Homecctv Reviews 

192
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had our CCTV fitted around 8-10 years ago and at the time the team were great. Today I’ve had a new internet fitted and my cameras needed to be connected. I dropped Rob a message on WhatsApp to se... See more

Company replied

Rated 5 out of 5 stars

We have been with this company for approx 7 years now, we have recently updated to a 4 camera system with them. Really good system and phone app. Records and notifies you of anyone present, built in... See more

Company replied

Rated 5 out of 5 stars

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... See more

Company replied

Rated 5 out of 5 stars

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... See more

Company replied

Company details

  1. Security Equipment Store
  2. also in
  3. Burglar Alarm Store

Written by the company

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

192 reviews

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No recent history of asking for reviews

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4.8

All reviews

(192)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Great installation of CCTV

Trevor recently installed our CCTV camera system, and we’re extremely pleased with his work. He was knowledgeable and took the time to explain everything clearly, ensuring we understood how the system operates. He worked efficiently and paid close attention to detail, positioning the cameras perfectly for the best coverage. Trevor was professional throughout and clearly takes pride in his work. He was also clean and tidy, leaving no mess behind once the job was complete. We wouldn’t hesitate to use his services again and would happily recommend him to anyone needing CCTV installation.

3 March 2026
Unprompted review
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Reply from Homecctv

Thanks for this 5-Star review Heather, It's always nice to have repeat business from a returning HOME CCTV customer. We hope you enjoy your new upgrade and we will pass on your praise to Trev.

Rated 5 out of 5 stars

Trev and Joe

Trev and Joe came to fix a couple of problems we had with our CCTV system. They worked efficiently and were extremely conscious of doing the work to high standard and that we were happy with the result. They both were very polite, knowledgable and conscientious. Would recommend them anytime - thank you boys

27 February 2026
Unprompted review
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Reply from Homecctv

Hi Alyson, thank you for your kind feedback and i will of course pass on your comments to Trevor & Joe :)

Rated 5 out of 5 stars

Trevor went above and beyond installing…

Trevor went above and beyond installing my dad's cctv, and then ,talking us through how to set the app up on my phone

20 February 2026
Unprompted review
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Reply from Homecctv

Thanks Mandy for your kind feedback, we always try to go above and beyond so really pleased we managed to do that for you! :)

Rated 5 out of 5 stars

Good communication

Good communication, well installed/tidy work, good back up service.

13 February 2026
Unprompted review
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Reply from Homecctv

Thank you Andrew for your kind feedback and we are really pleased you're happy with everything :)

Rated 5 out of 5 stars

Great service

Very professional very well mannered
Very nice person .would recommend to anyone

4 February 2026
Unprompted review
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Reply from Homecctv

Thank you Nadine for taking the time to leave us this 5-Star review. We will pass on your praise to Trev too...

Rated 5 out of 5 stars

Camera picture quality issue.

Very prompt for the time arranged after a text message to make the arranged meet up time. Eliminated the camera from the issue & found the fault, very courteous, tidy & confident young man, nothing was a problem to him. Would highly recommend thank you Joe

2 February 2026
Unprompted review
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Reply from Homecctv

Thank you Richard for your lovely feedback and we are really pleased your happy with the service, we will of course pass on your kind message to Joe :)

Rated 5 out of 5 stars

Trev was great

Trev was great! He messaged me on his way, listened to my questions (I had a lot!) and explained everything to me. He clearly knows what he's doing! He did the job quickly, cleaned up behind himself and all with a smile on his face! Makes such a difference in this day and age. If I ever need any further tech support from Home CCTV I hope I'm lucky enough to have Trev come and do the job. Thanks again Trev!! You've made a customer happy 😊

23 January 2026
Unprompted review
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Reply from Homecctv

Hi Marina, Thank you so much for your kind words and we are really pleased your happy with everything, we will of course pass the positive feedback on to Trev! :)

Rated 5 out of 5 stars

Very happy with the system & service - highly recommended

I was impressed from the start when the surveyor Craig gave me a good demonstration of how simple the CCTV system is to use.
Trev fitted the system & did a neat & tidy job & managed to hide the control box behind my bedroom TV. Thanks guys!
I can recommend Home CCTV Ltd.

14 January 2026
Unprompted review
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Reply from Homecctv

Thank you so much for taking the time to leave us this 5-Star review, we will pass on your praise to Craig & Trev

Rated 5 out of 5 stars

all round good service

The assessment and installation appointements were great. The price was outstanding. The quality of the cameras has blown me away. Can't compalin at all

thank you so much

16 September 2025
Unprompted review
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Reply from Homecctv

Thank you so much for taking the time to leave this 5-Star review Dan, We really appreciate it.

Rated 5 out of 5 stars

Me and my wife where not sure on what…

Me and my wife where not sure on what security cameras to go for but after talking to other companies and the home cctv we knew which one to go for and that was home cctv excellent service when it came to installing the system the fitter was great friendly polite and explained everything he was doing cleaned up after he finished in each room we would highly recommend this company

18 November 2025
Unprompted review
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Reply from Homecctv

Thank you so much for this 5-Star review Leon. We really appreciate it and are glad we stood out from the crowd as the obvious choice. Hopefully your review will help guide other people towards us and our service. Many thanks

Rated 5 out of 5 stars

This company is the best around had my…

This company is the best around had my cctv fitted with them the service and workmanship is brilliant and the after sales team are brilliant had a new phone for Christmas and couldn't get my cameras up on it there closed for Christmas holidays but still told what to do on Facebook messenger absolutely top draw company nothing to much trouble thanks guys 👍

29 December 2025
Unprompted review
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Reply from Homecctv

Thank you so much for this 5-Star review Andy, we know how important aftercare is with CCTV so I'm glad to hear you appreciate it too.

Rated 1 out of 5 stars

I was quoted £2,600 + VAT for the…

I was quoted £2,600 + VAT for the installation of 4 cameras. I didn’t proceed at the time.

Just one week later, during their Black Friday sale, the exact same setup was advertised for £1,000.

That kind of price difference in such a short time feels very misleading and raises serious concerns about pricing transparency. I understand discounts and promotions, but dropping the price by over half within a week is hard to justify.

Based on this experience, I would advise others to be very cautious and to shop around before committing.

23 October 2025
Unprompted review
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Reply from Homecctv

Hi Lucas,
I'm very concerned to read this review of our company.
Neither the price or the sale price match closely with anything we do at HOME CCTV LTD.
Also I cannot find any record of a "Lucas" that we've quoted within the last 6 months.
Could you remove this review please if it was meant for a different company or contact us urgently please on info@homecctv.co.uk to discuss further if you believe we are the same company?

Rated 5 out of 5 stars

Already have their system and it has…

Already have their system and it has been faultless. Just needed a minor tweek and engineer James turned up the day they said he would and all sorted out quickly and efficiently. 5 out of 5👍

10 December 2025
Unprompted review
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Reply from Homecctv

Many thanks Teresa for this 5-Star review, we take aftercare very seriously so great to know you appreciate this.

Rated 5 out of 5 stars

AMAZING

From start to finish HOMECCTV were absolutely amazing. From the initial visit from Craig who explained how the system works, showing us real time footage of the cameras in action to the install from James, it was a stress free and brilliant experience. James, our installer was AMAZING!! His knowledge of the systems, property was second to none. He was friendly, thoughtful and just lovely to have. Thank you ever so much James!!

24 October 2025
Unprompted review
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Reply from Homecctv

Thank you so much Sam for taking the time to leave this thorough 5-Star review. A stress-free experience is what we strive for so I will pass on your high praise to Craig & James too.

Rated 5 out of 5 stars

Excellent system

Excellent system, very high quality cameras giving very clear images. Fitter was so helpful and very friendly. He was also quick and left no mess whatsoever. Definitely recommend

8 August 2025
Unprompted review
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Reply from Homecctv

Hi Lynne, Thank you so much for your 5 Star review! We are so pleased you are happy with everything from the install to the end product!

Rated 5 out of 5 stars

From the initial inquiry to the survey…

From the initial inquiry to the survey by Charlie, he was very thorough without being patronizing , in which he established what my requirements were and why, to falling lucky in getting an installation date within a week due to a cancellation.
the price was competitive and value for money.
Jamie arrived on time on the day of installation then walked me through the work to ensure it was going to meet my expectations, he was professional and kept me updated throughout the installation it was obvious he was very knowledgeable, he is a credit to your organisation
I would have no hesitation in recommending them to friends and family

24 July 2025
Unprompted review
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Reply from Homecctv

Thank you for the 5 Star review! Its lovely to hear that throughout the process we have ticked all the right boxes for you right through to completion, we are so pleased your happy with everything :)

Rated 5 out of 5 stars

Home CCTV Ltd

From quotation to installation a very smooth process. We were sent a message when to expect Kevin to arrive to give us a quote. Kevin arrived at the time given. Very professional and quote given for 3 cameras. He made note for the installation team where they were to be placed and paperwork done . Before he left the date for installation was arranged. Today Jamie arrived at the time given to us yesterday. Again he was professional and friendly he got on with the job. Cameras were fitted and checked were we’re happy on the view from all and adjusted accordingly. He explained on how to view from both TV and app. Very happy customers.

17 July 2025
Unprompted review
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Reply from Homecctv

Thank you Wendy for taking the time to leave this informative 5-Star review. It's very much appreciated.

Rated 5 out of 5 stars

Hi I like to thank Trevor for doing a…

Hi I like to thank Trevor for doing a great job on switching my cameras from black white to colour also for helping ne put my cameras on to my new phone thanks again Trev

16 July 2025
Unprompted review
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Reply from Homecctv

Hi Susan,
Thank you so much for taking the time to leave us this 5-Star review. It's always lovely to hear back from repeat customers. I'll pass your feedback on to Trev too.

Rated 5 out of 5 stars

Brilliant service from this company

Brilliant service from this company. Trevor and James have done a great job and kept me up to date through out. Very friendly team with quick response.

16 July 2025
Unprompted review
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Reply from Homecctv

Thank you for this 5-Star review Keelie, we really appreciate it and I will pas on your praise to James & Trev.

Rated 5 out of 5 stars

Highly recommended

From first contact an efficient and professional service . Craig arrived for the survey . Showed us exactly what was needed . We felt the price was competitive so went ahead . The system was installed , no mess or faff and we were shown how to use it. Very easy . We are happy with this system and highly recommend Home cctv Services

4 June 2025
Unprompted review
Homecctv logo

Reply from Homecctv

Many thanks Lynne for taking the time to leave us this 5-Star review. It means a lot to us and let's future customers buy with confidence. Thanks again.

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