HomeFitnessCode Reviews 8,609

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,548 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process straightforward and the user experience positive, with many appreciating the ease of navigation and clear communication. Many people are satisfied with the products, describing them as good quality, sturdy, and effective for their intended use, often highlighting features like adjustability and ease of storage. However, some people were dissatisfied with their experience, citing issues with product quality, such as faulty items, unexpected speed fluctuations, or products arriving damaged. There are also concerns regarding delivery, with some customers reporting delays, lack of tracking updates, or items not being received at all. A few other people also felt that the customer service was unhelpful when issues arose.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the products,... See more

Delivery service

People report ambiguous experiences with delivery services. Many customers praise the swift and hassle-free... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising products as well-built, sturdy, and... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that products are easy to set up,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order good advice and information on the treadmill. Such a bargain looked online at the big brand websites saved myself hundreds of pounds. The quality is top range easy to use very sturdy and... See more

Rated 5 out of 5 stars

Delivery was fine and the bench seems a pretty decent bit of kit for the money. It’s certainly enabled me to use my weights far more effectively than previously. It is robust, has good adjustability,... See more

Rated 5 out of 5 stars

Exceptionally speedy delivery. Great product at excellent price. Easy to assemble. Loving everyday using the treadmill with my ear pods in listening to my favourite music. Highly recommend this for so... See more

Rated 5 out of 5 stars

I’ve been working from home for years, spending long hours sitting at a desk, which started causing noticeable leg pain—likely due to poor circulation. I decided to switch to a standing desk and... See more


Company details

  1. Fitness Equipment Wholesaler

Written by the company

Since its foundation, we have dedicated ourselves to integrity. This tradition is not just built into our products, but is our core value. All Home Fitness Code products are sold directly by us to you, our customers. By cutting out the middleman, we make substantial savings, and we’re able to pass those savings straight on to you.


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

ALWAYS use two persons to lift it!!!

Firstly the delivery chap had a slight struggle unloading it from a high platform, on his own.
The outer packaging was pierced, approx. 50 mm circular.
It was extremely heavy, not for a single person lift.
Fixing together was not easy, the top left hand screw fixing is NOT fully secure, the threaded holes in the handle system does not line up correctly with the upright staunchion.
However, I am glad I purchased it, as it operates very well.

23 March 2026
Rated 4 out of 5 stars

Great value for money

Great value for money. I have only had it for a month now. I do find the treadmill i got is still a bit noisy despite being advertised as one of the quiter ones but im not too bothered by it as i usually use it with my headphones on. I also have found that the speed isnt as accurate as stated. 6km/h is actually more like 5km/h.

18 March 2026
Rated 1 out of 5 stars

The treadmill was not working and there…

The treadmill was not working and there were missing parts. I was told that they can take it back and deliver a new one ONLY if I had the packaging which I didn’t. It’s a shame to treat their customers like that. They could charge me for the packaging and I would be fine with that. Now no treadmill no money no options to buy a new one!

23 March 2026
Rated 1 out of 5 stars

Received a faulty machine after…

Received a faulty machine after spending almost 2 hours putting it together following instructions. They check out videos I sent confirming its put together right and a faulty machine and yet refused to give a full refund..I lost £70 with the partial refund they offered.. and then had a faulty machine to get rid of.. Il definitely be buying elsewhere in the future !!!

28 July 2025
Rated 2 out of 5 stars

Product was not good fit for our…

Product was not good fit for our requirements. Wanted buy other higher model. They don't provide any support in terms of courier for return or exchange. That puts us in worst and highly costly situation for it.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

F. B. Rutterford.

Delivered earlier than advised.
Product is excellent.
Assembly instruction wording could be larger though.
Mat too was a good purchase.
'Computer' can be difficult to read at times if the ambient lighting is bright.

19 March 2026
Rated 1 out of 5 stars

Low quality products and bad customer…

Low quality products and bad customer service. Received a faulty item, documented with photos and videos and the company refuses to respond to my emails. I have filed a dispute with my bank. Do not purchase this low quality, made in China garbage.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. After use, wished I had bought the one with hand rail. Checked the website and found out that I could not add one to the unit, and no free standing ones were available to buy. Had to purchase one on Amazon, shipped from America. A missed upsell for the company but no real problem, so would still highly recommend :)

12 March 2026

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