Hogparts UK Ltd Reviews 

1,967
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive remarkably quickly, are securely packaged, and feature a wonderful selection of reliable parts available at very reasonable prices. People also appreciate the exceptionally helpful support team, smooth online shopping process, and consistent helpful updates regarding the progress of their purchases. Some reviewers were not happy with customer communication, noting that messages frequently went unanswered and reaching someone by phone proved quite difficult. A few consumers also experienced unexpected delivery delays or encountered minor issues with incorrect fitment guides when placing their orders online.

What people talk about most

Product

Customers had positive experiences with product, noting they are good quality, securely packaged, and arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders frequently arrive ahead of... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between users. Many consumers... See more

Service

Consumers find service to be positive, highlighting prompt responses, competitive prices, and great selection... See more

Price

Users describe positive interactions with price, consistently highlighting that they offer some of the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Biltwell slimline riser's on a bank holiday weekend and only took three days to come. Clear tracking communication during delivery. Securely packaged, cheaper than online auction site and qua... See more

Rated 5 out of 5 stars

5* Excellent great prices quickly delivered and the little bags of free sweets are delightful a real treat a very nice surprise ! Even though I’ve ordered before making me want to order more bike part... See more

Rated 5 out of 5 stars

The returns policy is brilliant. I ordered the wrong part originally. I then ordered the correct part which arrived within 2 days. I was refunded for the original part immediately. Great service and... See more

Rated 5 out of 5 stars

I’ve had a few bits a pieces from Performance Machine Max HP breather to Jagg fan assisted oil cooler. The service has always just been awesome, friendly, very knowable and seem to be able to get a... See more


Company details

  1. Motorcycle Parts Store

Written by the company

Hogparts UK Ltd is the ultimate destination for Harley-Davidson enthusiasts, specialising in providing an extensive range of premium parts, accessories, and expertise tailored specifically for these iconic motorcycles. As a dedicated Harley-Davidson specialist, we cater to the passionate community of riders across the UK, offering a comprehensive selection of parts and aftermarket upgrades that elevate the performance, style, and functionality of these legendary bikes. Our commitment to service and quality sets us apart. We take pride in curating a catalogue featuring top-notch components from renowned brands, ensuring riders have access to parts that guarantee reliability and durability for their beloved Harley-Davidson motorcycles. Whether customers are seeking routine maintenance items, customisations, or unique accessories, Hogparts UK Ltd serves as the go-to source for all their needs. Our team comprises knowledgeable experts who share a deep-seated passion for Harley-Davidson motorcycles. We offer personalised assistance, leveraging our expertise to guide customers in making informed decisions that align with their individual preferences and riding aspirations. At Hogparts UK Ltd, customer satisfaction is paramount. We prioritise seamless transactions, swift deliveries, and exceptional service, fostering trust and reliability within the Harley-Davidson community. Join us at Hogparts UK Ltd, where our dedication to excellence and genuine enthusiasm for these iconic bikes ensure an unparalleled experience for every Harley-Davidson enthusiast.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(1,967)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Great price, fast delivery and efficient return & refund service for items not suitable for my project. Online service as it should be!

26 January 2026
Rated 4 out of 5 stars

Good

The reason I only gave it 4 stars is i kept getting emails asking us to complete our purchase when there was nothing there. It was all completed in one transaction.

7 January 2026
Rated 1 out of 5 stars

Buyer Beware SCAM

Buyer Beware, This has to be the worst business I’ve ever dealt with. I ordered a handle bar clamp prior to Christmas 2025, the part came in good time, it was packaged in a shrink wrapped wrapper which I had to open to see if the part fitted my bike. It did not so I returned the part 5 days later unused and with the packaging. Since then HogParts has refused to refund over £200 and has kept the part. Claiming they cannot resell the part. This is immaterial and goes against the Consumer Rights Act which clearly states items purchased online can be opened for the purpose of inspection. HogParts has now refused to talk to me and there is no contact number which works for them. I will be taking them to a civil court to get my money back. They are rude and communication is almost non existent. Do not under any circumstances use this business!

5 December 2025
Unprompted review

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