Homeart Reviews 

54
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that packages arrive extremely quickly and efficiently right on schedule. Consumer feedback highlights the wonderful product quality, describing the rugs as wonderfully soft, beautiful, and offering great value for money. Some people were dissatisfied with occasional fulfillment mistakes, mentioning that the wrong items or completely incorrect colors were sent out. A few reviewers also noted minor issues with order communication, such as missing confirmation emails, unhelpful customer support, and confusing tracking details. Buyers appreciate the easy ordering process overall, though these specific administrative hiccups created frustrating experiences for a small group.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive quickly, look beautiful, and offer... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive quickly and... See more

Quality

People report positive experiences with quality, highlighting that the rugs are soft to the touch, practical,... See more

Order

Users describe ambiguous interactions with order processes, as many reviewers report quick delivery and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was reasonably quick. I was very pleased with the rug I ordered as it looked much more expensive than it actually was. If it becomes damaged by ashes from the fire I can simply order anothe... See more

Rated 5 out of 5 stars

Very satisfied with my purchase, Delivery was very quick, the only negative thing I would say is that when I placed my order I never received any confirmation, Overall I was very happy 😃

Rated 5 out of 5 stars

Arrived next day, was just as advised. It’s none slip, soft to the touch and looks really good, exactly what I wanted at a great price .



Contact info

3.9

Great

TrustScore 4 out of 5

54 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(54)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. Received the rug which had quality issues so contacted customer service but no response received.Sent numerous emails and left voicemails but received no response.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had a fantastic experience with Home Art! The quality of the rug I purchased is excellent for the price. Even more impressive was their customer service. I made a mistake with the delivery, and despite it being my error, they handled the situation professionally and efficiently. They went above and beyond to help, which I truly appreciated. Highly recommend!

18 February 2025

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