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Holborn Assets Reviews 2,587

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, often highlighting specific individuals for their exceptional service and dedication. The overall service is frequently described as excellent, with many people appreciating the clear explanations and personalized advice received. However, some people were dissatisfied with the contact and response times, mentioning instances where they struggled to get a reply or felt their inquiries were not adequately addressed. A few other people also felt that the company's recommendations could have been more thoroughly considered.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Customer communications

People report ambiguous experiences with contact. Some customers praise proactive communication and quick... See more

Response time

Customers had ambiguous experiences with response times. While some reviewers praised prompt responses, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While most of my investment experince has been positive it was during a negative experiance that Henry Kent supported me. Henry took full control of a negative sitaution, came up with an alternativ... See more

Company replied

Rated 5 out of 5 stars

Having Anben as an advisor has been really refreshing—especially compared to others I’ve encountered in Dubai. What stood out most is his honesty and integrity. He doesn’t overpromise or tell y... See more

Company replied

Rated 5 out of 5 stars

We’ve worked with several financial advisors over the years, but Michelle and her team at Holborn Assets have truly stood out as exceptional. They are clear, transparent, and take the time to expl... See more

Company replied

Rated 5 out of 5 stars

Amanda Steyn has been nothing but exemplary. I have referred her clients which she has taken in her stride and acted with absolute professionalism. She handles queries with care. Has a knack for... See more

Company replied


Company details

  1. Investment Service
  2. Financial Consultant
  3. Financial Institution
  4. Financial Planner
  5. Pension Fund
  6. Tax Advisor

Written by the company

Holborn Assets is an independently owned, global financial advisory group established in 1998 and headquartered in Dubai. The company caters primarily to British expats with the objective of helping clients invest the right money in the right place at the right time. A holistic financial services provider, the group specialises in personal and corporate wealth management and manages over $2billion in assets under management. Key service offerings include -- Citizenship & Residency Programmes, Investments, Wills and Estate Planning, Education Planning, Pensions, Insurance, Long Term Care and SME services. The company has offices in the Middle East, UK, Europe, Africa and South Asia and currently supports a cadre of over 2200 UK and US qualified independent financial advisers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 35% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Professional and amazing service

Professional and amazing service

17 November 2025
Holborn Assets logo

Reply from Holborn Assets

Thank you for your feedback, Ortu. We are glad you were happy with the service and really appreciate your kind words.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars
Holborn Assets logo

Reply from Holborn Assets

Thank you so much for your review, Kevin!

We are really pleased to hear you have been happy with the assistance from your adviser, David.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

Positive First Impressions Working With Holborn Assets

I have done the first steps in working together with Holborn Assets. My interactions with the advisors have been professional and very informative. They understood my situation and proposed alternative solutions to help my assets grow.

17 November 2025
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Reply from Holborn Assets

Thank you for sharing your experience, Laura! We are delighted to hear that your first steps with Holborn Assets have been positive. We appreciate your trust in us and look forward to helping you continue to grow and protect your assets.

Vincent @ Holborn Assets Trustpilot Team

Rated 1 out of 5 stars

Hounded to sign up, then I watched my capital evaporate

Hounded to sign up. Once secured and having received his commission, the ‘advisor’ went to ground (and, soon after, left Holborn). Then the fun started. My capital decreased in a downward spiral. At no time was I offered any advice to stem losses, although my money was moved to a ‘better performing’ fund, indicative of just how bad the initial one was. When I (regularly) emailed and spoke to the new ‘advisor’, the advice was essentially ‘stick it out and do nothing’. After seven years, my fund value had decreased by a third, despite all financial indices showing market growth (most of over 50%) over that same period. My only viable option was to cut my losses and run - gallingly, incurring early exit fees (just to rub salt in my wounds). DO NOT TOUCH HOLBURN. The positive reviews are, let’s say, a little too similar and a little too gushing to be true. You need to read the one-star reviews to see the real oil - and, sadly, they’re all very similar to my own experience. Holburn’s ‘service’ is nothing short of appalling. Laughably, when I wrote a previous review on this site, a response (clearly automated) said that Holburn was sorry to hear of my negative experience and that someone would contact me to discuss… I’m still waiting about nine months later…

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Deeply Disappointed with Holborn Assets

I was advised by Holborn Assets to invest in Godwin Capital No. 8, based on assurances about the security and suitability of the product. This was presented to me as a safe and appropriate investment. The company has since gone into administration, and the Administrators’ latest update indicates investors may only recover around 1–2% of their capital, over several years.
I have serious concerns about the quality of advice I received, the due diligence performed by Holborn, and the way this situation has been handled since the insolvency. Communication was slow and limited, and I only received important updates by contacting the Administrators myself.
I relied on Holborn’s professional guidance when making this investment and feel deeply let down. I am sharing my experience so that others can be fully informed before making decisions about financial advice and investments through this company.

Update – 9 December 2025
Holborn replied publicly to my review on 26 November stating that “a member of our team will be in touch directly.”
As of today, no one from Holborn has contacted me. Their only communication since has been a generic mass update sent to all investors, which does not address any of the concerns I raised or the advice issues involved.
I will update this review again if Holborn eventually responds.

Update – 29 January 2026
Holborn has now replied stating that it does not accept that an advisory relationship existed, despite the investment being recommended to me by a Holborn Senior Wealth Manager.
I am therefore proceeding with external regulatory escalation.

24 July 2025
Unprompted review
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Reply from Holborn Assets

Hi, thank you for your feedback. We’re sorry to hear of your concerns. A member of our team will be in touch directly. Holborn works with over 20,000 clients globally and takes all feedback seriously.

Vincent @ Holborn Assets Trustpilot Team

Rated 1 out of 5 stars

Holborn Assets lose their clients their life savings

My husband and I trusted Holborn Assets advisor Jason King to invest a large amount of our life savings for us in a two year fixed interest bond. He chose two companies to split our money between, Empire Special Situations and Godwin Capital No. 8. Shortly after he set this up for us both companies went into receivership taking our life savings with them. It turned out that both companies had been financially insecure years before our funds were invested with them but were paying introducers sky high commissions to attract new investment. The commissions meant more to Holborn Assets than their clients financial security. Jason King was promoted to partner for his efforts on our behalf which says it all. If this is the sort of company you want handling your life savings the give them a call but you have been warned. It’s too late for us but not at this stage for you.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Eb3 experience

“I had an excellent experience with Steve at Holborn Pass. From the very beginning, he was professional, attentive, and genuinely committed to helping me. I would highly recommend Steve to anyone looking for outstanding service and support.”

18 November 2025
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Reply from Holborn Assets

Thank you so much for sharing your EB-3 experience with us, Zdenko. We are delighted to hear that Steve provided you with professional, attentive, and dedicated support throughout your journey.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

Very good service and prompt…

Very good service and prompt implementation of requests.
Sound financial advise for investments.

17 November 2025
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Reply from Holborn Assets

Thank you so much for your kind words, Tersia! We are delighted to hear that you have had a positive experience with our service and that our team has been able to support your requests promptly.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

My advisor Danny Quinn took me through…

My advisor Danny Quinn took me through the process explaining it in detail and was always available if I ever asked to meet for a review. The online portal as well made it easy for me to check my balance regularly. So in general, the client relationship management was at its best.

20 November 2024
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Reply from Holborn Assets

We are delighted to hear that Danny supported you clearly throughout the process and was always available for reviews. It is great that you find the online portal helpful for checking your balance too. We really appreciate you taking the time to share your experience.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

Sound advice

Robin gave me sound advice with no request for payment - Thank you

15 October 2025
Unprompted review
Holborn Assets logo

Reply from Holborn Assets

Thank you for your kind review, Lance. We are delighted to hear that Robin was able to provide sound advice. We genuinely believe in helping our clients make informed decisions, and it is wonderful to know this was reflected in your experience.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

Great and speedy service from Hector…

Great and speedy service from Hector Sigasa since I've dealt with him in terms of financial advice or sorting out my Policies and investments. They came highly recommended.

13 November 2025
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Reply from Holborn Assets

Thank you so much for your wonderful review, Claudette! We are delighted to hear that you have had a great experience with Hector. Providing clear financial advice and efficient support with policies and investments is exactly what we aim for, and it is great to know Hector delivered that for you.

Vincent @ Holborn Assets Trustpilot Team

Rated 1 out of 5 stars

The Worst Firm Possible!

This firm recommended we lend 200k euros to Godwin Capital in the UK in May of 2024. By October Godwin was shaky and by December told their creditors they couldn't meet their interest obligations on the loans. Now they're in receivership. We're in our 80's and that was a big chunk of our assets. We have no way of knowing if we'll ever see a dime returned, let alone interest. We feel Holborn didn't bother to do any current investigation of Godwin's liquidity, leverage, trends in the UK market etc. They totally let us down.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Robin got back to me very quickly and…

Robin got back to me very quickly and offered sound actionable advice.

15 October 2025
Unprompted review
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Reply from Holborn Assets

Thank you for your feedback, Iain! We are pleased to hear that Robin responded quickly and provided clear, actionable advice. Ensuring our clients feel supported and informed is a top priority. We appreciate your trust and look forward to assisting you again in the future.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

Paul

Paul, is a great advisor and spend great time to help me to understand my investements

31 October 2025
Holborn Assets logo

Reply from Holborn Assets

Thank you so much for the wonderful review, Nikolas! We are delighted to hear that Paul took the time to explain your investments clearly. Helping you feel confident and informed is exactly what we aim for.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

Holdborn Assets is a fantastic company

Holdborn Assets is a fantastic company, every person who has helped me in the process has been beyond professional . An excellent option, would recommend.

24 October 2025
Unprompted review
Holborn Assets logo

Reply from Holborn Assets

Thanks so much for your kind review! We are delighted to hear the process felt smooth and that our team’s professionalism stood out. Your recommendation means a lot to us. If there is anything more we can do to help, we are here for you.

Vincent @ Holborn Assets Trustpilot Team

Rated 4 out of 5 stars

Dedicated personal interaction

Dedicated personal interaction. Continuity and good communication. Personal attention.

5 November 2025
Holborn Assets logo

Reply from Holborn Assets

Hi Ruth. Thank you for the kind words! We are glad the dedicated personal interaction, continuity, and clear communication are coming through.

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

I was thrilled by the indepth education…

I was thrilled by the indepth education on the unskilled usa visa from Steve. Steve was very patient, articulate and friendly. He ensured the whole process was well understood and now, I'm fully informed of every step towards my usa relocation process. Thank You Holborn!

24 October 2025
Holborn Assets logo

Reply from Holborn Assets

Thank you so much for the wonderful feedback, Emmanuel! We are delighted to hear that Steve’s guidance was patient, clear and helpful, and that you now feel confident about each step of your U.S. relocation journey. Thanks again for choosing Holborn, and best of luck with the next steps!

Vincent @ Holborn Assets Trustpilot Team

Rated 5 out of 5 stars

The best we have used

We’ve worked with several financial advisors over the years, but Michelle and her team at Holborn Assets have truly stood out as exceptional. They are clear, transparent, and take the time to explain every step in a way that builds real confidence and trust.

What has impressed us the most has been their results and the returns we’ve achieved through their guidance have been far better than with any other firm we’ve used in the past. Beyond the numbers, it’s their integrity, responsiveness, and genuine care for their clients that make the biggest difference.

We finally feel our finances are in capable, trustworthy hands. Highly recommended.

5 November 2025
Unprompted review
Holborn Assets logo

Reply from Holborn Assets

Thank you for the wonderful feedback, Anthony! We are thrilled Michele and the team earned your trust with clear guidance and strong results.

Vincent @ Holborn Assets Trustpilot Team

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