holidaycottages.co.uk Reviews 

121,428
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 37,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, sharing that properties are ideally situated close to beautiful coastal beaches, charming local villages, and peaceful countryside retreats. Travelers also love the wonderful facilities provided, often mentioning well-equipped kitchens, spacious rooms, and relaxing hot tubs to enjoy after a long day of exploring. However, some customers also noted occasional issues with cleanliness and property maintenance, mentioning specific instances of dampness, mold, or tired furniture. A few guests felt that certain accommodations required much better general upkeep and a significantly more thorough cleaning process prior to their arrival.

What people talk about most

Location

People report positive experiences with location, describing the settings as peaceful and stunning. Reviewers... See more

Facilities

Users describe positive interactions with facilities, highlighting well-equipped kitchens, hot tubs, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that accommodations are well furnished, clean, and... See more

Holidays

Customers had positive experiences with holidays, sharing that they enjoyed fantastic weeks away and made... See more

Booking process

Clients share positive opinions on the booking process, frequently highlighting how straightforward, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing time at Clysedale Cottage. The location is superb - handy for New Quay and Aberaeron - and the cottage itself is immaculate and well equipped. We had great fun using the swimming poo... See more

Rated 5 out of 5 stars

Stunning property and location! Owners are incredibly welcoming and the property is completed to a high standard throughout, with all the amenities you could ask for. It was really worth every penny,... See more

Rated 5 out of 5 stars

Great apartment - it’s beautiful and really well presented. Large spacious rooms, gorgeous high ceiling. EV car charger was easy to use and wasn’t a problem gaining access. Beadnell is fabul... See more

Rated 5 out of 5 stars

Beautiful lodges with everything you could wish for & in a lovely quiet countryside location. Nice welcome pack for us & our dogs on arrival & the place was spotless & clean. Our hosts were very atte... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(121,428)

35,062 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great holiday

It was in a good location in regards to its walking areas and places to visit , the cottage had a lovey touch and was super comfortable , we enjoyed it very much

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Holiday Cottages helpful but email communication could be improved!

Holiday Cottages could do with more staff in the busy summer months as they were very slow to reply to emails although easy to get through to on the phone.

The booking process was easy and Holiday Cottages were very helpful with all my pre booking enquiries.

Although the cottage we booked was generally clean, when we stripped the beds at the end of the stay we dicovered a very grubby mattress protector in one room and urine stained mattress in another. Clearly there need to be more regular checks on these items. The stair hand rail between the ground and first floor was wobbly and the stair carpet loose on one stair - both a worry with young children. However the photos of the cottage were accurate and my family that stayed in the cottage had a lovely time.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a great time .

Had a great time .
Facilities were great and the care package was a lovely thought
Garden was fantastic for our two Jack Russels
Only downside is the access road is bad unless you have a 4x4 or a van

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy communication and clear…

Easy communication and clear information given at all times.
Booking process was stress free.
Beautiful stunning location and a comfortable and relaxed holiday enjoyed by the whole family.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Good App

Good app, really easy to use. Communication was good in terms of payment reminders and checking in details. Good selection of properties as well.

24 July 2026
Unprompted review
Rated 2 out of 5 stars

Booking

Booking, paying and communication from the site itself was fine but the standard of the accommodation was well below what I expected given the price of it for 3 nights.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Booked a short break through holiday…

Booked a short break through holiday cottages.co.uk and wasn't let down. We chose Shepherds Linhay in North Petherton, Somerset. A lovely modern one bedroom accommodation with modern amenities and a hot tub. The property is enclosed with a stock fence which was ideal for our dog to go in and out as she pleased without us worrying about her. The views around the Linhay are stunning and it is so tranquil all you could hear was the birds of prey circling above the fields.The whole booking process was simple from start to finish and we were kept updated right up until the day we arrived. The host of Shepherds Linhay, Karen was very accommodating and answered any queries we had and checked in with us along the stay to check we were comfortable or if we needed anything. Would highly recommend booking through holiday cottages.co.uk and would definitely book the Shepherds Linhay in the future.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

We all had a lovely stay

We all had a lovely stay. Especially the scones and clotted cream tea. Plus the shortbread. A very welcoming treat.
Location ideal house was delightful.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Quite getaways

Lovely little place away from all
The noise of the modern world.. we were well looked after thanks Renata. North Devon was definitely worth a visit!

11 August 2026
Unprompted review

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