Homecctv Reviews 

192
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had our CCTV fitted around 8-10 years ago and at the time the team were great. Today I’ve had a new internet fitted and my cameras needed to be connected. I dropped Rob a message on WhatsApp to se... See more

Company replied

Rated 5 out of 5 stars

We have been with this company for approx 7 years now, we have recently updated to a 4 camera system with them. Really good system and phone app. Records and notifies you of anyone present, built in... See more

Company replied

Rated 5 out of 5 stars

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... See more

Company replied

Rated 5 out of 5 stars

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... See more

Company replied

Company details

  1. Security Equipment Store
  2. also in
  3. Burglar Alarm Store

Written by the company

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

192 reviews

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No recent history of asking for reviews

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4.8

All reviews

(192)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Aftercare service 10 years after CCTV fitted

We had our CCTV fitted around 8-10 years ago and at the time the team were great. Today I’ve had a new internet fitted and my cameras needed to be connected. I dropped Rob a message on WhatsApp to see what I needed to do and after a bit of investigation as to how I was connected he directed me to a video on their website. 10 years later and the after service is as great today as it was back then. Very prompt and professional service. Thank you

2 November 2026
Unprompted review
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Reply from Homecctv

Thank you Adele for your kind words and glad our service hasn't changed in nearly a decade! We will always here for you when you need us :)

Rated 5 out of 5 stars

Just had our alarm system and cameras…

Just had our alarm system and cameras fitted by Joel of HOME CCTV and alarms such a lovely guy so professional and a credit to his company was so patient when showing us how to work the cameras and alarm was so tidy when fitting everything, the cameras are amazing such good quality and the alarm so easy to use we highly recommend this company

27 October 2026
Unprompted review
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Reply from Homecctv

Thank you for your lovely Feedback Mrs Ogg, we are so pleased you're happy with everything :)

Rated 5 out of 5 stars

I highly recommend this CCTV company

I highly recommend this CCTV company. From the initial installation through to the ongoing support, the service has been absolutely excellent. The system was installed professionally, everything was explained clearly, and the quality and reliability have been fantastic.

What really sets this company apart, though, is their exceptional aftercare service. Knowing that help is available 24/7 gives us real peace of mind. Whenever we’ve had a question or needed assistance, they have been extremely helpful, responsive and professional. It’s refreshing to deal with a company that genuinely cares about its customers after the installation is complete, rather than simply taking your money and moving on.

Fantastic service, excellent support and complete peace of mind. I wouldn’t hesitate to recommend them to anyone looking for a reliable CCTV company. ⭐⭐⭐⭐⭐

14 September 2026
Unprompted review
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Reply from Homecctv

Hi Maggi,
Thank you so much for your lovely message, it great to hear you have enjoyed the experience from the initial survey to years of using the system down the line. We do pride ourselves in the after care as most companies don't care about it as you said. Thanks again :)

Rated 5 out of 5 stars

1st class company. Always there for you if needed.

We have been with this company for approx 7 years now, we have recently updated to a 4 camera system with them. Really good system and phone app. Records and notifies you of anyone present, built in lights on camera’s for illumination of field of view with coloured night vision.
Any issues and they are there for you and aftercare is spot on. Check out their systems you won’t be disappointed. Happy customer.

31 August 2026
Unprompted review
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Reply from Homecctv

Thank you for your lovely comments and we are so pleased, after 7 years, you are still happy with everything! :)

Rated 5 out of 5 stars

We highly recommend Home CCTV they came…

We highly recommend Home CCTV they came out and did a survey and we had cameras fitted a week later working great no problems

21 August 2026
Unprompted review
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Reply from Homecctv

Thank you Peter for your lovely comments and we are so pleased you're happy with the whole process and the end product of course! :)

Rated 5 out of 5 stars

We had our CCTV on 5th of August

We had our CCTV on 5th of August, these guys are awesome, they did a fantastic job no mess at all we highly recommend Homecctv thanks guys.

5 August 2026
Unprompted review
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Reply from Homecctv

Hi Lee, Thanks for your lovely message and we are really pleased you are happy with everything! :)

Rated 5 out of 5 stars

Home cctv.The installer explained everything in…

The installer explained everything in detail about the system. He was very professional,polite and very tidy, a thoroughly nice man. The 8 year old existing system never gave me any trouble. The new system is fantastic and easy to operate, the camera clarity is amazing, I one hundred % recommend this very reliable company,Thank you for your excellent service always

22 July 2026
Unprompted review
Rated 3 out of 5 stars

Absolutely loved my cameras had them…

Absolutely loved my cameras had them installed over 3 years a go, but alas one has stopped working and another is on its way out, but l can not fault the company, and cannot afford to up grade, I've been intouch with home cctv, Thankyou for the offer, my daughter had a an independent cctv company take a look at the camera the lens had gone on that camera but thank you for your offer that camera is now not in use, and l won't be replacing it,

25 June 2026
Unprompted review
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Reply from Homecctv

Hi Melanie, Sorry to hear your having issues. I am sure the cameras wont be the problem as they are very robust, it will be something simple such as connections or a cable issue. We have been trying to get in touch with you so we can come out and have a look for you, at no charge, but we cannot seem to contact you. So please call the office on 0113 2581999 and we can help. Thanks

Rated 5 out of 5 stars

I am writing to formally commend you…

I am writing to formally commend you for your outstanding work on the recent home CCTV security project. The professionalism, technical expertise, and attention to detail demonstrated throughout this project have significantly enhanced the safety and peace of mind for the household.
In particular, the following areas deserved recognition:
Precision Placement & Coverage: The strategic positioning of the cameras maximizes coverage and eliminates previous blind spots while respecting neighboring privacy boundaries.
Technical Excellence: The seamless integration of the high-definition feeds, night-vision optimization, and remote-access mobile applications was executed flawlessly.
Professionalism & Discretion: The installation was completed efficiently, with minimal disruption to the daily routine, and a high level of respect for the property.
User Training: The clear, patient walkthrough of the system’s interface and playback features ensured that everyone involved feels confident operating the technology.
Thank you for your exceptional commitment to safety and quality. I would not hesitate to recommend your security services to others looking for top-tier residential surveillance solutions
Having used your services for many years you continue to succeed in customer satisfaction.

3 July 2026
Unprompted review
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Reply from Homecctv

Thank you Graham for such a lovely in-depth and thorough review, we are really pleased your happy with everything and we have ticked all the boxes for you! :)

Rated 5 out of 5 stars

Had a 3 camera system installed…

Had a 3 camera system installed yesterday (02/06/26) Delighted with the service and product and the quality of the videos is fantastic Also had “problems “ with a neighbour objecting to the installation (without good reason) and company owner (Darren) went out of his way to talk to me and reassure me and to the neighbour to allay her unfounded ” fears” On the day installer (Jo) arrived on time, carried out the work efficiently and professionally and took as much time as I needed to explain software/app Can’t speak highly enough of the team and product including the surveyor (Craig) who came round initially to quote for the job.

2 June 2026
Unprompted review
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Reply from Homecctv

Thank you for your 5 Star review, we are really pleased we could get everything sorted for you and your over the moon with the final product :)

Rated 5 out of 5 stars

CCTV Upgrade

Had our CCTV cameras installed by this company a few years ago. Just had all cameras upgraded to a newer version, using the same company as we found them to be very reliable and helpful the first time. Adam came to install the new cameras, he was very friendly, polite and helpful showing us how to get the cameras up on our phones and tablets. Once again we would highly recommend this company as their service is still second to none !!

2 June 2026
Unprompted review
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Reply from Homecctv

Hi Angie,
Thank you for taking the time to leave this 5-Star review.
We are delighted to hear you are happy with your latest upgrade and we will, of course, pass on your feedback to Adam. Thanks again.

Rated 5 out of 5 stars

Not pushy

Not pushy. Top class service. Great cameras and equipment. Care in installment and instructions 'how to use'. Brilliant firm.

20 May 2025
Unprompted review
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Reply from Homecctv

Thank you for taking the time to leave this 5-Star review Ian and we are very pleased to read that you've enjoyed every step of the process so far.
Don't forget you also have free lifetime access to our tech support team via Facebook messenger, our website or their direct number on 01132581999 if you prefer a friendly voice to a message.

Rated 5 out of 5 stars

from start over 9 years I've had…

from start over 9 years I've had nothing but help off these lads.grat team.wouldnt go to anyone else ..

24 April 2026
Unprompted review
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Reply from Homecctv

Thank you for your lovely message, 9 years has flown and really pleased your happy with system and support. Here's to another 9 years! :)

Rated 5 out of 5 stars

Joe arrived promptly at the appointed…

Joe arrived promptly at the appointed time, discussed with me what he was going to do, and made sure I was happy with what he was proposing. He then showed me the upgraded equipment, and why he was using new wiring. He then got on with the work, refusing several offers of refreshment. When complete he then demonstrated the new equipment. He left the site clean and tidy. Made sure I was happy before leaving for his next job. I was very happy and have no reservations about using again or recommending to others. Thank You.

3 March 2026
Unprompted review
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Reply from Homecctv

Thank you so much for taking the time to leave such a great 5-Star review David.
We are glad you are happy with your recent upgrade and also with Joe's work.
We will pass on your praise to Joe.

Rated 5 out of 5 stars

Our fitter was experienced and gave us…

Our fitter was experienced and gave us great service. He was knowledgeable & friendly.
We are really happy with the product, easy to use & help is always at hand.
Thank you Trev !🙏☺️

20 March 2026
Unprompted review
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Reply from Homecctv

Thank you so much for taking the time to leave us this 5-Star review. We will pass on your praise to Trev too!

Rated 5 out of 5 stars

A superb company I’ve used 3 times!

I’ve used Homecctv.co.uk 3 times now. With every experience of their Midlands team being exceptional. I can particularly commend their professionalism and honesty. They stay completely customer focused throughout, I initially wanted a 5 camera system, but a complete review of my property lead to a recommendation for a 3 camera setup. This was installed by their outstanding technician Joel. I then had Joel back 6 months later to install a 4th camera, this was actually unnecessary but I wanted it anyway. Home CCTV could have treated this as a new installation but instead just treated it as an additional camera on the first installation saving me a lot of money. Again Joel was amazing and Upbeat. Jumping forward 4 years I decided to upgrade the cameras to include higher spec cameras with lights and sound. The team gave me an astonishingly good quote and the upgrade was done by Joel again. Any firm that can keep a technician onside, positive and keen to work for them for that length of time has to be good. The upgrade was a massive undertaking and was more a complete new installation as the new cameras all needed to be rewired and the recording box totally upgraded. I cannot commend Joel and HomeCCTV.co.uk highly enough.

5 March 2026
Unprompted review
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Reply from Homecctv

What an absolutely lovely 5-Star review.
We whole-heartedly agree with your assessment of Joel and we equally are proud to have retained you as a customer for all of these years too.
We have been doing this for over a decade now with almost 12,000 customers.
Technology changes fast but our commitment to excellent ongoing customer service and aftercare remains constant.
Thanks again for such a thorough and lovely review.
We will make sure Joel sees this too.

Rated 5 out of 5 stars

Great service all round

Great service all round from initial enquiry through to home visit/survey through to fitting. Trev who fitted the system was very pleasant, tidy, knowledgeable and helpful and then explained how it all worked and helped us to set up the access on our phones. Excellent overall experience.

4 March 2026
Unprompted review
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Reply from Homecctv

Hi Andrew, Thank you for your lovely feedback and we are so pleased you're happy with everything, its great to hear you have enjoyed all parts of the process! :)

Rated 5 out of 5 stars

What an absolute gem of a company

What an absolute gem of a company. From start to finish the whole process was communicated well planned well and on install day Trev was amazing very polite courteous and explained why the sensors were in the locations they were in, tested whole system and explained everything to me. What a top class experience thank you. 10 /10

30 January 2026
Unprompted review
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Reply from Homecctv

Thanks for your 5-Star review and what lovely feedback too.
A 10/10 experience is what we always aim for with every customer so it's nice to hear we hit the mark.
I will pass on your praise to Trev too. Thanks again.

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