Home Selling Expert Reviews 

256
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, patience, and empathetic approach, offering clear and unbiased advice tailored to individual situations. Many people highlight the exceptional service, noting that the company takes the time to listen, understand, and provide valuable insights without any pressure to commit to paid services. Reviewers frequently mention feeling empowered and more confident after receiving guidance, appreciating the practical tips and clear options provided. The customer service is often described as professional, effective, and highly supportive, with staff actively managing processes and ensuring smooth transactions, even in complex situations.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the non-pushy and reassuring approach of... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpful, sympathetic, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Matt provides the sort of advice that I always wanted from an estate agent but never received. He was clearly well-prepared before our call and knew the details of my property and the surro... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

I had an hour long telephone call with Matthew Cooper of Home Selling Expert who listened carefully to my particular situation and gave me a great deal of advice - backed by evidence and examples. The... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

5.0

Excellent

TrustScore 5 out of 5

256 reviews

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5.0

All reviews

(256)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Consultant Call

Just had a conversation with Matthew. He was professional, polite, considerate and very helpful in his recommendations. He took me quickly from confusion to clarity in my situation. No hard sell and totally transparent. Would recommend Matthew without any hesitation.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

My house was on the market for 9 months…

My house was on the market for 9 months with a single agent, during which time I accepted 2 offers which subsequently collapsed for different reasons, but certainly in part because of the agent.
My wife had recently passed away and I so anxious to sell, that I contacted Matt for advice about putting my house into auction. Matt took time to listen to my experience and take details of my house. It was his opinion that an auction was not the suitable route for me to take, but thought that he could assist me in getting a sale. I was very impressed with his passion and knowledge about selling houses and decided to give him a go.
Kirsty was assigned to my case and she was nothing short of brilliant at what she does, in addition to quite simply being a wonderful empathetic person.
I accepted an offer around two months later, but it was in a quite complicated chain. Thankfully, Kirsty kept me sane by being proactive in speaking to various agents and solicitors throughout the chain and kept me updated regularly she was always easy to contact and always responded promptly to any emails I sent to her.
Because of the complicated chain, it took around 4 months to complete my sale, but without Kirsty, I have no doubt that the chain would probably have collapsed.
My advice to anyone put off by the extra commission this assisted sale costs, trust me, Kirsty more than earned every penny. She even helped me find a suitable rental property,which was not in her remit, so that I can now take my time as a cash buyer in finding my new home.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

So grateful to Matt

So grateful to Matt, for the time he spent helping me to understand what I needed to do to get things moving on the house sale. I feel thoroughly educated in the art of selling a house and what I realised speaking with Matt is; where I thought I knew what I was doing, I really didn't have a clue. I now have the clarity that I need to move forward and get a successful sale. Can't thank you enough Matt, keep up the great work.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

A very helpful call from Matt

A very helpful call from Matt.
His expertise and advice came across with a sincere personal interest.
The video he sent reinforced, clarified and genuinely encouraged me in my effort to sell a bungalow.
I highly recommend this service.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing advice

They gave some really helpful advice with lots of ideas to help us sell our home
Really helpful ideas

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first rate service!

Matthew phoned at exactly the time arranged and the conversation was one of the most helpful I have had to date in clarifying my options. He listened carefully as I outlined my situation, didn't rush things and his questions showed that he fully understood my position and concerns. His advice has allowed me to move forward knowing that I'm on the right track which is a huge relief and at no time did he try to force me to go in any particular direction. The path just became clear during our conversation. This service is first rate! No hard sell, no coercion just excellent advice from a person who clearly knows exactly what he is talking about. Very highly recommended! Thank you Matthew!

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Useful Conversation

I had a chat with Matthew this afternoon and found it really useful. He came across as a genuine, honest guy, offering advice and going through my options. He has now sent me a video with selling tips which I will be viewing as soon as possible.
I highly recommend have a chat with him!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I have finally sold my house thanks to HSE

Following an arduous six months in 2024 of abortive sales, unsuitable viewings and general disappointment I booked a call with HSE on a bit of a whim after a quick online search for strategies to sell an unsellable house. The conversation that followed with Matt felt honest, sympathetic to my situation, and - crucially - assuring about a path forward with a proper strategy and an outcome that would be entirely driven my needs, not those of an estate agent. My "then" estate agent locked me into a notice period until October, but I'd given Matt the go-ahead anyway, and we re-launched the property in October accordingly. Fast forward to January and a very positive viewing, and suddenly the team had secured an offer. We completed last week, just eight weeks on, and I couldn’t be happier with the outcome and the way in which the entire process has played out.

I would not hesitate in recommending HSE to anyone who is either already struggling to sell their property or who would like a more "hands off" and less stressful experience - this aspect, for me, proved invaluable in allowing me to keep doing my job without considerable disruption as well as everything being kept on track without me personally needing to chase people or worry about forgetting key dates, etc.

Thank you so much Matt, and your team.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Insightful, open, honest - highly recommend

I spoke with Matt 1-2-1 a couple of times and really rate him highly. He has some really useful experience and I think the service he offers is excellent. Comes across as totally honest and won't just say something to get a sale if he can't deliver on it.

Ultimately I didn't buy the service but only because of my personal circumstances. I actually did quite a bit of due diligence and everything checked out.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

We are incredibly grateful to Matthew and Home Selling Expert

We are incredibly grateful to Matthew Cooper, the Co-Founder of Home Selling Expert, for his invaluable support, wisdom, and experience as we navigated the important decision of selling our property. His thoughtful advice and genuine encouragement gave us clarity and confidence, even when we chose to delay our initial sale.

Matthew’s deep expertise and kindness truly set him apart. He was patient, understanding, and always ready to offer guidance tailored to our needs. His insights were from his own wide experience in the property market, and they were instrumental in helping us feel informed and empowered throughout the process.

Though we postponed our sale, we remain indebted to Matthew for his generosity and professionalism. We will certainly be asking Matthew for advice in the future. We strongly recommend Home Selling Expert to anyone seeking experts who truly cares about their clients. Thank you, Matthew, and Home Selling Expert, for your professionalism, kindness, and exceptional support!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Extremely informative and knowledgeable with no obligation.

While searching for answers about selling my mother’s house through the modern method of auction, I came across Matt’s website. One of the three estate agents I had consulted described the method as hugely popular and very successful. On the website, there’s an online test to determine whether this approach is suitable. My result was a resounding “no.” Following this, I was invited to schedule a call with Matt, specifying a convenient time for him to reach me.

Matt dedicated a significant amount of time to our conversation, offering a wealth of impartial and informative advice. His expertise in all matters related to selling property was evident. Beyond being highly knowledgeable, he came across as both engaging and personable. He transparently explained his services, openly acknowledging that they aren’t cheap but emphasizing their high success rate. He also highlighted the efforts of his dedicated team, who work tirelessly to achieve one goal: selling your house for the best price in the shortest time possible.

Matt follows up by sending a comprehensive video packed with further information. Importantly, there’s no obligation to proceed. However, if you’re struggling to sell a challenging property or feel let down by an estate agent, I strongly recommend giving him a call. You won’t regret it.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Stumbling on the Home Selling Expert…

Stumbling on the Home Selling Expert website was an absolute gamechanger for me. I was super stressed and overwhelmed with trying to find the right way to sell my house - there were a number of complex issues to navigate. I was all set to go with a "we buy any house" outfit and was drawn to Matt's company as he offered the opportunity to discuss various options. After the initial call, I honestly felt that Matt had taken the time to find out what was important to me and what route would work best for me. There was no fee to pay up front, and the reassurance that if my needs were not met, I could cancel my contract gave me the confidence to go forward with Matt as I felt I had nothing to lose. In the end I had everything to gain - Kirsty seamlessly dealt with a difficult sale situation, kept me regularly updated and achieved a very realistic price for me in super quick time. Having solicitors on board, prepped and ready for sale also speeded up the process. I absolutely recommend seeking advice from this company. I felt they had my interests at heart and worked hard to achieve the very best result they could for me. I am very grateful and am very happy to recommend.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Should be award winning!!!

Just watched the follow up videos from Matthew. I feel like I am back in the drivers seat!! I have a clearer mindset and expectations are realistic. These guys should be so so proud of themselves!!! What an amazing service!! Thank you so much!!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

A 5 star service

I initially got in touch with Home Selling Expert to explore auctioning my house as I needed a quick sale. I was introduced to the Assisted Sale service by Matthew after in-depth discussions around the best way to achieve my goal. He clearly explained the service and the selling process and left an open door to any other questions I may have. I was then introduced to Kirsty who ran with the house sale through to completion. She managed everything, and crucially was always available for updates and questions. Communication was excellent as she navigated not only my estate agents and solicitors, but those involved in the chain - that was so important as the last few days before completion was hectic; I knew she was a safe pair of hands so trusted it would get done, and it was. I do not hesitate to recommend this service - Matthew and Kirsty took care of my case effectively and with kindness and I am eternally grateful to them.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Genuine free advise!

I have just come off a call with Mathew. He really is a very knowledgable and helpful person. No selling of anything. Even advised against a home buying company! Gave me lots of advice, listened to my questions and provided possible solutions around different ways to sell my property. Very rare to find a genuine person who really does offer advise for free!! Thanks Mathew.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Useful, friendly and no obligation advice

I contacted Matt after finding his website on the internet, and to be perfectly honest assumed that there would be some catch, or he would try and sell me something! I'm trying to help my mother sell her house in Wales, without much success and Matt was very helpful in suggesting some alternative options that we are going to explore. I would definitely recommend speaking with him as he clearly knows his stuff and is genuinely interested in helping people to sell their houses in an efficient way. Many thanks!

18 February 2025
Unprompted review

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