after the work was finished. Ther... See more


Company details

  1. Window Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Avoid at all costs!!

I was unlucky enough to buy a house where Homtec had fitted a number of Bi-Fold doors. They refused to transfer the warranty despite the doors being barely 4 years old. (Mar 2021) Since moving in I have had 2 locks fail resulting in large locksmith bills and one of the panes shatter for no reason which shouldn’t happen on good quality glass. I have also replaced the remaining windows in the house and I am very glad I didn’t use this company of this is level of quality!!
The previous owner put these in so they have not transferred the warranty despite what they claim!

19 June 2025
Unprompted review
Hometec UK logo

Reply from Hometec UK

Hi Mr Wall, firstly the bifold doors you are referring to are 5 years old, not 2 as you are stating. You are also the third owner of this property and we transferred the guarantees to the second owner and do not transfer guarantees more than once. We have quoted you to carry out the repairs to the doors and offered to book in a date to do this but you declined.

Rated 5 out of 5 stars

Hometec window replacement.

Hometec kept us up to date with developments around the instalment due to issues with some glazing.
The two guys doing the work were excellent.
We are totally satisfied with the finished product.

9 June 2025
Rated 5 out of 5 stars

Absolutely thrilled with our windows

Absolutely thrilled with our windows. The workmen did an amazing job, very prompt and tidy and even when there was a slight issue with one window they addressed it and was sorted promptly so ensure they left it perfect. Can’t recommend them enough - from start to finish was 5 star service.

20 May 2025
Rated 5 out of 5 stars

Russel - 5 *****

Russel arrived promptly, standard of works to repair hole in bathroom tiling, was flawless. Russel was courteous and informative, when the operative Russel had completed the required works everything was left clean and tidy
All round great service! Would definitely recommend

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Local Professional Company ...

We have been so thoroughly impressed with your professional service and the product.

We have been pleased with every aspect of the Hometec experience. The entire team have been fantastic from beginning to end. Please pass our thanks to the team, in particular Jason, Tony, and of course, Terry, Nicola and Jay.

When we first approached Hometec, we had a vision in our mind what the end look would be - What Hometec have delivered has exceeded our expectations. It's exactly the look we were hoping for—and more.

A very professional company, that are always there to answer any questions, everyone has been so professional and courteous, we will certainly be recommending Hometec – Thank you - Tracy & Lee.

8 April 2025
Rated 5 out of 5 stars

Excellent work, Joe and Jordan

Well done to your team .. Joe and his son Jordan. Put our windows in with Care and consideration their work was clean and tidy every bit of rubbish was taken away. As for the windows we couldn’t have asked for better service windows look great. I’ve had so many compliments and have been asked where we bought the windows from we would certainly recommend them. Well done, Hometec Uk for such good service 10 out of 10

31 March 2025
Rated 5 out of 5 stars

Thanks hometec lovely job done

Purchased our lovely 4 panel bifold doors from hometec super happy with the door great experience from start to finish great staff from the office guys to the fitters very attentive.
Had the door adjusted today by Joe what a lovely guy now’s how to represent the company and definitely now’s his job very well. Thanks Joe for a super job done.
Thanks hometec for being there 👍

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

On time , experienced polite and friendly and helpful fitters.... Very quick, very quiet and very fast.... FABULOUS PRODUCT, so very pleased and happy with my new French Doors. This company was recommended to me and everyone was right 👍 HIGHLY RECOMMEND THIS COMPANY..

26 March 2025
Rated 5 out of 5 stars

HAPPY CUSTOMERS

VERY PLEASED WITH THE QUOTE AND WORKMANSHIP ON THE WINDOWS AND DOORS I RECENTLY HAD INSTALLED ON MY PROPERTY

14 March 2025
Rated 5 out of 5 stars

Great service

Great service, surveyor was prompt to do survey. Pricing and quote was clear (snd good value compared to competitors). Installation team were prompt and very professional. Delighted with the end result and how much more light the new patio door brings in!

20 February 2025
Rated 5 out of 5 stars

Hometec has made a new window frame and…

Hometec has made a new window frame and delivered to me,just because I found a small fault which could have been rectified. The first frame was scrapped and the new window will be installed tomorrow.
Am happy and would recommend Hometec to others.

8 March 2025

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