Home Selling Expert Reviews 

256
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, patience, and empathetic approach, offering clear and unbiased advice tailored to individual situations. Many people highlight the exceptional service, noting that the company takes the time to listen, understand, and provide valuable insights without any pressure to commit to paid services. Reviewers frequently mention feeling empowered and more confident after receiving guidance, appreciating the practical tips and clear options provided. The customer service is often described as professional, effective, and highly supportive, with staff actively managing processes and ensuring smooth transactions, even in complex situations.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the non-pushy and reassuring approach of... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpful, sympathetic, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Matt provides the sort of advice that I always wanted from an estate agent but never received. He was clearly well-prepared before our call and knew the details of my property and the surro... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

I had an hour long telephone call with Matthew Cooper of Home Selling Expert who listened carefully to my particular situation and gave me a great deal of advice - backed by evidence and examples. The... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

5.0

Excellent

TrustScore 5 out of 5

256 reviews

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No recent history of asking for reviews

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5.0

All reviews

(256)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Matthews advice was excellent

Matthews advice was excellent. We have had a long sale process of our property (ongoing) and I am totally fed up with it. I looked into the prospect of a quick cash sale to bring it to a conclusion. But after talking with Mathew and hearing his sound advice, he made me realise that a cash sale would not be in our interest. Thanks for putting my mind at ease.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Matthew offered a really helpful chat

Matthew offered a really helpful - and free - review of our lagging sale issues. It was reassuring to have an expert view, and that helped identify a new plan that should take us froward to the offer we need.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Honest, Impartial Advice

We spoke to Matthew after the buyer of our parent's property obtained a worrying survey and dropped out of the sale. We spoke through the options over three phone calls and Matthew recommended a way forward which we feel confident is the correct route. We now feel re-assured and would recommend speaking to Matthew if unsure. He is genuinely helpful with a great knowledge of the market.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

I talked to Matthew last week about our…

I talked to Matthew last week about our property, which hasn't received a nice offer after many viewings. This issue a bit stressed me out. Matthew listened to our situation and analysed how we could sell our property. He is very informative and makes me feel better about how it's going. I'm glad that I talked to him before deciding whether I should go with one of the offers from the home-buying company.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

I can’t thank Matthew enough!

I spoke to Matthew a couple of weeks ago as I was struggling to understand why my property wasn’t getting much interest and very few viewings. My estate agent kept blaming the market and trying to push me into auction as my only option. I was a bit hesitant to contact Home Selling Expert as I thought it might be a hard sell or have some hidden fees. I couldn’t have been more wrong! Matthew was extremely helpful, informative and understanding of my situation and his knowledge of the housing market is outstanding. He gave me some excellent advice and a link to his free video on reasons why a property might not be selling. As a result of his valuable advice I have just received an offer on my property and am hopeful of a problem free sale. I can’t thank you enough, after months of worry and stress a few wise words from Matthew has (hopefully) sold my property. You are a total star!!!

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Useful, impartial and well informed advice

We spoke with Matthew today now that our house has been on the market for ten months.
He was interested in our personal situation and gave us informatve, impartial and useful advice.
No hard sell, but some really practical suggestions to work with to move our sale forward.
Thank you Matthew
Sue W

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent insightful advice

Matthew provided excellent insightful knowledge of the market in which my property is in. He listened to all the background and took this into account to provide tailored advice and suggestions. Was a really useful call and he was very genuine (absolutely no hard sell at all …. in fact no ‘sell’ at all, just good advice). I wouldn’t hesitate to highly recommend him.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

CC. Colin

Matt listened to the situation we had with being on
the market for some time, and gave good solid advice
for going forward, would recommend a talk with Matt
to anyone with selling problems.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice

I spoke to Matthew at length, in fact 3 calls as time kept running over, but he was so generous with his time and advice. He listened carefully to the history of the property which had 5 fall throughs and took on board all the facts but also my own personal circumstances and feelings from my house selling saga. Matthew took me through all the options available, answered all my questions and detailed the pro's and con's and his recommendation. Throughout he was genuine, honest and friendly and we agreed a couple of referrals to explore to move forward. I highly recommend his service.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Unbiased advice from an expert

Very thoughtful advice based on years of property experience. I had delayed contacting Home Selling Expert worrying that it might turn out to be a 'hard sell' for certain companies. It turned out to be quite the opposite - an incredibly honest appraisal giving a much clearer picture of how to approach selling our quirky buy-to-let property with a sale just having fallen through. Thank you so much!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

A good learning experience

A good learning experience. The analytical approach to house sales was great. I enjoyed seeing data and graphs and how to use Rightmove to glean trends and stats.
Matthew has a lovely manner and is therefore very easy to talk to. Thanks very much. We have plenty to think about

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Professional and considerate service

Professional and considerate service. It was really helpful to be able to talk with Matt and gain his expert opinion on our housing situation. Would recommend this service to anyone struggling with their house move.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

What a surprise!

What a surprise it was to feel truly listened to by Mathew. It is a rare thing indeed! I booked a free consultation for advice on how to proceed with the sale of my property and was quite honestly bowled over by the integrity and genuine care and concern he offered me, followed up with a depth of experience that made me feel I could trust his advice. He fully explained the different auction processes and there was no pressure to use his recommended auction house - quite the opposite! Wholeheartedly recommend this company for anyone in need of genuine, honest advice and support.

26 May 2025
Unprompted review
Rated 4 out of 5 stars

Independent guidance in a challenging real estate market.

It was very helpful to receive a professional and independent opinion of the real estate market in our locality, during this current challenging time for property sales.
Matt analysed the various options available to achieve the sale of our home, which sits in a particular niche market, quickly confirming much of what we’d already concluded. Nevertheless, having the chance to talk through the problems and opportunities with someone who is not invested in the outcome was a refreshing change.
Matt has a friendly, frank and honest approach supported by sound industry knowledge and experience. We hope, with his assistance, for a successful outcome and would certainly recommend reaching out if you're in need of such a service.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

I am so glad I contacted this company

I am so glad I contacted this company. I was listened to and felt comfortable when discussing my situation. The advice I received rang true and has caused me to reflect in a more realistic way about selling my property

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Great advice

I was a bit dubious at first, nothing is free I thought! But Matt give me so really good advice on a situation that has proven to be massively complicated! He totally knows his stuff and there was no gain to him! Thank you

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful and knowledgeable

Really appreciate Matthew’s time on the phone and he was really invested in helping me even though he had nothing to gain. Very professional and honest approach and his follow up video made so much sense! A massive thank you for your help.

23 May 2025
Unprompted review

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