Home Selling Expert Reviews 

259
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly knowledgeable and generous with their time, offering clear and practical guidance. Many appreciate the unbiased, non-pushy approach, receiving valuable advice tailored specifically to their unique situations without any pressure to commit. Reviewers highlight the exceptional service, noting how the team actively listens to understand their circumstances and provides insightful plans of action. The company is commended for effectively managing the selling process, proactively keeping things moving, and achieving successful outcomes for clients.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their helpfulness, professionalism, and extensive... See more

Service

People report positive experiences with service, often highlighting the non-pushy and integrity-driven... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

Matt provides the sort of advice that I always wanted from an estate agent but never received. He was clearly well-prepared before our call and knew the details of my property and the surro... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

5.0

Excellent

TrustScore 5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(259)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wealth of Knowledge

Spoke to Matthew this afternoon about an issue that I wanted to clear up before I put my property on the market.He took time to explain my options and a plan to go forward.Hopefully my home will sell okay but if it doesn’t he has promised to give more advice at a future date.
Really decent guy and more than helpful

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Matthew and Kirsty are the best

Matthew and Kirsty are the best! Honestly, cannot thank them enough for their patience and calm intervention with our house selling situation. We had gone through two estate agents and were about to give up all hope when we reached out to Matthew and had our consultation in early September. We started the process with Kirsty but had a last minute unicorn buyer come out of left field with our second estate agent so we did not get the chance to go through to the finish line with the team but we almost regret we hadn't because we still took WAY longer than we would have had Kirsty been on the case, either way a great result and I HIGHLY HIGHLY recommend ANYONE needing to sell their house properly go through the team here, the service is second to none, really!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

So much useful information in 15 mins

So much useful information that was well laid out by Matthew. He curated my phone call with him to my needs, not just general knowledge.

I spent the day before my call with Matthew reviewing every inch of his website. I wanted to be prepared. Matthew really surprised me, he had so many valuable suggestions. His phone consultation was the icing on the cake! Cannot thank him enough for providing such a valuable service.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Stuck in a rut.

House has been on the market for just short of two years. Not desperate to sell, but only had two offers since going to market.
Changed estate agents early in 2024 and finally had an offer in Oct 24 which we accepted, unfortunately chain broke further down the line.
Wanted to explore alternatives on selling our property, so contacted HSE. Matthew walked us through all plausible options.
We will put his advice into action ASAP.

Really useful tele con. Highly recommend.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and trustworthy

I contacted Home Selling Expert as I was looking into potentially selling my flat via auction and needed advice. Matthew phoned me as scheduled and was INCREDIBLY thorough and helpful. He listened to me explain everything (which was a lot!), then talked through all available options with pros and cons for each. I've come away with a different idea of how to sell my flat, knowing it's by far the most sensible option for what I need.
I really want to emphasis how carefully Matthew listens, and how honest and genuine his advice is.
It's not often I deal with a company and come away with such a positive impression.
Many thanks Matthew for your phone call this afternoon!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent unbiased advice

Matthew communicated really well and called exactly when he said he would. I needed advice on selling my rental property and Matthew went through my options, and advised the best route. His knowledge was very good, and he gave me honest and unbiased advice, there is absolutely no ‘hard sell’ and he gave his time freely. I would thoroughly recommend speaking to Matthew if you are considering selling your property.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice

Arranged a call from Matthew via his website, he called on time and gave excellent, unbiased advice. He is extremely knowledgeable concerning the different methods of property selling. I would not hesitate recommending contacting Matthew if you need good sound advice

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice! Truly grateful...

I echo the statements left here already. Matthew took the time to go through all of the details around my house selling issues and methodically went through each one to see where improvements could be made with incredibly helpful suggestions. All of this as free unbiased advice. i very much appreciate his insight and I highly recommend him to anyone looking to sell their house in the best way possible.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Matthew listened without judgement and asked only necessary and insightful questions. I was impressed with his considerable knowledge of the different methods of selling property. He then gave me unbiased free advice explaining all my options with no hard sell. Spending fifteen minutes with Matthew has probably saved me thousands of pounds and considerable disappointments.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional, empathetic and genuinely interested in providing real advice!!

Matt called as per scheduled time, was most friendly and sought to gain as much insight into my circumstances so as to enable him to provide a focused overview of feasible options, including why some should be discounted. Also, provided considerable assurance in relation to recommended next steps, and key considerations to progress matters. Very professional, exceeded allocated time and genuinely showed empathy and understanding based on his extensive experience. Most valued and would recommend anyone to have a call with Matt! Thank you.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

100% Recommended

Matt called me promptly at the time arranged. It was an easy conversation and he clearly has a wealth of knowledge about the property market. I now feel I have a clear plan in my head as to how to approach selling my property. If you have any kind of non-standard property I would thoroughly recommend this service. Plus the advice is totally free, and no high pressure sales at all.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal service

Matthew was so thoughtful, so experienced and provided a wealth of knowledge and advice. Above all else his reassurance and suggestions for progression with our house sale were second to none. Cannot recommend Matthew enough for anyone who is in a predicament with their own house sale.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Invaluable

I was sceptical but chose to give it a go. I am so glad I did. Matt was friendly from the start and I was impressed with his attitude and knowledge. He talked a lot of sence and has given me clarity and a light at the end of the tunnel. Thank you again and all the best to you 🙂

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice!

Matt was informative, gave clear explanations of each of the options, and was disinterested when it came to making recommendations as to the best course of action to take. There was no hard-sell! Definitely time well spent in helping me decide how best to sell my property.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I can't thank Matthew enough for the advice he gave me today.

I have been messed around so much by my estate agent. My experience of selling my house has been beyond stressful - all down to failures by the estate agent. And the potential for losing the property I am buying and have paid out for already.

Speaking to Matthew today gave me some sanity back and he is the first person I have spoken to who was able to offer expert and honest advice.

I have gone from feeling hopeless to having a plan in place and some energy to tackle the situation and options to explore.

There are no selling tactics just options discussed from someone who actually knows what they are talking about.

If you are needing some advice, options or solutions to a situation then please have a chat with Home Selling Expert first. It is the difference between making good decisions and as I said earlier a little piece of sanity amongst an industry that can frazzle your mind and cause a lot of stress.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Professional and keen to help

We’ve just had two calls from Matt regarding selling a property. When it was clear that the first call wasn’t long enough, Matt said he would call us back once he’d done his next consultation and sure enough, he did. Even though it was Friday evening, he was generous with his time and keen to give us useful and thoughtful advice. He was honest about the extent of his expertise, not wanting to mislead us when our conversation turned to home insurance, and his advice about our particular house sale difficulties was professional and unbiased. We’ll definitely be getting in touch again. Thank you Matt.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

So grateful to Matthew for his advise. No hard sell, Matthew took the time to listen to my situation and went through all available options and at the end I had an action plan and a clear way forward. Best non bias advice that I’ve received. Many thanks can’t rate your service highly enough

14 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look