Homehold Lease Extension Solicitors & Surveyors Reviews 

483
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly knowledgeable and experienced staff for providing thorough explanations and keeping people regularly updated throughout every single stage of the legal journey. The dedicated team delivers exceptional, prompt customer service, successfully transforming a potentially very stressful lease extension into a remarkably smooth, carefree, and straightforward process. Some reviewers were happy with the fair, reasonably priced costs and transparent financial details involved in the entire procedure. Consumers additionally noted that the professionals offered invaluable, balanced advice during complex negotiations and provided beneficial free initial consultations.

What people talk about most

Service

People report positive experiences with service, highlighting a seamless and stress-free process from start... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team's exceptional... See more

Customer service

Users describe positive interactions with customer service, highlighting professional communication and... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt replies and weekly... See more

User experience

Reviewers highlight high satisfaction regarding user experience, noting that the process is completely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough, know what they are talking about, very experienced, and give you their time for anything you want to check, or need explaining. They keep you up to date with what is happening and how l... See more

Rated 5 out of 5 stars

Cannot recommend Homehold and Leasehold Legal Services (LLS) highly enough. From start to finish they have given exceptional service and no question has been silly or too small. Prompt replies and... See more

Company replied

Rated 5 out of 5 stars

Mo and the team at Homehold and LLS were most helpful and informative. I felt the fees and the cost of extending my lease were very reasonable. I was regularly updated (even when there had been no a... See more

Company replied

Rated 5 out of 5 stars

The process was very easy and carefree. Homehold and LLS manages all the steps, explaining what each step means and what is the next one. There is no back and forth phone calls, contacting with third... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Real Estate Appraiser

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

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5.0

All reviews

(483)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service

I am writing to share my exceptionally positive experience with Homehold and LLS regarding my recent lease extension.

When I initially began researching companies for a lease extension, Homehold consistently appeared with outstanding reviews. To be honest, I was skeptical, as the feedback seemed almost too good to be true. However, having just completed the process, I can confirm that their service truly lives up to its reputation.

The entire process, from start to finish, was incredibly efficient and smooth. Every member of the team I interacted with was helpful and friendly, providing timely updates at each stage. I was particularly delighted when they negotiated a lower premium than I had anticipated.

I cannot recommend Homehold or LLS highly enough. They provided excellent value for money, and I would confidently recommend them to anyone seeking a lease extension.

29 October 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for your review! Cheers, Linz

Rated 5 out of 5 stars

First class service for a lease extension

Lease extensions can be incredibly complicated but Homehold and LLS made the whole process very smooth. They kept in regular contact, explained every step along the way, and suggested and received agreement for an extension premium way below what we expected to pay. A first class service and good value for money. Thank you.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent value for money

Homehold and LLS provided an excellent service that represents superb value for money. Specifically, they combined a very competitive overall price, a streamlined ‘one-stop-shop’ valuation and legal service, with excellent and proactive communication. I would thoroughly recommend them to anyone considering a lease extension.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

We recently used Homehold and LLS to manage our lease extension, and the experience was absolutely outstanding from start to finish.

They were super clear, organised, and on top of everything.

Their communication was exceptional – we were kept in the loop at every stage, even receiving updates just to let us know they were chasing something up. That level of attention and transparency really gave us peace of mind and made the process feel much less stressful.

Everyone we dealt with was friendly, professional, and clearly knew their stuff. They made what could have been a complicated process feel smooth and manageable.

We’re so glad we went with Homehold and LLS– would 100% recommend them to anyone going through a lease extension.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Homehold offer a first rate service…

Homehold and Sasha in the Legal team kept me well informed at each stage of my lease extension. They were also very prompt in responding to all my emails and queries along the way. I couldn’t fault them, and would have no hesitation in recommending them to anyone who needs a reliable and reasonably priced professional service.

26 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Mrs Ginn! All the best, Linz

Rated 5 out of 5 stars

Excellent communication

They have excellent communication skills as they carried us along through out the process. Every process was timely.
The staff had good interpersonal relationship and were accommodating.

25 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! Cheers, Linz

Rated 5 out of 5 stars

Faster than expected, good value

The communications was great, which was really helpful in such a complex process! The price was very reasonable compared to other competitors and they were good at the premium negotiation. It was faster than we expected in the end.

25 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Ryan! Cheers, Linz

Rated 5 out of 5 stars

Efficient and professional

An exceptionally efficient and professional service with clear costing and good communication, achieving a very fair premium.

21 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review, Cheers, Linz

Rated 5 out of 5 stars

I can’t believe how stress free my…

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all work to the weekly updates on progress even if there was none the communication has been excellent. The whole process ran really smoothly and quicker than I expected and it was worth every penny that I didn’t need to coordinate with solicitors and everyone else involved just the one expert team who were amazing. Can’t recommend these guys enough

20 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Ms Hutchings! Cheers, Linz

Rated 5 out of 5 stars

Another happy customer

Thank you to the whole team for navigating me through the complicated process of renewing the lease of my flat. Thanks to all of you the process seemed very smooth and stress free.
Because of this, I would willingly recommend you to anyone in the future.

17 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you Mrs Ryle for writing this review! All the best, Linz

Rated 5 out of 5 stars

The Best

I cannot list sufficient superlatives for this company and associated solicitors. After a disastrous and expensive mistake by previous actors which resulted in the lease extension application being declined, we landed on Homehold. Now here was a whole different story. Attentive, efficient, caring, communicative and successful. The whole team made the process flow uninterrupted, at every stage we were informed of progress. There were no hitches along the way and the lease extension was achieved after a few months. What an amazing Team!

16 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Denise! Cheers, Linz

Rated 5 out of 5 stars

I have found the team professional and…

I have found the team professional and knowledgeable on the subject. They have been always prompt in responding to all my queries. I would recommend their service to anyone who is looking into their lease extension.

1 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! Cheers, Linz

Rated 5 out of 5 stars

Service above and beyond

They were excellent communicators. They went above and beyond without charging us anything extra when our case became complicated by external factors.

1 September 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review! Cheers, Linz

Rated 5 out of 5 stars

From beginning to end

From beginning to end, Homehold kept me informed a weekly basis as to where we were in the process. They negotiated with the leaseholder on my behalf and achieved a fair price for my lease extension. There own charges were very reasonable for the work done. I have recommended them to a friend and would not hesitate to recommend them to everyone

12 June 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mrs Grant! Cheers, Linz

Rated 5 out of 5 stars

Brilliant Service Throughout

From the start of the process to its conclusion, Homehold were very good in all respects - communication, sharing information, sending all relevant documentation and responding to any of my queries. The staff were always helpful, friendly and replied immediately.
They were transparent at all times and their information and communication was easy to understand and implement.

6 January 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Ms Rai! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Homehold (and their legal team LLS)…

Homehold (and their legal team LLS) dealt with our lease extension. I knew from neighbours that our freeholder was going to be difficult to deal with so having researched fully I opted for them as they offered a full fixed fee service. They were extremely professional keeping us informed of progress at all stages and alerted us to the fact that we needed to amend our lease plan which they were able to deal with for us.
They also prepared for us to go to tribunal when it looked as though we were going to run out of time due to the freeholder’s solicitor being unresponsive. We did not actually have to go through with this thanks to the team’s persistence.
Well worth the money for peace of mind over a difficult year!

11 July 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mr Jenks! Glad we managed to get it all sorted in the end - cheers, Linz

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