We had an amazing time at Clysedale Cottage. The location is superb - handy for New Quay and Aberaeron - and the cottage itself is immaculate and well equipped. We had great fun using the swimming poo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About holidaycottages.co.uk
Written by the company
It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.
holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.
Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.
As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.
Contact info
Travel Chapter House, EX39 4DF, Bideford, United Kingdom
- 01237 459888
- bookings@holidaycottages.co.uk
- holidaycottages.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Holiday cottage in the centre of Croyde
Great location, roomy cottage with large garden
The booking process was extremely easy…
The booking process was extremely easy and we found the description of our accommodation was accurate. We had a minor problem with the toilet flushing during our stay and communication with Holiday Cottages was excellent. A plumber arrived the same day the problem was reported and the problem was resolved quickly and efficiently. We felt that we were in safe and professional hands with Holiday Cottages which left us free to relax and enjoy our holiday (without worrying about any possible future issues). Thank you!
Easy booking
Easy booking - The APP makes keeping up to date simple with various ways of contacting if you have any queries - You can actually speak with a real person if you wish as well - Always my first port of call when looking for a dog friendly rental!
A great holiday in a wonderful location.
Great service and easy to use website.
A lovely place to stay if you want a…
A lovely place to stay if you want a relaxing quiet holiday.
It has all modern amenities.
I can't really fault it.
Wonderful Family Stay!
Wonderful Family Stay!
We had a wonderful stay at this beautiful house. The location is absolutely perfect, although you do need to be prepared for a fair bit of walking! That said, the house is within walking distance of all the amenities, including the most beautiful beaches, secluded coves and the harbour.
The house itself is lovely, spacious and very well equipped, making it perfect for families. We particularly enjoyed having the option of both indoor and outdoor dining.
The whole booking process was seamless from start to finish, and we would absolutely recommend this property to anyone looking for a relaxing and convenient family getaway in beautiful Brixham! We would definitely stay again!
Excellent holiday property for multi-…
Excellent holiday property for multi- generational stay. High quality fittings and standards of cleanliness. Access to fantastic countryside and places of interest. Helpful owners on site. Dog friendly. Would highly recommend.
Beautiful but hot!
Parts of the listing were misleading - experience with the company itself were great.
Great location as a base to explore the…
Great location as a base to explore the local area
Ideal property for the Lakes.
Property well equipped, great location, off road parking.
Close to beach
Close to beach
Nice compact apartment
Good outdoor space
A Very happy holiday
Very happy with the booking, good communication and everything was as advertised. A very enjoyable holiday
Easy to navigate with good…
Easy to navigate with good communication and property details.
Ease of booking and great communication
Ease of booking and great communication
Lovely cottage well equipped,but the…
Lovely cottage well equipped,but the neighbours ruined our experience waking us up at 3/4 in a morning.
Company has always been pretty good and…
Company has always been pretty good and efficient, there should be a better feedback loop for maintenance issues with apartments
Holliday cottages need to improve…
Holliday cottages need to improve customer service.As listed in our comments. Also asked for room number one to be made into single beds but on arrival was not .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
