Home Selling Expert Reviews 

258
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, patience, and empathetic approach, making them feel understood and supported. Many highlight the excellent service, noting that the advice provided is clear, unbiased, and tailored to their unique situations, without any pressure to commit to services. Reviewers frequently commend the customer service for being generous with time, offering valuable insights, and providing practical steps that empower them to move forward confidently in their property selling journey. The company is often described as professional, effective, and successful, with many feeling that their interests were properly represented and that complex processes were managed diligently.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their helpfulness, professionalism, and extensive... See more

Service

People report positive experiences with service, often highlighting the non-pushy and integrity-driven... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

Matt provides the sort of advice that I always wanted from an estate agent but never received. He was clearly well-prepared before our call and knew the details of my property and the surro... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

5.0

Excellent

TrustScore 5 out of 5

258 reviews

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No recent history of asking for reviews

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5.0

All reviews

(258)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

I got in touch with Matthew Cooper for house sale advice

I got in touch with Matthew Cooper for a telephone conversation about the sale of my house after he left me an offer of a free advice session. He was brilliant! So knowledgeable about the housing market and the business of selling houses. The inside advice he gave me on selling my house was tremendous. I feel I have really had the wool pulled over my eyes by estate agents up until now and feel I now know how best to deal with the situation. I would recommend a chat with him unreservedly if you are selling your property

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Advice

Just had a wonderful conversation with Matthew. He listened and provided excellent advice on a complex property situation. He also put me in touch with the relevant, trustworthy people who could potentially help. I am so grateful for his honest, constructive and kind advice.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Selling options

Had a very informative discussion with Matt exploring the different ways of selling my house and the relative merits of each. He took time to listen and tailored his responses to my situation.
I found his input most helpful and would recommend his services.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

I had a good chat with Matthew about…

I had a good chat with Matthew about the plans for my properties. He was so helpful and gave me lots of great advice. Once I decide on the way forward he’s left the door open for me to go back and talk again, with the option of handing him the reigns and doing all the leg work for me. That was something I asked whether they offer rather than him telling me so definitely no hard sell 😊 Thank you so much. It’s a weight off my mind knowing that I don’t have to handle everything myself.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

The options

Found by accident and impressed by website with alot of information. Followed it up and booked a phone call. Explained the situation in detail. Mathew then laid out the options and figures one could expect in each case. This was a great help to move forward the sale.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Very useful conversation

Very useful conversation, no hard sell. Would definitely recommend speaking to him if you want a completely unbiased opinion on the best way forward. Very knowledgeable with everything to do with buying or selling.

23 July 2024
Unprompted review
Rated 4 out of 5 stars

Competent and helpful

Matthew appered knowledgable and competent in the guidance provided. Whilst none of the information provided was a surprise to myself, the opportunity to discuss options and thoughts with Matthew was helpful. He was interested in context and provided supportive thoughts and comments. I recommend him if you require assistance in home selling options.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Great advice!

What can I say, having Matthew listen to our issues regarding selling our parents house, is like having a family member who is in the house selling business!
There's no hard sell, just good knowledgeable advice from someone who know's the industry inside out.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Great professional

Matthew has been really helpful with his advice. He listened carefully to our need and give us his independent perspective.
He is very competent and comes across very professional.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Matthew is a competent home-selling expert

Matthew is a competent home-selling expert, he was able to access the information I gave him very quickly and provide really good advice about my options, which made sense. Matthew put my mind at ease in terms of the best way forward in selling my property. There was no hard sell, and I now feel confident with the steps I am taking to secure a sale.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Matthew called on time as organised and…

Matthew called on time as organised and I was so grateful for the realistic and straightforward advice given. Whilst there wasn't much Matthew could do to help our particular situation having his insight into the next steps was really valuable, he's really knowledgeable and experienced in the industry and really understanding.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Impartial Home selling advice

16-7-24: Impartial home selling advice:
I was given advice that was informed,methodical, practical, and related to my geographical area, (he checked online as he was relying advice).
I felt positive, and have a definite plan going forward.
thankyou, Matthew!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazingly helpful, honest and straightforward advice!

Matthew called exactly on time, as arranged and as promised. Plenty of email support to remind me, too. Fantastically helpful, honest and straightforward advice, which we will certainly take on board and adapt our strategy. Even more grateful as it wasn't going to 'sell' anything Matthew could offer. So glad I had the conversation - cannot recommend highly enough!!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

The most amazing company with so much knowledge!!

After a referral from a friend that had used Matt’s expertise in the past I made the call. It’s the best call I’ve made in a long time! My house had been on the market over a year and I was really worrying about keeping payments up with the cost of living and having recently been widowed.
Matt offered me a few options that didn’t necessarily mean I used his services. There was no hard sell. He talked me through and then sent me through all details of what he could offer me. We had a really good chat over a few phone calls as initially I was wary. There was the most simplest contract to sign which also explained how I could pull out at any point with no charges.
Once signed I was introduced to Kirsty who was going to be my point of call and would help with the sale. Well, she certainly did that! They went for the hard sale with 2 estate agents and within a very short space of time I had viewings. These had dried up before with just letting the estate agent deal with it. But, not only viewings, I had offers. Then it was me making the decisions of who to go with.
Kirsty was in touch with me every step of the way. She really took the reins and I felt as if I could sit back and just leave everything up to her. The pressure is really off when you accept their help.
The smallest thing and she was on the phone to me letting me know.
Communication is key and this company really go the extra mile.
I will 100% use this company again when I want to sell a property, I won’t even go to an estate agent, straight to Matt!
Thank you so much for your help as without you guys, my life would probably be so different

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Invaluable, Impartial Advice from Matthew

Matthew gave invaluable impartial advice on alternative routes to sell our home which has been on the market for ages without much interest. Matthew gave very professional, practical suggestions on how to move forward to achieve a sale without resorting to auctioneers or a house buying type company. He is very knowledgeable, friendly, and spent a lot of time explaining options. Most importantly he came up with a solution. I believe that thanks to Matthew we will now achieve a sale.
Matthew gave his advice and time for free; a rarity these days! I’m truly grateful to him and recommend him unreservedly

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Very informative and excellent service

Matthew was excellent and provided very useful information at a time where we were unsure where to go with the property. His advice helped us clarify our position and what was the best route for us to go down.
He allowed the time for us to explain our situation and what we needed, he also appeared to have done his research before and had a grasp of the property we were discussing.
Would definitely recommend use of this valuable expertise.

5 July 2024
Unprompted review

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