Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can... See more
Company replied
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Review summary
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Reviews shaping this summary
One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... See more
Company replied
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... See more
Company replied
These chairs are strong and beautiful. Buying experience was easy. They arrived in two days which was brilliant. Luckily my husband is handy and put 16 legs on. The only thing was legs were pale and l... See more
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Company details
Written by the company
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Contact info
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, United Kingdom
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4.7
Excellent
289 reviews
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Replied to 100% of negative reviews
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Excellent customer service
Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.
8 January 2026
Unprompted review
Reply from Home Garden Direct
Hi,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
I ordered single sized sofa bed
I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.
16 December 2025
Reply from Home Garden Direct
Hi Virginia,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
The units don’t align and the hinges…
The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.
18 December 2025
Reply from Home Garden Direct
Hi,
Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,
I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.
Kind regards
Reply from Home Garden Direct
Hi Eleonora,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really fast delivery even though close…
Really fast delivery even though close to Christmas
16 December 2025
Reply from Home Garden Direct
Hi Jackie,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Peter,
Thank you for your feedback, very much appreciated.
Kind regards
Dining Chairs
Bought 4 lovely dining chairs. Easy to assemble with very clear instructions. Look great and very comfortable. We're easy to order and delivered with care and well packaged
1 December 2025
Reply from Home Garden Direct
Hi Joanna,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Jekaterina,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Andy,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great quality .
Great quality .
Arrived on time bought as a present.
Very happy with the purchase.
4 December 2025
Reply from Home Garden Direct
Hi Kathy,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Suzanne,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Reply from Home Garden Direct
Hi Julie,
Apologies again for the issues that you have had with your chair. We have now spoken and agreed a resolution that you are happy with.
Kind regards
Check delivery dates
Despite what you may read on the advert, check delivery dates. That said, my delivery issue was rectified very quickly with one call, it then arrived on time, courteously hand-delivered and was relatively simple to assemble and was of good quality.
28 November 2025
Reply from Home Garden Direct
Hi Steve,
Thank you for your feedback, much appreciated.
Kind regards
Received quickly and really pleased…
Received quickly and really pleased with product
24 November 2025
Reply from Home Garden Direct
Hi Joanne,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
What a bargain
What a bargain. Stunning dining room chairs, easy transaction and delivery was two days later. Can’t smile wide enough. Thank you.
27 November 2025
Reply from Home Garden Direct
Hi Nick,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Excellent service
The prompest delivery. Cheaper than all other websites and yet great service. Excellent chairs of very good quality.
27 November 2025
Reply from Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Review
Easy ordering and quick delivery
Very short notice of delivery( on the day) which made it difficult to arrange for someone to accept as at work.
2 December 2025
Reply from Home Garden Direct
Hi Lynette,
Thank you for your feedback, much appreciated.
Kind regards
Prompt delivery. Excellent product
Ordered ‘Premium Rigger Gloves’ by Treadstone.
Home&Garden delivered the correct product, arrived in good time, great price.
Excellent service and an excellent quality product.
26 November 2025
Unprompted review
Reply from Home Garden Direct
Hi,
Thank you for your feedback, much appreciated.
Kind regards
Truly AMAZING service
Excellent product and price.
Delivery extremely prompt. The mirror was delivered within 14 hours of placing the order.
I highly recommend using this company.
3 November 2025
Reply from Home Garden Direct
Hi Ian,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great service and great product came on…
Great service and great product came on time faultless
29 October 2025
Reply from Home Garden Direct
Hi Wayne,
Thank you for your feedback, very much appreciated!
Kind regards
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