Homefair Blinds Reviews 2,206

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting that the staff are friendly, professional, and helpful from initial contact to installation. Many people are thrilled with the quality of the products, finding them to be good and enhancing their homes. The pricing is frequently mentioned as competitive, with many reviewers finding great value for money. However, some customers experienced issues with product quality, such as blinds that didn't fit or were misaligned, and some found the sales team unhelpful. A few people also reported problems with missing parts or faulty installations, leading to dissatisfaction with the overall service.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Price

Consumers find price to be positive, with many reviewers stating that prices were very reasonable, good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A neighbour of mine had Venetian blinds fitted which looked so nice I asked where they bought them from. I contacted your Cramlington branch. Straight forward transaction from start to finish. I thoug... See more

Rated 5 out of 5 stars

We have recently had Perfect Fit Venetian blinds fitted to our patio doors. We are thrilled with the result and the quality of the product. The fitter from Homefair was very pleasant and respected our... See more

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more

Rated 5 out of 5 stars

Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks befo... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Homefair Blinds, Seaham

Really good experience from Homefair Blinds, George managed to re-arrange the fitting to a week earlier for us and the fitter completed the work very quickly with no fuss or mess. Very pleased with the final result, would definitely recommend.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

A very good professional job.

They arrived within the alloted time.
The fitter was very professional but easy to engage with.
He kept the work area very clean and took all his rubbish away with him.
Brian the fitter was a credit to the company.

30 March 2026
Unprompted review
Rated 3 out of 5 stars

We ordered a blackout blind from the…

We ordered a blackout blind from the Bishop Auckland shop at a cost of £130. When the agent arrived he told us the price was £180, even though our measurements were accurate. When the person appointed to fit our blind did not turn up on the agreed day, we had to phone Homefair and were told that our blind would not be available until 2 days later. The blind was eventually fitted and is quite nice, but the communication from Homefair was very disappointing up until then. We would not recommend the company to other people.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

4673

Quick turnaround efficient friendly service . Have used this company a few times . Would highly recommend .

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Have used Homefair blinds in the past

Have used Homefair blinds in the past. I needed new blinds for my 2 bedroom flat and rang Homefair for a quote. Gareth came and measured up and I picked a new colour and pattern which was straightforward. It didn't take long to wait for the fitter to arrive, about 2 weeks. The fitter did a professional job and I'm pleased with the results. One tip, is don't open a can of blown baked beans, which sprayed tomato sauce on my old kitchen blinds and ruined them. I can recommend Homefair.

18 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look