HomeShredUK Reviews 

164
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Easy to use, purchased x2 bags for my papers, at a later date when I had filled the bags I then went back to the website to pay and book for the bag collection. Dates are offered at the time of paying... See more

Rated 1 out of 5 stars

Terrible service, Got the sacks Ok only to find that collection is over a month away when trying to book. Tries to use payment link and it rejected my perfectly good card three times, just a totally... See more

Rated 5 out of 5 stars

Confidential sacks delivered within 24 hours. Rang for collection Jack the driver came checked the sack amount loaded had to sign they had been removed for destruction. Very nice man courteous and h... See more

Company replied

Rated 5 out of 5 stars

Very straight forward procedure. Order bags, arrived within 2 days, load very strong paper bags which are clearly marked for size and weight. The adhesive tape on the closing flap is more than adequa... See more

Company details

  1. Shredding Service
  2. Security Service

Written by the company

Welcome to HomeShredUK, a family run business and the nations preferred choice for security shredding for householders and businesses across the UK. Since 2011 HomeShredUK have provided our secure shredding collection service for over 27,000 homes and businesses and we guarantee to keep our Clients' safe and secure and 100% eliminate the risk of identity theft. HomeShredUK guarantees your confidential paperwork is fully cross shredded within our security-approved industrial shredders and our self-sealing Eco-shred sacks are shredded whole and are NEVER opened! Our powerful commercial shredder cross shreds our Eco-Shred sacks in just seconds! (All shredded paper is fully recycled too!) HomeShredUK provides secure destruction of confidential paperwork and now, PC and laptop hard drive shredding. With identity theft at a worrying all-time high, HomeShredUK are committed to stopping identity fraud 'dead' in its tracks


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(164)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy to recommend HomeShred

Happy to recommend HomeShred to everyone. The whole process was made simple and both sent the confidential waste bags and picked them up, promptly and on time. I also got the certificate of destruction the same day. Would definitely use this company again.

26 February 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you for this brilliant review and we looking forward to helping you again soon.

Rated 5 out of 5 stars

Very secure way of disposing of…

Very secure way of disposing of confidential waste - I had a lot of waste after clearing my mother’s home and this was by far the easiest and safest way to do so. Booking is easy after purchasing bags - kept informed of collection date and time and a call from the driver to confirm collection time. Highly recommended - email confirmation of destruction provided

4 March 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you for this review and we are so pleased you had such a good experience with us.

Rated 5 out of 5 stars

Very easy process

Very easy process. Good communication from the company. 5 good size bags of domestic papers disposed of for a very reasonable price.

6 March 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you for this review. Thank you for using HomeShred

Rated 5 out of 5 stars

Fantasic customer service from…

Fantasic customer service from answering queries, reasonal prices, keeping updated of pickup dates and times. Most of all cheerful staff. Have been using HomeShred for years and unlike other companies service still good. Keep up the good work

7 March 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you so much for this amazing review. Its lovely to hear that the customer service was brilliant for you we have a really good team here.

Rated 5 out of 5 stars

Great service

Great service, bags came when expected, booking process for collection on time.
Very nice people to deal with

7 March 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you for using HomeShred and for this review we are grateful for it.

Rated 5 out of 5 stars

Easy to book a collection online

Easy to book a collection online, was able to add to it too.
Received email the day before, giving a 2-hour time slot.
Driver arrived on time, very friendly, took everything away very quickly.
3rd time I've used this service, been excellent every time - Thank You!

7 March 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you for this brilliant review. Thank you for using HomeShred.

Rated 5 out of 5 stars

Peace of Mind, Safe, Secure, Shredding.

From 1st contact, to collection, and the secure shredding, the entire operation was seamless.
A very efficient service, and reasonably priced, they saved Me a lot of time trying to do it all myself.
I will book them again with confidence.
Highly recommended. Mr J.F. H. Sutton England

31 January 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you so much for the review and we look forward to helping you again soon.

Rated 4 out of 5 stars

Everything went according to plan

Everything went according to plan - ie dates/timings and efficiency!
The only slight issue was that the bags were difficult to keep stuck down, so had to improvise with a stapler!

15 January 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you for this review, will pass on about the Sacks and thank you for using HomeShred.

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Great communication and reasonable cost.

1 February 2024
Unprompted review
HomeShredUK logo

Reply from HomeShredUK

Thank you for this great review, and thank you for using HomeShred.

Rated 2 out of 5 stars

Be wary!!

It is not that obvious from the advert that there is a collection fee in addition to buying the bags. For 5 bags they are £4 each. The bags come with poor quality adhesive and needed to be taped to avoid them opening.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Utterly useless. Have been trying to arrange a collection since May with no success but this company never answers their phone, never calls back if you leave a voicemail, and the email address bounces back as if they’ve gone out of business.

25 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered two sacks which were delivered by Royal Mail very quickly. The lady in the office was very helpful, and used to helping people like me who have never used a service like this before. Up until this point I'd got fed up with using the shredder I'd bought as I was almost over-whelmed by all the stuff I'd accumulated over some 30 odd years.

I was quite surprised at how much each of the sacks took with careful filling (keeping the documents flat), and still had some spare space when I'd finished. I was also pleased to find that they accept hardback notebooks, too, but only the ones with glued spines.

When full I phoned their office back and within a few days Dan arrived at the agreed time, and the sacks were gone.

A day or so later I got my certificate of destruction by email.

I will certainly use HomeShred again, if I ever find I have a pile of documents to get rid of safely.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

Easy and efficient

V easy. I’m a returning customer. I’m always amazed at how much the bags hold. V easy collection once I decided I’d finished the file clear out.

28 November 2022
Unprompted review
Rated 1 out of 5 stars

Complete Lack of Communication

Sacks delivered on time and if high quality but that’s about the best I can say about this company, since they ignore all email communications making it impossible to change the date of collection. Abysmal customer service.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Brilliant! I have a home office and generate a lot of confidential waste. I filled 10 bags, sealed them, had them collected on time and taken away for shredding. The bags stay sealed throughout the shredding process so I have no concerns about trusting confidential details will remain confidential. Easy as that. The communication from the company was clear throughout the process and I will definitely use them again.

28 July 2022
Unprompted review

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