Holland Horticulture Reviews 

719
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Choice of two similar products. Need to suspend streetlight horticulture uv lights above an electric propagator indoors. The set up in greenhouse has a frame above so easier to arrange, but thi... See more

Company replied

Rated 5 out of 5 stars

I bought some pots recently for my tomatoes and they were such fantastic quality that I actually went back and ordered more. Excellent, thick plastic and really sturdy. I ordered worm castings (exc... See more

Rated 5 out of 5 stars

Excellent service, I've never had anything less from these guys. They replaced an out of stock item for a more expensive alternative that I'm very happy with. Point being they have good product know... See more

Company replied

Rated 5 out of 5 stars

More than HAPPY ordered 3 items 2 was advanced nutrients products 1 was a rino ec fan controller. Also because i couldn't get the cable up on there website to purchase as well the man said he throw it... See more

Company details

  1. Garden Center
  2. Hobby Store
  3. Hydroponics Equipment Supplier

Written by the company

Established in 1996, Holland Horticulture is the UK’s leading stockist of specialised horticultural equipment, designed for home plant and food crop production. We offer an excellent range of indoor grow lights, grow tents, hydroponics systems, extraction, nutrients and accessories, including the all of latest technology and industry favourites to enable you to grow your favourite plants all year round.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

719 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(719)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really fast delivery and very well…

Really fast delivery and very well packaged, would highly recommend this company 👌

6 January 2025
Holland Horticulture logo

Reply from Holland Horticulture

Hi Tommy,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Awesome shop

Awesome shop, always giving freebies, and more than expected, quality packaging and super reliable customer service.

2 January 2025
Holland Horticulture logo

Reply from Holland Horticulture

Hi Ryan,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 3 out of 5 stars

Ordering and delivery was easy and…

Ordering and delivery was easy and prompt but the product that I ordered was a lot more expensive than in other places. The staff were very friendly and helpful as well.

2 January 2025
Holland Horticulture logo

Reply from Holland Horticulture

Hi Alex,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Brilliant service & one stop

Brilliant service &managed to get everything in one stop

2 December 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast response to communications. Out of stock items only took a day extra. Good delivery service.

6 November 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Click and collect order for some soil

Click and collect order for some soil. Miles cheaper than online anywhere else very happy with the purchase

2 September 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Great service

Great service. I will definitely use this company for all future purchases

4 July 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Quick delivery

Quick delivery

4 July 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Georgina,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Parcel actually got taken from out side…

Parcel actually got taken from out side my house. And they fully re funded me within 24h. I thought i would of just lost my money but they sorted me out straight away with an apology as well!

2 July 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Jay,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 4 out of 5 stars

Root Pouch purchase

Super to have these and a very speedy turnaround. Delighted with the product.

For customers outside England such as me based in Northern Ireland, add in the transport at the point of purchase. I nearly missed the email with delivery costs having to be paid post-purchase separately.

Overall, very happy.

Maire

2 July 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Maire,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Excellent and very quick service

Excellent and very quick service. Well packaged. Would highly recommend.

1 July 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Carolyn,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Fast and efficient

Have a good range of products at favourable pricing

30 May 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Gav,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

What a fantastic customer service…

What a fantastic customer service experience..
I ordered an item last month, only for it to fail one month later.
I got intouch with Holland via the WhatsApp number and was contacted back really quick by Sam T.

I explained my problem and I was told straight away that they would be able to swap the item, I was expecting to send it off and have them look at it & then send a replacement.
But No, this wasn't the case, Sam assured me a new one would be sent the next day and the courier would pick mine up, It arrived when I was told it would do.

I've had bad dealings when buying online in the past and I wasn't expecting my experience to go this smoothly, but like I said before Sam was fantastic, constant communication and reassurance.

I will definitely be a retuning customer.

26 May 2024
Unprompted review
Holland Horticulture logo

Reply from Holland Horticulture

Hi Nick,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 1 out of 5 stars

AVOID AT ALL COSTS .

AVOID AT ALL COSTS .
I ordered 4 items that they didn’t even have in stock .. with next day delivery . 5 days later I contact them only to be spoke to like a fool. They informed me they don’t have the items yet. But didn’t think to contact me straight away and tell me. They were more than happy to cancel my order and send me on my way without a care . Or apologies.. I have to say, I really do believe that this garden centres reviews, may be faked . Avoid them .

11 April 2024
Unprompted review
Holland Horticulture logo

Reply from Holland Horticulture

Hi Michael,

Thank you for taking the time to review our service. However, we would like to clarify that the information provided in your review is not entirely accurate. While we did make a mistake and overlooked some small details, we did apologise to you for it and have a record of it. Additionally, we offered you a discount, which unfortunately you declined. As a result, we had to cancel your order as per your request. We understand that you may have been unhappy with our decision to cancel your order, but we were only following your instructions. We would like to point out that only one item was out of stock, and it was due to arrive the following day, which would have caused a delay of just one day in your order which you were not prepared to wait. We are sorry for any inconvenience this may have caused you, and we apologise once again for the oversight on our part.

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Good service fast efficient

Great service fast and efficient

8 April 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Damian,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Excellent service

Excellent service, good price, item arrived well packaged and delivered really quickly

5 April 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Rebecca,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Excellent

Easy to navigate website, great range of products. Found exactly what I needed at a great price. Super fast delivery too.

3 April 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 5 out of 5 stars

Hanging basket liner

Good value and quick service

2 April 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Derek,

Thank you for your review! We are happy to hear about your shopping experience. Take care and we hope to deal with you again soon!

Kind regards,
Holland Horticulture

Rated 1 out of 5 stars

I paid for next day delivery Wednesday…

I paid for next day delivery Wednesday before the cut off time on Thursday an they didn’t send it until after Easter

2 April 2024
Holland Horticulture logo

Reply from Holland Horticulture

Hi Mark,

I am sorry to hear that you aren't happy with the service. However, we did have an announcement on the website stating that all deliveries were to be delayed due to the East Bank holiday, and we also refunded you for the next-day delivery.

Kind regards,
Holland Horticulture

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